I can not boot Korg pa4x instrument: hard reset is it exist?

tonsy · Post by **tonsy** » Tue Jan 12, 2016 4:35 pm

im having this problem too after updating last os ...help plis

arsalan0098 · Post by **arsalan0098** » Sun Jan 17, 2016 8:47 am

hi Paolo
plz help . no one else can help me i think

Paolo plzzzzzzzzzzzzzzzzzz

Paolo@Korg · Post by **Paolo@Korg** » Sun Jan 17, 2016 1:56 pm

Arsalan, if the reset file I sent you didn't work, I fear there is something else. May you please contact the shop, or a service center?

Paolo

arsalan0098 · Post by **arsalan0098** » Sun Jan 24, 2016 7:03 am

Hi
Do any one know when new os will release ???
I still cant boot pa4x.

galambjozsef · Post by **galambjozsef** » Sat Jan 30, 2016 9:42 am

I'm looking for the following files.

- 1 - INSTALL “Maintenance_service_resize_partitions_1.pkg”
- 2 - INSTALL “Z110A_Maintenance_service_2.pkg”
- 3 - INSTALL “pa4x_std_os_res_v1_0_2.pkg”

ramm1 · Post by **ramm1** » Sat Feb 20, 2016 1:34 pm

Dear Mr.Paolo

I'm having same issue here.

Korg
Pa4X
PROFESSIONAL ARRANGER

OS Version: 1.1.1 (Dec 23 2015)

Thanks in advance

Bescki · Post by **Bescki** » Mon Feb 22, 2016 1:53 pm

I think, we have to wait the next UPDATE

mintjamman · Post by **mintjamman** » Mon Feb 22, 2016 5:20 pm

With all respect to Paolo I think that for the users here who are using or intend on using the Pa4x for Live Stage work we need to know what this problem is, as there are a number of instances now documented where the Product has failed to boot what is the situation ?

1. Do Korg know what is causing this issue ?

2. Does effect only certain Pa4x with certain OS version ?

3. or is it a epidemic fault that could happen to ANY Pa4x ?

4. Does Korg have a fix for it ?

Personally I am getting to the stage once my Flightcase arrives, I want to use the Pa4x on stage but this makes me very apprehensive and as has been already muted having another one does not even Guarantee immunity from whatever this issue is.

Paolo can you please throw some light here ?

Bescki · Post by **Bescki** » Thu Feb 25, 2016 3:13 pm

Pa4X/System Update
Version：1.1.3
Date：2016.02.25

Boot problem fix

download link: http://www.korg.com/us/support/download ... /516/2634/

Good Luck!

taletdk · Post by **taletdk** » Tue May 14, 2019 7:01 pm

my friend having the same problem. If possible, i'd like to know about the solution.

Paolo, send me a personal message if possible please!

Korghelper · Post by **Korghelper** » Tue May 14, 2019 7:19 pm

taletdk wrote:my friend having the same problem. If possible, i'd like to know about the solution.

Paolo, send me a personal message if possible please!

If Paolo has anything to communicate on this issue, I think we ALL deserve to hear it...

karmathanever · Post by **karmathanever** » Wed May 15, 2019 2:37 am

If Paolo has anything to communicate on this issue, I think we ALL deserve to hear it...

Despite Paolo's kind involvement, Korg forums is not a vehicle for communication with Korg Italy - ideally, you need to contact them directly or via your distributor.

Cheers

taletdk · Post by **taletdk** » Sat May 18, 2019 12:04 pm

In previous posts Paolo wrote that he sent a private message to solve the problem. That's why I mentioned him. Did any of the users have a similar problem and how did they solve it?

Korghelper · Post by **Korghelper** » Sat May 18, 2019 8:32 pm

Korg only sending the solution out in private communiques is not exactly confidence inspiring...

Personally, I find it more damaging to a company's reputation to obscure and ignore public acknowledgement of faults than to confess there's an issue, make the fix public (and detail under what circumstances the fix may and may not work) and be open about the mistake.

Private, secret communication with just a few customers while the rest are left in the dark doesn't exactly inspire confidence for how future issues are going to be handled.

If there's a fix, if there's an answer to why some units are malfunctioning and some aren't, the best solution is for us all to know about it.

musiccankill · Post by **musiccankill** » Sun May 19, 2019 12:31 am

This post is way too old and the problem back then was not related to using the keyboard..
A small amount of keyboards got affected by a boot loop/black screen (as far as i remember) situation right after updating to the firmware update that was online for little time..They fixed the bug almost immediately and replaced the firmware so they sent the solution privately to anybody that had the chance to use the buggy update to save them time going to the distributor to resolve it under warranty..
It has nothing to do with current bugs!
What it was , was a factory reset pkg (there were only pkg models back then) which was just getting the keyboard out of boot loop..
You can now do the exact same thing with the full 2.0 factory reset package so you should try that!!!
Inform us if it solved your problem , else please describe the problem you have so we can try to help better!!

Korg Forums

I can not boot Korg pa4x instrument: hard reset is it exist?

Paolo

New os

KORG Pa4x (61) (pa4x_std_v111_os_reset_nopcm.pkg)

pa4x 1.1.3