Kronos not saving audio

[yawnthepost]

Occasionally, after saving a sequence that incorporates audio, the audio files will disappear - they won't be saved and, it seems, are deleted at the moment I hit save. Some time ago someone at Korg suggested it was something to do with file names, so I've explored that, but no, it isn't. I can never know, from project to project, whether Kronos will cooperate or not. 9 times out of 10, it does, but occasionally it zaps all audio. Anyone had the same problem?

[Dniss]

Not sure if this is related to your problem, but I had a song with 1 track audio that is gone.

Well it's not actually gone because I can navigate in Audio event all the way down to the sample, but it won't play anymore. Haven't had time to find out why. Do you see traces of your audio file in Audio Event?

I'm in the middle of cleaning my KSC files so I thought perhaps it had something to do with that. But reading your post, perhaps not, after all.

In my case prlbm like these are 99.99% of the time a user error.

[yawnthepost]

Thanks for your thoughts on this. What's so odd about this is that just after I've saved and go back to the project, the audio files have gone, and any trace of them. So not only do they not save, the process of saving seems to delete and erase the audio files. I'd like to think it was user error, that would be a relief, but can't see what I'm doing differently from one save to the next. It's infuriating because it only does it occasionally. One last thing - if this is my error - what could I be doing wrong?

[jeremykeys]

How are you saving? I usually do a "save all" and everything is there the next time I turn on my kronos. I do have to load the sng files after but then I see everything is there.

[yawnthepost]

'Save all' was my default method until I started losing audio - since then I've tried saving only what I needed to - but the results are still inconsistent. Thanks for your reply.

[Felix50]

Hy,

i used to have the same probleme a long time. Now its gone and i
know why. I Called many Times Korg, no solutions.
When you have a probleme to save Audio, change the Name of the song, of the Track and so on......
Make a shorter Name...... and it works
Kronos does not like sometimes the names ( i dont know why )
When i have now ( unable to save Audio )
I just change Names

[yawnthepost]

Felix50 - yes! I know that it could be something to do with song naming - but sometimes I use shorter names and it still happens. And I spoke to Korg too, and they said limit characters - but I'm still confused. Thanks for your reply.

[Felix50]

Hy,

i had one Time the probleme that i could not save a song with Audio
The Name was very short !!!!!
I just changed the Name completely like AAA
and i could save my Work.

[yawnthepost]

I think this is a solution - but why is it just us who seems to have this problem? Thank you for your replies.

[Mike Conway]

I think this is a solution - but why is it just us who seems to have this problem?

It could have something to do with whether or not you are recording "new Takes" or not.

Have you gone to Disk mode and opened up your AUDIO folders? The Audio folder will have the same name as your SNG folder. OPEN the Audio folder and you should see TRACK sub-folders. Chances are your original audio is in one of those folders.

You can also load audio Wave files from SNG folders to the Sampler.

[yawnthepost]

Thanks Mike - yes, when the audio files disappear, a folder is created but there's nothing in it. I think your 'new takes' idea is an interesting one and I'll have to check that out. I have a hunch it's to do with file names, however.

[Mike Conway]

Thanks Mike - yes, when the audio files disappear, a folder is created but there's nothing in it.

Interesting. I've never had that happen.

I have a hunch it's to do with file names, however.

Do you mean the names of the audio waves (Tracks), or the SNG/Audio folder name? I've never renamed the individual tracks. I think you are correct.

There was a thread, where Dan was trying to explain how the Kronos adds directory path info to the base name:

"The length of the path includes the file name and the names of all enclosing directories.
e.g. MainDirectory/SubDirectory/Filename.EXT"

So, be careful with long names.

[yawnthepost]

I think file names in general - the longer they are the more likely they are to cause the audio to disappear. I'm not sure which file or folder name causes the problem, or whether it's the combined length, but when I keep them all short, the audio is less likely to disappear. But even this isn't foolproof, so something else must be happening, and that may be something to do with takes, as you suggested earlier. It's been happening since I bought the thing - I approached Korg early on and they came up with the file name problem - but it's still not resolved - otherwise, the Kronos is a brilliant, inspirational monster of machine.

[jeremykeys]

Are you saving songs recorded on the sequencer? I've never run into this problem except when I didn't have enough room on my SSD. Mind you, I'm a bit lazy so my song names tend to be short.

[yawnthepost]

Thanks for your reply. Yes, the vast majority of stuff I save is sequenced songs. But let me ask - when you save all (for example for a song) - do you ever create a folder for that song first?