POLL: how many exprienced m50 freezing?

Discussion relating to the Korg M50 Workstation.

Moderators: Sharp, X-Trade, Pepperpotty, karmathanever

Did you ever experienced M50 freezing suddenly?

yes, very often with OS v1.1.0
26
24%
yes, occasionally with OS v1.1.0
18
17%
never, even with OS v1.1.0
57
53%
yes also with OS previous than v1.1.0
7
6%
 
Total votes: 108

Sea Crust
Posts: 2
Joined: Wed Dec 11, 2013 10:37 pm

Post by Sea Crust »

csteen wrote:Korg makes the M3 and it indeed has all of the capabilities plus more than that of the M50, I love my M50 but if I had to choose it's replacement the M3 would be my choice.


what about the krome?
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Bald Eagle
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Location: Long Island, NY

Post by Bald Eagle »

Sea Crust wrote:
csteen wrote:Korg makes the M3 and it indeed has all of the capabilities plus more than that of the M50, I love my M50 but if I had to choose it's replacement the M3 would be my choice.


what about the krome?
I would also choose the M3. The Krome is nice but it's basicially an updated M50. The only advantage over the M3 is better pianos. I would choose the M3 since it has Karma, Sampling, RADIAS expansion, chord pads, a better control surface, and a better quality keybed as well as a few other things.
raffi.nordiguian
Posts: 42
Joined: Mon Jun 25, 2012 10:31 pm
Location: Lebanon

Post by raffi.nordiguian »

question, maybe it has been asked before..
my m50 was freezing then the whole summer it didnt freeze once.
now its freezing again..

someone told me maybe its caused by the unstable electricity in the country (Lebanon)..

what i wanted to ask, buying a stabilizer or ups, helps to fix the problem? or it is caused by another issue?
and does someone know how to reach a korg manufacturer so that i can ask for advice how to repair it? (since there s no korg dealer or ompany in lebanon)
Current Gear: KORG M50
Past Gear: KORG microSTATION, Yamaha DGX520
KorgM50isunreliable
Posts: 2
Joined: Sat Jul 12, 2014 4:59 am

Well mine went too

Post by KorgM50isunreliable »

Well mine just went out as well.

Bought in 2011 11,8XX serial number

Turn it on: works for 30 seconds to 3 minutes just fine.
Then all buttons wont work.
Then the keys wont work.
Then the touchscreen wont work.

They all go out one by one.

Re-start it and they work for a minute or two tops.

Tried hard reset.
Tried restoring to factory settings.
Tried re-updating the OS to the newest version (which was already installed)

Its hosed.

I contacted Korg customer service, and they said, no warranty after 4 years so I'm screwed, they will not stand behind their $1000 product.

I would definitely think twice if you rely on the Korg M50 for gigs to make money. Not reliable at all.

I will take it in to the Korg licensed repair shop locally, and check back in here with the results.

Maybe swapping those faulty capacitors will fix it.

Another one bites the dust, a late model one too.
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John Hendry
Senior Member
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Joined: Mon Jul 23, 2007 1:13 am
Location: America

Post by John Hendry »

Bummer to see this but mine has been fine although little use after getting the Kronos. If it's bad caps I just got a new soldering station and will put it to good use should that ever occur but IT SHOULD NEVER HAPPEN ON A KORG and would be the very first time for me not counting damage due to harmonics that resulted in a lawsuit after replacing everything in my Wave Station AD and O1R-W which was OK in the end because I got the updated BIOS chips and better MB.
Think Peace...
JerseyMac
Posts: 17
Joined: Fri Jan 02, 2015 3:49 pm

M50 88 freezes

Post by JerseyMac »

McHale wrote:true, but many do visit forums and I've ONLY seen posts from 61 key owners. Find me just one 73 or 88 key owner with the same issue and I'll agree with ya. Promise.

Korg M50 88 owner here... After 5 years of using the instrument started freezing constantly. Looking for solution to that. I never did any OS upgrade because I didn't need to, it was working great.

