Freeze and other weird things

raffi.nordiguian · Post by **raffi.nordiguian** » Sat Feb 16, 2013 1:48 am

I m sure this topic is mentioned somewhere. But i need some help, please bear with me. (i m using the 1.0.5 sys version)
Im experiencing these problems:
- the board freezes. there is no light on the banks button, or prog combi..., but the screen still works so as the sound.
- everything freezes and no sound coming out of the m50
- after it freezed i turned off and on the m50. a msg appeared on the screen saying "calibrating left pane" "calibrating right panel"

are these system crashes? updating it can help? or my m50 is damaged?
please help. i have gigs coming and its not cool having to deal with these crashes live. thanks u guys

Syntey · Post by **Syntey** » Sat Feb 16, 2013 2:51 pm

Try to update OS to 1.1.0 version

kimu · Post by **kimu** » Sun Feb 17, 2013 1:02 pm

Freezing is a well known problem of m50. Try to upgrade to latest os and see if it will get better. Otherwise you can also try a hard reset.

raffi.nordiguian · Post by **raffi.nordiguian** » Sun Feb 17, 2013 3:11 pm

im sry to ask. but what does a hard reset mean?

kimu · Post by **kimu** » Sun Feb 17, 2013 4:58 pm

when turn it on press 4+enter or 2+enter i don't remember exactly

SanderXpander · Post by **SanderXpander** » Sun Feb 17, 2013 6:27 pm

You will lose all your patches with a hard reset! Backup them before you do one!

Ajbbklyn · Post by **Ajbbklyn** » Tue Feb 19, 2013 1:09 pm

This:

http://www.korgforums.com/forum/phpBB2/ ... hp?t=79012

raffi.nordiguian · Post by **raffi.nordiguian** » Wed Feb 20, 2013 10:18 pm

i updated my sys. till now it works perfectly.
10x for ur help guys

raffi.nordiguian · Post by **raffi.nordiguian** » Sun Mar 03, 2013 9:24 pm

freezes came back.
does anyone if a skilled technician could repair it? maybe its a hardware thing?
the weird thing is that, for a week it works, and for a week it freezes

kimu · Post by **kimu** » Mon Mar 04, 2013 7:12 am

in my case, i sent it to korg authorized tech center and they say they changed a couple of capacitors. since then, it works perfectly.

i have read of other users that have had the whole motherboard replaced or sometimes the whole m50...

raffi.nordiguian · Post by **raffi.nordiguian** » Tue Mar 05, 2013 11:46 pm

the problem is that there is no korg center in my country. i live in lebanon.
But i know a very gd technician who works with guitars amps. do u think if he s skilled enough he can solve that issue.

i really hope so. i bought the m50 5months ago.. i m really disappointed.

thanks btw for the quick helpful replies

kimu · Post by **kimu** » Wed Mar 06, 2013 7:18 am

if you bought from a shop 5 months ago, your M50 should be in warranty, so the shop shall take care of repair with no charge. try to ask them.

raffi.nordiguian · Post by **raffi.nordiguian** » Wed Mar 06, 2013 10:33 am

no no. i bought it from someone. so no warranties

sank_m50 · Post by **sank_m50** » Wed Apr 17, 2013 5:46 pm

Hello all,
First post but a sad post here

My M50-61 has a similar issue but I am confused. I brought it used and am in a fix now so please help.

When playing, randomly the buttons go dead. I mean, I can continue playing well and good and also the touchscreen works normally. Other than that, no button or knob will work.

I am aware of the freezing issue. But in my case only the buttons wont work. After i restart it, it works for some time and again I cant operate buttons and knobs. Is it a contact issue? Any guide to opening the synth? Please help, I m in distress.

Ajbbklyn · Post by **Ajbbklyn** » Wed Apr 17, 2013 7:45 pm

Before you open up the unit - what version of the operating system are you running? The version number would be displayed on the splash screen as the machine boots up. The latest system version is 1.1.0. If you're not on that version, an update might solve your problem.

Go to KORG.com and click on the support tab. Select M50 from the dropdown and expand the Operating system tab. Scroll down to Version 1.1.0 and CAREFULLY read the instructions for updating the board.

Hopefully, this will solve the problem.