Kronos crashed

Discussion relating to the Korg Kronos Workstation.

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Did your Kronos already crash, and if yes, how often ? With Ram Extension or not ?

Yes, it crashed already once, but never again.
12
40%
Yes, it crashes regularly more than once, but less than 5 times per month
8
27%
Yes, it crashes regularly more than five times a month
5
17%
Yes, I have additional Ram and it crashed once, but never again
3
10%
Yes, I have additional Ram and it crashes <5 times a month
1
3%
Yes, I have additional Ram and it crashes >5 times a month
1
3%
 
Total votes: 30

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MartinHines
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Re: Kronos crashed

Post by MartinHines »

MRedZac wrote:
Just left my Kronos alone for about 4 hours now, just it was turned on in Setlist Mode, nobody was working on it at all. As I came back now, it tells me in the Display, that Kronos cannot boot, due to a failure and shows the Kronos Boot Logo... So I suppose it tried to restart and crashed during bootup... I turned it off an on again, then it booted just normally...

Really, something is not ok with this OS... Korg needs to figure it out, if they don´t want to loose the users trust on it sooner or later...
A problem has to be repeatable to be debugged.

If you can re-create the crash, then write down all the steps and contact your Korg Country Distributor.

Just saying "Korg should fix it" doesn't actually help anything.
Last edited by MartinHines on Wed Dec 28, 2011 8:31 pm, edited 1 time in total.
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NuSkoolTone
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Post by NuSkoolTone »

jazlover wrote:Never crashed... Old O.S. or New O.S.
+1.

I've had weird things start happening that went away after a reboot, but that's it!
Korg: KRONOS 73, M50-61, 01W/r
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robbie50
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Post by robbie50 »

:D

Yezzzzz, it's perfect!
Never crashed at all!:!:
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JPROBERTLA
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Post by JPROBERTLA »

Had it 4 weeks - never crashed once before or after OS 1.5.0.
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MidnightPackage
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Post by MidnightPackage »

Never crashed.
Korg Kronos 61, Yamaha P120 88, Roland Alpha Juno 2 61, Boss RC-300 Loopstation, Roland SC55, M-Audio Axiom 61, Novation ReMOTE 25, Boss ME-6, Electro-Voice Raven, Alesis Multimix 8
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PLEASE ADD A QUESTION TO THE POLL

Post by Product Reviewer »

djcactus wrote:It would have been relatively constructive if you had added one "No it hasnt crashed" option. Is the poll only for people who have had theirs crash?
Can you add "No it hasn't crashed" to the Poll. To get a more balanced picture, you have to read all the posts and count the number with no problems.
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michelkeijzers
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Re: PLEASE ADD A QUESTION TO THE POLL

Post by michelkeijzers »

Product Reviewer wrote:
djcactus wrote:It would have been relatively constructive if you had added one "No it hasnt crashed" option. Is the poll only for people who have had theirs crash?
Can you add "No it hasn't crashed" to the Poll. To get a more balanced picture, you have to read all the posts and count the number with no problems.
I don't think it's possible to add an option after a poll is created.
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KevinOnKeyz
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9 catastrophic crashes on GIG DAY!

Post by KevinOnKeyz »

I hadn't upgraded the OS (sounds like that alone is no guarantee against crashing!), but was still not prepared for the 9 complete crashes I experienced the morning of a gig.

Having been an early adopter I expected some problems (and got them, like oscillators detuning spontaneously while I was editing patches), but after spending $4500 on the thing I certainly didn't expect it to let me down on the very kind of gig I bought it for!

And, having purchased at a local store, I had zero recourse, whereas had I purchased at a GC I could have no doubt kept raising hell until they covered me.

As it was the gig was covered with a Roland Juno Di and hastily borrowed Alesis QS6. JEEZ. A Kronos, those two boards ain't.

Yet they were rock steady, sounded surprisingly solid, and weigh about 1/5 as much, so...

Even as my Kronos sits in the shop being upgraded, tested, and returned to me, the seeds of doubt and fear have been planted in my mind, and now I'm not sure I'm willing to hinge really big gigs on it pulling through. :-(

I'll take older, stabler technology any day. Roland D-50? Zero crashes since purchase in 1985.

I ordered an Alesis QS7 just to have it around, and will be programming it to match the needed patches best I can...

Too bad I'm addicted to the sound and features of the Kronos and truly do not like Nord (and the Yamaha and Roland stuff either fails to impress or they don't serve all the functions the Kronos does, especially not that glorious and essential patch remain feature).

If not for that I would have ditched it already, although for what I truly have no idea.

KK
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michelkeijzers
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Re: 9 catastrophic crashes on GIG DAY!

Post by michelkeijzers »

KevinOnKeyz wrote:I hadn't upgraded the OS (sounds like that alone is no guarantee against crashing!), but was still not prepared for the 9 complete crashes I experienced the morning of a gig.
It's not a guarantee, but it's like knowing there are problems you deliberately want to remain present.
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lonelagranger
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Post by lonelagranger »

The machine should not have been released until it could at least run consistently without crashing. This board was meant for use by professionals. 9 crashes, OS update or not, is a bit much. Again it comes back to quality control and an understanding of the minimal functions that shoud be rock solid. I would say staying operational at all times would be one of them. How could you possibly give an all out performance on stage and think only of the music you are playing, if back in your mind you are terrified that your gear is going to crap out. What a horrible experience that would be.

I am just a hobbyist. I can't imagine professionals putting up with this behavior. If this happen in a big venue it would be in the trash the next day.
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michelkeijzers
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Post by michelkeijzers »

lonelagranger wrote:The machine should not have been released until it could at least run consistently without crashing.
I think that is the problem many companies have... most people never had a crash and possibly (high likely) at Korg neither the version that was released.

However, everyone is using the Kronos is a slightly different manner, different parameters, own programs, usage etc. It is impossible to test it all.

Or a real life example I encountered: PCG Tools has over 1,000 users. From there probably a few hundred are Triton users. Now I noticed there were about 5-10 PCG files that literally crashed the application just by trying to load them. So in a year nobody has experienced it.

Sadly testing software is a big issue almost everywhere. You can make unit tests (in software) but this is very time consuming. You can give out a lot of pre-release Kronoses but that would cost lots of money (equal).
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Post by Rigel »

No problems here..
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Post by Sparker »

One crash during upgrade to OS 1.5 - due to USB stick.
Otherwise rock solid.
Kronos 61 & KK KARMA / Triton Ex c/w MOSS and TR KARMA / MS2000 / Radias / Kaossilator Pro & Kaossilator / Korg Kontrol 49 / Nanopad / Novation Nova / Waldorf Blofeld

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michelkeijzers
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Post by michelkeijzers »

Sparker wrote:One crash during upgrade to OS 1.5 - due to USB stick.
Otherwise rock solid.
Same here ... and that was fixed by Korg in OS 1.6 I believe.
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lonelagranger
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Post by lonelagranger »

I also have been lucky with no problems with mine. I did have one day that the piano patch, for whatever reason, started crackling. A restart cured it. I understand you cannot test equipment in all environments and in all conditions. However, if you want your instrument to be top-of-the-line and a showpiece to be used by major performers; you are not going to get there by having system failures during big performances. Professionals will just not put up with it.
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