Serial 00,415 made in Japan
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John Hendry
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Joined: Mon Jul 23, 2007 1:13 am
Location: America

M50 "capacitor issue"

Post by John Hendry »

Hay I think I replied to you on Karma Labs. Are you in Poland now? If so same person. There appears to be a certain percentage of M50's that got a batch of bad caps and I sure hope Korg takes care of you. I have the super light weight 61 key M50 serial #006023 so it looks like I got one past that batch or so I hope as I really like the M50, after my KronosX and JD800 it's my favorite or the newer generation keyboards I own and pound for pound unbeatable IMO.

We should try to get a list of Serial numbers affected to help Korg out as well as other owners. Good luck and hang in there... Korg usually takes good care of it's customers.
Think Peace...
JerseyMac
Posts: 17
Joined: Fri Jan 02, 2015 3:49 pm

Re: M50 "capacitor issue"

Post by JerseyMac »

John Hendry wrote:Hay I think I replied to you on Karma Labs. Are you in Poland now? If so same person. There appears to be a certain percentage of M50's that got a batch of bad caps and I sure hope Korg takes care of you. I have the super light weight 61 key M50 serial #006023 so it looks like I got one past that batch or so I hope as I really like the M50, after my KronosX and JD800 it's my favorite or the newer generation keyboards I own and pound for pound unbeatable IMO.

We should try to get a list of Serial numbers affected to help Korg out as well as other owners. Good luck and hang in there... Korg usually takes good care of it's customers.
Yeah... same person here.
Let's get those serial numbers, here is mine: 002415, made in Japan :roll:
fomalhaut
Full Member
Posts: 108
Joined: Tue Jan 06, 2015 11:18 am
Location: Madrid, Spain

Post by fomalhaut »

Well mine just started with that issue a couple of weeks ago. Symptoms are the same that everyone else is reporting.

I've been using it since late 2008 with no problems whatsoever.

The only thing that has changed is that I've moved to another house, the room is colder and the electric wiring is much older.

Bummer!

Serial number is 00002832
JerseyMac
Posts: 17
Joined: Fri Jan 02, 2015 3:49 pm

Post by JerseyMac »

fomalhaut wrote:Well mine just started with that issue a couple of weeks ago. Symptoms are the same that everyone else is reporting.

I've been using it since late 2008 with no problems whatsoever.

The only thing that has changed is that I've moved to another house, the room is colder and the electric wiring is much older.

Bummer!

Serial number is 00002832
What you got? 61, 73, or 88 keys?
fomalhaut
Full Member
Posts: 108
Joined: Tue Jan 06, 2015 11:18 am
Location: Madrid, Spain

Post by fomalhaut »

61 keys. I need to further investigate, but disconnecting a electric radiator that was sharing the same AC socket seems to have solved the issue. I spent a couple of solid hours rehearsing all combis with no freezes.
JerseyMac
Posts: 17
Joined: Fri Jan 02, 2015 3:49 pm

Post by JerseyMac »

fomalhaut wrote:61 keys. I need to further investigate, but disconnecting a electric radiator that was sharing the same AC socket seems to have solved the issue. I spent a couple of solid hours rehearsing all combis with no freezes.
That is really interesting what you wrote...
I updated the OS to 1.1.0 and I was able to play without freezing, so I thought it fixed the problem but after 15 minutes of playing it froze again. Before the update I couldn't play more than few minutes, strange... :shock:
fomalhaut
Full Member
Posts: 108
Joined: Tue Jan 06, 2015 11:18 am
Location: Madrid, Spain

Post by fomalhaut »

Well mine was updated to 1.1.0 years ago and, as said, I started experiencing the freezes a couple of weeks ago. Maybe there is some kind of hardware issue going on that makes the keyboards more sensitive to electrical noise after a couple of years, and a hardware reset -such as updating a new firmware- can somehow mitigate it.

I will try to connect again the electric radiator and see if the issue appears again.
kkorgian
Posts: 13
Joined: Mon Nov 24, 2014 4:40 am

was thinking of buying one, 73 or 88

Post by kkorgian »

was thinking of buying one, the 73 or 88


after reading this i think ill pass !

1) its a nasty kind of problem

2) costs way to much to buy an identical spare 'just in case'

3) already had my lifetime fill of BSOD type tech issues


Big thanks to the OP and followup posters for highlighting this issue. As i was thinking of buying an M50 specifically as my mainstay, the 'freeze' issue or just the 'fear of freeze' makes it a deal breaker for me.
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