Volca keys problem (no sound or react. — probably defective)

haup · Post by **haup** » Sat Dec 07, 2013 10:08 pm

Got my long awaited volka today, but it turns out to be defective — when turned on both with power supply or batterries, the upper row of knobs light out, and sustain one blinks, but there is nor any sound produced nor any reaction to function buttons. Is it definitely defective, or is trying to say something (like, you know, trouble message with defined meaning on some hardware)?
I'm not sure should I return it and wait another two months for a delivery (I live in, ehem, Siberia), or is there some way to locate and solve a problem?

Bertotti · Post by **Bertotti** » Sun Dec 08, 2013 2:21 am

Siberia! no kidding! I thought it was cold here, -16˚F you must be colder there.

A long wait or not you probably would be better served to return it for a replacement. Have you looked inside for anything obviously broken?

amalgama · Post by **amalgama** » Tue Jan 05, 2016 11:39 pm

I have the same problem, did you solve the issue?

Damocles · Post by **Damocles** » Wed Jan 06, 2016 12:57 pm

Bertotti wrote:Siberia! no kidding! I thought it was cold here, -16˚F you must be colder there.

A long wait or not you probably would be better served to return it for a replacement. Have you looked inside for anything obviously broken?

Don't open it up.....you'll void the warranty, send it back.