Korg Pa4x - NO sounds output

infinityuniverse · Post by **infinityuniverse** » Sun May 16, 2021 6:04 pm

I bought a brand new Korg pa4x and is great when is all working, but I am facing some error problems time to time.

Error 1: Stuck in boot logo
Error 2: Restarts by itself
Error 3: NO sounds output at all

Now, with error 3 I more worries as it could be an motherboard issue although pa4x is only few months old and is under warranty of course, but would like to know if anyone is facing the same issues as I am facing and what can be done?

Thank you

DonM · Post by **DonM** » Sun May 16, 2021 6:19 pm

I would do a factory restore. If that doesn't help, I would think there is a problem with your particular PA4x.

infinityuniverse · Post by **infinityuniverse** » Sun May 16, 2021 6:45 pm

DonM wrote:I would do a factory restore. If that doesn't help, I would think there is a problem with your particular PA4x.

Thanks for your suggestion but I have done that already many times and still get that errors time to time, even reinstalling the latest operating system, still I got the same errors!!!

DonM · Post by **DonM** » Sun May 16, 2021 6:51 pm

infinityuniverse wrote:
DonM wrote:I would do a factory restore. If that doesn't help, I would think there is a problem with your particular PA4x.
Thanks for your suggestion but I have done that already many times and still get that errors time to time, even reinstalling the latest operating system, still I got the same errors!!!

I would contact Korg or your dealer for HELP.

infinityuniverse · Post by **infinityuniverse** » Sun May 16, 2021 7:21 pm

DonM wrote:
infinityuniverse wrote:
DonM wrote:I would do a factory restore. If that doesn't help, I would think there is a problem with your particular PA4x.
Thanks for your suggestion but I have done that already many times and still get that errors time to time, even reinstalling the latest operating system, still I got the same errors!!!
I would contact Korg or your dealer for HELP.

I think that would the be the correct call at this point. I have contacted the dealer but they suggest that could be a user sample set issue and NOT the keyboard itself, having said that the same set I use, another friend is using on he's pa4x and NO issues, so how do you explain that?

Aripearlmusic · Post by **Aripearlmusic** » Sun May 16, 2021 7:34 pm

Reinstall OSV2 then OS 2.2 then V3.1. factory restore between each install

infinityuniverse · Post by **infinityuniverse** » Sun May 16, 2021 7:46 pm

Aripearlmusic wrote:Reinstall OSV2 then OS 2.2 then V3.1. factory restore between each install

Oh I never though about that, going back that far!!! Do you think that would make any different?

AntonySharmman · Post by **AntonySharmman** » Sun May 16, 2021 7:55 pm

infinityuniverse wrote:
Aripearlmusic wrote:Reinstall OSV2 then OS 2.2 then V3.1. factory restore between each install
Oh I never though about that, going back that far!!! Do you think that would make any different?

If boot issue persists then definitely you have to follow OSv2 Reset & re-installation as mentioned but I also strongly believe that
your other issues are caused by custom Set you're using , so make a factory restore via MEDIA/Utilities , do not load your custom set
and just navigate in factory resources for a while , this will show up if you have a default software or hardware issue !

infinityuniverse · Post by **infinityuniverse** » Mon May 17, 2021 8:54 am

AntonySharmman wrote:
infinityuniverse wrote:
Aripearlmusic wrote:Reinstall OSV2 then OS 2.2 then V3.1. factory restore between each install
Oh I never though about that, going back that far!!! Do you think that would make any different?
If boot issue persists then definitely you have to follow OSv2 Reset & re-installation as mentioned but I also strongly believe that
your other issues are caused by custom Set you're using , so make a factory restore via MEDIA/Utilities , do not load your custom set
and just navigate in factory resources for a while , this will show up if you have a default software or hardware issue !

I will give that a go and see what happen, although it should not do that!