No editor ?

MartinHines · Post by **MartinHines** » Sat Feb 25, 2012 3:28 am

jahrome wrote: Sigh....
21 May 2011.....is the day the Kronos was available for sale in Japan. I picked mine Kronos up that day. Korg's website advertised the editor. It wasn't on the included DVDs nor available for download. This is well documented as I created a thread here in this forum. Only after I started complaining was Korg's website updated to say it will be available in late 2011. When the date came and went......you know the rest of the story.

Anyway saying or implying otherwise isn't being honest.

McHale is correct. While the Kronos editor was mentioned in the original advertising and on the Korg USA website it was never explicitly stated the editor would be available on Day One when the product shipped (I have never seen it).

Based on history with other companies and history with previous Korg products, most of us assumed the editor would be available within a short period of time, perhaps a few months after the Kronos started shipping.

There is no question that Korg has taken longer than even they anticipated to release the editor.

McHale · Post by **McHale** » Sat Feb 25, 2012 4:30 am

I'm pretty sure if you find the video of Rich at NAMM talking by the revolving Kronos' on the A frame, he says the rough date for the Kronos release and says that the editor will be released later. I vaguely remember that but I always had expectations that the editor would not be available at the time the Kronos was shipped.

jahrome · Post by **jahrome** » Sat Feb 25, 2012 4:52 am

MartinHines wrote:
jahrome wrote: Sigh....
21 May 2011.....is the day the Kronos was available for sale in Japan. I picked mine Kronos up that day. Korg's website advertised the editor. It wasn't on the included DVDs nor available for download. This is well documented as I created a thread here in this forum. Only after I started complaining was Korg's website updated to say it will be available in late 2011. When the date came and went......you know the rest of the story.

Anyway saying or implying otherwise isn't being honest.
McHale is correct. While the Kronos editor was mentioned in the original advertising and on the Korg USA website it was never explicitly stated the editor would be available on Day One when the product shipped (I have never seen it).

Based on history with other companies and history with previous Korg products, most of us assumed the editor would be available within a short period of time, perhaps a few months after the Kronos started shipping.

There is no question that Korg has taken longer than even they anticipated to release the editor.

That is BS and insulting. The editor/plugin editor was listed in the Kronos specs as clearly as the 9 sound engines and the AC cord. So based on your reasoning, I could have received the Kronos with 8 sound engines and no AC cord because Korg added the *Appearance and specifications of this product are subjected to change without notice.

I have been patiently waiting for a promised feature for 9 months (through a data wheel fix, power supply replacement, overcharged for RAM update). I don't say much in the forums...but what you are saying/implying is BS to any person who has logic. Korg has updated their website several times in regards to the editor....

McHale · Post by **McHale** » Sat Feb 25, 2012 6:34 am

I'm not entirely sure when they said it, but I do know before my Kronos arrived, I knew the editor wasn't going to be ready for a few months. But Korg has stated that it's coming. I think Dan has contacted people for beta testing it and someone received an email from support that it's a month or two out. What are you trying to accomplish with your post? It won't make Korg program faster and it only spins up the people on here. What is your goal?

I'd like to have it too. Not because I feel it's owed to me but because I think it could add some functionality that I could take advantage of. Korg wants this out as badly as you do. I understand venting because you're impatient, but why not give them the benefit of the doubt that they are working on it? Let's say for sake of argument that in January, 2011 they said the editor would be available when it shipped. And just before they started to ship they announced that it was going to be a few months delayed for refinement, adding features, testing, etc. Is that a reason to get mad at them? Really? Are you really THAT upset? Would you be happier if they released a buggy program or would you complain louder then that they didn't take the time to make it perfect out of the box? For whatever reason, we are at where we are at. Be patient. They heard you. It's coming.

Scott · Post by **Scott** » Sat Feb 25, 2012 5:10 pm

I agree with McHale that there's not much point to venting. OTOH, I think jahrome also has a good point that it's not very different from having bought the Kronos and discovering only 8 engines worked, and that a download to enable the 9th engine would be available at some point, so I relate to the frustration, too.

To some people, an editor is an important part of their workflow, and it's certainly possible that some people might have not bought the Kronos, or at least not bought it when they did, if they had known that the editor was not available and not imminent.

I don't know what Rich may have said in a NAMM video or how many Kronos owners watched the video, but every Kronos comes with a manual (and the manual was also available to pre-owners to download and examine), and the manual says that the editor can be downloaded from Korg's web site. So it is certainly a reasonable expectation for there to be an editor.

It is common for a Korg model to be current for maybe 4 or 5 years before being replaced with a new model. So a year without an editor would be a pretty significant percentage of the model's market life, too.

McHale · Post by **McHale** » Sat Feb 25, 2012 6:03 pm

I'm just saying we need to give them a break. They didn't intend for it to take this long and the PLAN was to have it out by November. As everybody knows, plans sometimes change and it's nobody's fault. If Korg had dropped support and are focusing on new workstations it'd probably be appropriate to vent. But, they are working on it and want it out as badly as we all do. It's late because the world is not perfect and some problem happened. Stuff happens. But it's very immature to continuously whine that you don't have it AND YOU WANT IT RIGHT NOW BECAUSE IT'S IN YOUR MANUAL! It doesn't do any good to complain since they are doing all they can already. All that does is spin people up.

cello · Post by **cello** » Sat Feb 25, 2012 6:41 pm

McHale wrote:But it's very immature to continuously whine that you don't have it AND YOU WANT IT RIGHT NOW BECAUSE IT'S IN YOUR MANUAL!.

