Contacting korg

Discussion relating to the Korg Kronos Workstation.

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spaceman3
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Contacting korg

Post by spaceman3 »

Anybody know how to get in contact with korg, regarding backorder parts?
I have been in the dark for two months about this.
It is very frustrating thinking i could wait a year or so to get my KRONOS back.
Any info would be much appreciated.
I am feeling very bummed out over this.
Losing faith in KORG. :(
benny ray
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W

Post by benny ray »

I contacted customer service and they put me in touch with the right people. This was back in late 2013 about issues on my KX 88 keybed that i ordered. Parts is Parts could steer you in the right direction or have some phone numbers that should help. Good luck.
K2 Kronos 88, Mojo 61, Korg CX3, Roland FANTOM 7
dfahrner
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Post by dfahrner »

When I was dealing with a KRONOS parts problem a couple of years, I finally got the answer I needed from Janice at Korg Customer Service, customerservice@korgusa.com ...I never had any luck with phone calls to Korg, and it might have taken a snail mail letter to get things going...Parts Is Parts ( www.guitar-parts.com ), Korg's national parts distributor, is usually very helpful, too...

df
spaceman3
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Post by spaceman3 »

Thank you very much benny ray and dfahrner.
I will contact korg customer service and parts is parts.
Im not really losing faith in korg.
Im just having KRONOS withdrawls. lol.
Again, thanks for the info.

:)
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AudioProCT
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Post by AudioProCT »

They are probably away for NAMM, but as soon as they get back, I could help you out if you want. shoot me a message with everything you need and information
thanks
SDDP
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Location: Los Angeles, CA

Post by SDDP »

Not having a phone tech support like they use to all through the 90's & the aughts is beyond frustrating!
Owned M1
Now Own:
Triton Studio 76
Kronos 88X
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mikeyd
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Location: California

Post by mikeyd »

I've had this info for awhile. Not sure if it's still current but maybe it'll help.

KORG U.S.A. INC. 316 South Service Road, Melville, NY 11747 TEL : 1-631-390-6500 FAX : 1-631-390-6501 support@korgusa.com
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