Previous KLC-1 owner, forgot/lost my registration info...!

Discussion relating to the Korg Legacy Collection (all editions).

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Maphive
Posts: 7
Joined: Thu Sep 03, 2009 6:46 am
Location: Durban, South Africa

Previous KLC-1 owner, forgot/lost my registration info...!

Post by Maphive »

Hi guys,

i purchased the KLC-1 v1.0 w/ the USB commemorative (sic) MS20 controller roughly 2.5, maybe 3 years ago. I had it installed on my PC at that time and registered it with Korg (i'm sure). It worked fine (and i wasn't connected to the net) so i had no need to contact Korg or access my registration info for those few years.
Just a few months ago i actually uninstalled the whole collection from that PC since it was causing issues w/ my sound card (seperate issue, please don't reply to that).
I've just recently bought a new PC and of course want to install the KLC-1 package onto the new machine. Trouble is i've COMPLETELY forgotten absolutely all my previous registration info. Can't even remember what e-mail address i had at the time. So what do i do to register w/ my new machine? Is it impossible to register the same product twice (ie, do i have to somehow gain acces to my old (current?) registration)? If so, how would i go about finding that information?
Any help would be really appreciated,
Thanks.
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Maphive
Posts: 7
Joined: Thu Sep 03, 2009 6:46 am
Location: Durban, South Africa

Post by Maphive »

Okay, let me put this another way:
i still have the original box w/ the authorisation code. Is there anywhere on the Korg site where i could enter that information and find out under what username etc. it was previously (is currently) registered? Or is it basically a case of "If-you-forgot-it-it's-gone", and my software is now useless?
OR, am i making something out of nothing: can i just register this time with the same authorisation code (same product) but a different username and other info, while the previous registration is still active?
Any advice would help...
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MartinHines
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Posts: 3041
Joined: Tue Jan 21, 2003 12:56 pm
Location: Topeka, KS (USA)

Post by MartinHines »

Contact your Korg Country Distributor. They should be able to contact korg Japan or look the info up themselves.
http://www.korg.co.jp/English/Distribut ... ?keyword=S

Also, depending on the OS of your new computer, you may also have to upgrade to a USB dongled version, or upgrade to the USB dongled KLCAE2007.


http://www.korguser.net

Regarding upgrading"
http://www.korguser.net/shop/software/support/faq.asp
Maphive
Posts: 7
Joined: Thu Sep 03, 2009 6:46 am
Location: Durban, South Africa

Post by Maphive »

Thanks Martin,
I'll try contacting my local support...
Want to avoid upgrading if at all possible, for le obvious reason ($$$).
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