EXs16: Installation failed.

buschmann · Post by **buschmann** » Thu Jul 16, 2015 4:08 pm

So, I bought this wonder mess and after following the manual -to the letter- it tells me: installation failed. Help!

benny ray · Post by **benny ray** » Thu Jul 16, 2015 4:38 pm

Sorry to hear that but i would try again doing all the steps again by the manual and take your time and i feel your frustration. Just relax and do all the steps again.

SanderXpander · Post by **SanderXpander** » Thu Jul 16, 2015 5:04 pm

Apparently unzipping works differently on Windows and Mac. You need to unzip everything in the zipped folder, then place it all in a folder called EXs16, put that in the root of your thumb drive and try again.

buschmann · Post by **buschmann** » Thu Jul 16, 2015 5:12 pm

I'm on a Mac, yes. I've tried again. I still fails. Must it be unpacked on windows?

SanderXpander · Post by **SanderXpander** » Thu Jul 16, 2015 5:14 pm

Not that I'm aware of. I had issues too though. Mine were solved by making sure everything was inside a folder called EXs16 in the root of the drive. Unpacking didn't leave me with such a folder, just a bunch of files. Perhaps you should try downloading again, possibly your file has a corruption in it.

branman · Post by **branman** » Thu Jul 16, 2015 5:56 pm

Have you tried formatting the thumb drive with the Kronos?

GregC · Post by **GregC** » Thu Jul 16, 2015 9:04 pm

buschmann wrote:So, I bought this wonder mess and after following the manual -to the letter- it tells me: installation failed. Help!

If the above does not work, Google the forum for various trouble shooting steps

zardoz · Post by **zardoz** » Thu Jul 16, 2015 9:33 pm

Check your file
osx will produce a 4k file same name
make sure your not trying to run that...

buschmann · Post by **buschmann** » Thu Jul 16, 2015 9:38 pm

I've tried that too, no help there. I will try a different thumbdrive next... I've searched the forum but could not find anything that contains this error. The manual does not either mention this.

Sigh... Rant follows, never mind it.

I've ranted about the way kronos handles files and its filestructure/system overall, but this drop made me explode: I looked at the options under global and saw four EXses but not 16, so i had a look at the root on the main drive. There it was, all the options packs, so i thought "hm, what if i tried to press load on the exs16 package?" Well, all hell broke lose as every user bank both in prog and combi was overwritten (!) with NO WARNING AT ALL(!!) with exs demo junk, except EXs16 which had "samples not loaded". Damn it. Some very un-mature wordings where used to describe both the kronos and its operating system. Fortunaly i had a backup from april so all was not lost.

buschmann · Post by **buschmann** » Thu Jul 16, 2015 9:42 pm

zardoz wrote:Check your file
osx will produce a 4k file same name
make sure your not trying to run that...

This is what it looks like on my mac, pre zip/post zip:
http://imgur.com/a/ktFYM

zardoz · Post by **zardoz** » Thu Jul 16, 2015 9:44 pm

Been down that road also...
Makes it all better when you have a back up

When this happened to me I took the time to
network the drive to mac and clean up the files
it gives you a better idea of how the loader programs
vary from each vendor..
It's a pita but worth it down the road..
Z >

buschmann · Post by **buschmann** » Thu Jul 16, 2015 9:47 pm

I will do it some day, but first i need this, gig coming up tomorrow. Ergo, urgent.

zardoz · Post by **zardoz** » Thu Jul 16, 2015 9:55 pm

I am not in studio now but i'll look at mine
and see if i can help you in a few hours .
Look into your start up programs to see if the exs16 loads with pre load file.
Z>

zardoz · Post by **zardoz** » Thu Jul 16, 2015 10:00 pm

This is from Burningbush :Installing EXs
Unzip the downloaded EXs.zip file.
Unzipping the archive will result in a folder containing several different files.
Copy the unzipped EXs folder to a USB storage device, such as flash memory or a USB hard drive.
Safely disconnect the USB storage device from your computer.
Connect the USB storage device to one of the KRONOS’s two USB A ports.
Press the DISK button to enter Disk mode.
Touch the "Utility" tab.
Using the "Drive Select" menu at the bottom of the page, select the USB storage device.
Touch the folder containing the EXs data from step 2, then touch "Open."
Touch the EXs.exsins file to select it.
Select "Install EXs" from the drop-down menu, or simply touch "Install".
The system will check to confirm that the installation files are valid, and that there is sufficient space on the SSD to install the EXs. Next, an “Install EXs ”dialog box will appear:
Touch "Install" to continue with the installation.
The confirmation message “Are you sure?” will appear. If you decide to cancel the installation, touch "Cancel."
Touch "OK" to continue with the installation.
The installation will then begin. This may take a while; a progress bar shows the installation as it proceeds.

Next, the newly installed files will be verified. After the verification has completed successfully, the progress bar will disappear, and the installation is complete. The EXs sample data itself is installed on an invisible, protected part of the disk. To use the EXs, you’ll load its associated files, which will be installed into a new folder named “EXs (title) ” within the KApro folder.
Turn the power switch off, wait 10 seconds, and then turn it on again.

Loading the new samples and sounds
You can load the samples and sounds(Programs, Combis, Drum Kits, Wave Sequences, and Songs) into the default locations all at once.

To do so:
While still in Disk mode, touch the "Load" tab.
Set "Drive Select" to HDD: INTERNAL HD.
Select the KApro folder, and touch "Open."
Select the EXs (title) folder, and touch "Open."
Select the file "EXs.PCG."
Touch "Load."
A dialog box appears.
Enable the check-box labeled "Load EXs.KSC. too."
This will load the samples along with the sounds.
Set "Select .KSC Allocation" to "Append," and set "Load Method" to "KSC Setting."
Leave the ".PCG Contents" parameter set to "All."
Below the other parameters, you’ll notice a status line showing the Memory Required and Available. If the Available value is larger than Memory Required, the text will be in black, and you can proceed. If the Available value is smaller than Memory Required, it will be shown in red characters. (*1)
Touch "OK" to load the data.

buschmann · Post by **buschmann** » Thu Jul 16, 2015 10:01 pm

Thank you. No, EXs16 is not part of the autoload in any way and i've restored my filestructure so the progs/combis from the EXses are wiped clean (God damn bloatware, that's what it is).

As i have pointed out: I have done everything by the book. My installation simply stops after i press install and the initial OK. Installation failed. No log. No error message. No nothing anywhere. It does not show up under global-options info. It does not show up in any userbanks. It simply isnt there.

In Norway the clock has just passed midnight and i'm exhausted from a long day. I have sent a email to korg support, but they "are unable to provide “How-To” support" so my hopes that my message reaches the guys that built the damn thing is not high. I need to get some sleep so my mood picks up and some constructive thinking can be done.

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