Don't you think that's a wee bit arrogant McHale?

Korg absolutely promised the EXf for the OASYS and it was never delivered - so Korg DO fail to deliver things. They also spent time and money designing and installing a 'Function' button promising it was for 'future developments' which never materialised. Then there was the whole notion of 'Open Architecture' which again was never explored to the extent it was advertised to do.

So, concern about the Editor is reasonable - and as very well put above, with an average 5 year product life cycle, not having a promised item for 20% less supported time is not great.

So would be good if you could the holistic view and bear in mind how Korg have treated their flagship customers in the past.

What I will say on a positive note, is that I do believe you that Korg will deliver, but that is based on hunch and not (OASYS) experience.

MartinHines · Post by **MartinHines** » Sat Feb 25, 2012 7:45 pm

cello wrote: So, concern about the Editor is reasonable...

I doubt anyone is really concerned the editor will never get created. Different people simply have differing levels of patience regarding how long its been.

cello · Post by **cello** » Sat Feb 25, 2012 7:59 pm

MartinHines wrote:
cello wrote: So, concern about the Editor is reasonable...
I doubt anyone is really concerned the editor will never get created. Different people simply have differing levels of patience regarding how long its been.

Agreed on both counts.

McHale's 'immature ... whine' reference was a little unnecessary and I think needed a sense of balance, hence my post.

McHale · Post by **McHale** » Sat Feb 25, 2012 8:30 pm

cello wrote:Don't you think that's a wee bit arrogant McHale?

No. As in the case of the keybed, when you've made your point, going on and on about it and acting as if you're entitled is immature. Children do it in grocery stores asking for candy all the time. We received an answer from Korg now we wait to see if they deliver. Whining to occupy your time while you wait is nothing but immature.

They are working on it. Unless your only goal is to get everybody fired up and acting the same way (while causing strife here on the forums), what purpose does it serve to continually come on here and be negative?

I'd like to see someone be positive again. It's been so long.

"Korg, this is a problem."

"It will be resolved in X weeks."

"Thanks! Thanks for the support"

I miss those days.

Scott · Post by **Scott** » Sat Feb 25, 2012 8:55 pm

I agree with McHale there... Korg certainly knows people want it, and certainly intended for it to be available sooner, and it is notoriously hard--basically impossible--to predict a completion date for software development.

It's the old lesson that both software manufactures and consumers never learn... software manufactures never know much in advance when a program will actually be completed but announce dates anyway, and consumers believe them.

I think Microsoft stopped making years part of their version names when they finally realized they could never be sure what year something would actually come out!

cello · Post by **cello** » Sat Feb 25, 2012 9:05 pm

McHale wrote:I'd like to see someone be positive again. It's been so long.

...

I miss those days.

On those points we are in complete agreement!

Indeed Korg is working on the Editor and I'm sure it will come when it's ready.

As you know I don't have a Kronos but the worst thing that could happen is that they release it and it doesn't work as expected... and I just don't want to see Korg go through that again.

Scott · Post by **Scott** » Sat Feb 25, 2012 9:16 pm

cello wrote:They also spent time and money designing and installing a 'Function' button promising it was for 'future developments' which never materialised.

I don't believe they ever *promised* that button would do anything. I actually think it was smart to design something in that would allow them to expand it unpredicted ways in the future, regardless of whether they actually did anything with it. But for PR purposes, they probably should have assigned some minimal function to it, which could have been replaced with a more interesting function in the future if they decided to. I mean, Roland keyboards often have a button that does nothing but serve as a shortcut to call up the main Piano patch, it could have just done that in the mean time, and people wouldn't have been bugged about its "uselessness."

cello · Post by **cello** » Sat Feb 25, 2012 9:22 pm

Scott wrote:
cello wrote:They also spent time and money designing and installing a 'Function' button promising it was for 'future developments' which never materialised.
I don't believe they ever *promised* that button would do anything. I actually think it was smart to design something in that would allow them to expand it unpredicted ways in the future, regardless of whether they actually did anything with it. But for PR purposes, they probably should have assigned some minimal function to it, which could have been replaced with a more interesting function in the future if they decided to. I mean, Roland keyboards often have a button that does nothing but serve as a shortcut to call up the main Piano patch, it could have just done that in the mean time, and people wouldn't have been bugged about its "uselessness."

You're right - Korg didn't promise it would do anything; the actual wording was something like 'reserved for future use'. Like that anyway!

Can't miss what one never had! Curious though what it might have been for... Wonder if we'll ever find out!

orangefunk · Post by **orangefunk** » Sat Feb 25, 2012 9:28 pm

I guess no one atm knows what the extent of the proposed editor is.

I can't imagine doing a whole lot of programming on the touchscreen of the Kronos and find some of the screens/text box approach quite unintuitive and time consuming (e.g. I can't believe that the onscreen dialogue does not update as you turn knobs... very odd).

As opposed to say my Poly Evolver editor which looks fantastic and is completely intuitive.

Personally, I am hoping the editor will provide a more intuitive interface closer to classic VST/AU look.. or even the Korg Legacy (which is fabulous).