spilled in keys
Moderators: Sharp, X-Trade, Pepperpotty, karmathanever
spilled in keys
Help! my used Kronos purchase may have had something spilled in keys. Will pro coverage save me me or am I royally screwed?
waltmo4
-
- Platinum Member
- Posts: 7860
- Joined: Fri Jul 29, 2011 7:23 am
- Derek Cook
- Approved Merchant
- Posts: 1290
- Joined: Sun Jul 20, 2014 9:05 pm
- Location: Wales, UK
- Contact:
Hopefully not.
I had beer spilled over my EX5 and Novation Remote61 at a pub gig (long story - it was the bass player's fault!)
The EX5, which had an open keybed, stopped working immediately in the centre key range and I was using the Octave buttons to shift to a playable range.
The Remote61 which uses membrane switches, was OK at first but had stopped working on most keys by the end of night as capillary action drew the beer under the membrane and over the contacts.
The following day I had to strip both boards down (completely for the Remote61) and I used a whole can of Servisol to get the beer residue out. I got them both back together, then drove and setup for that night's gig with about ten minutes to spare!
So there is hope for your Kronos, but you may need to do a similar stripdown to clean it out.
I had beer spilled over my EX5 and Novation Remote61 at a pub gig (long story - it was the bass player's fault!)
The EX5, which had an open keybed, stopped working immediately in the centre key range and I was using the Octave buttons to shift to a playable range.
The Remote61 which uses membrane switches, was OK at first but had stopped working on most keys by the end of night as capillary action drew the beer under the membrane and over the contacts.
The following day I had to strip both boards down (completely for the Remote61) and I used a whole can of Servisol to get the beer residue out. I got them both back together, then drove and setup for that night's gig with about ten minutes to spare!
So there is hope for your Kronos, but you may need to do a similar stripdown to clean it out.
Derek Cook - Java Developer

Follow kronos.factory development and submit ideas over at the kronos.factory Trello Board
My Echoes Music Website
My Carreg Ddu Music Website

Follow kronos.factory development and submit ideas over at the kronos.factory Trello Board
My Echoes Music Website
My Carreg Ddu Music Website
spilled in keys
http://s1378.photobucket.com/user/Minis ... sort=3&o=2
Thank you for replying. Go to this link and see the spill on the upper registry keys. It should be shipped with in three to five business days. Pro coverage is GuitarCenters insurance covering damaged instruments. I have 40 days to purchase it .
Thank you for replying. Go to this link and see the spill on the upper registry keys. It should be shipped with in three to five business days. Pro coverage is GuitarCenters insurance covering damaged instruments. I have 40 days to purchase it .
waltmo4
Guitar Center's Pro Coverage covers just about everything that could happen to your instrument other than, of course, theft. Drops, spills, fire and all sorts of mayhem that's your own damn fault is 100% covered.
The reason I stopped paying for Pro Coverage was because I started going directly to the local authorized repair shop to pick up gear being serviced because it could add 2 or 3 weeks to the turnaround time, waiting for a GC employee to drive to the shop to get your stuff after it's ready. I developed a relationship with the guys there at the shop (A.R.S. in Canoga Park, for those interested) and now I just get stuff fixed directly by them - I'm in LA though and there are lots of amp/instrument repair places around.
The one thing that Pro Coverage might be good for is something catastrophic. Take Derek's story about the bassist-induced beer spillage, Let's say it was a whole pitcher all over the whole keyboard and it short-circuited and died, whole thing is kaput. Pro Coverage would absolutely replace your instrument - a repair shop or a manufacturers' warranty would do nothing for you, at least nothing that wouldn't cost a heap of cash.
Knock on wood, I've been to ten thousand seedy dives teeming with rowdy regulars and I've never had anything that horrific happen to my boards. My most expensive repair to date was an aftermarket pot for my Moog - my Kronos' fried mobo was covered by Korg as it happened 6 months after purchase.
:D Phew!!!
Tom
The reason I stopped paying for Pro Coverage was because I started going directly to the local authorized repair shop to pick up gear being serviced because it could add 2 or 3 weeks to the turnaround time, waiting for a GC employee to drive to the shop to get your stuff after it's ready. I developed a relationship with the guys there at the shop (A.R.S. in Canoga Park, for those interested) and now I just get stuff fixed directly by them - I'm in LA though and there are lots of amp/instrument repair places around.
The one thing that Pro Coverage might be good for is something catastrophic. Take Derek's story about the bassist-induced beer spillage, Let's say it was a whole pitcher all over the whole keyboard and it short-circuited and died, whole thing is kaput. Pro Coverage would absolutely replace your instrument - a repair shop or a manufacturers' warranty would do nothing for you, at least nothing that wouldn't cost a heap of cash.
Knock on wood, I've been to ten thousand seedy dives teeming with rowdy regulars and I've never had anything that horrific happen to my boards. My most expensive repair to date was an aftermarket pot for my Moog - my Kronos' fried mobo was covered by Korg as it happened 6 months after purchase.

Tom
Well guys my Kronos made it right on time and as to be expected it has a minor flaw but nothing that effects the operation of the work station. One of my keys is damaged, but like forestarted it works and sounds just fine. I look to your expertise as to whom can fix my minor problem. Thanks in advance.
waltmo4