Oasys/EXB-DI sync/noise problem ... any thoughts ??
Moderators: Sharp, X-Trade, Pepperpotty, karmathanever
As i did understand from the korg benelux dealer it is alll a result of bad delivery from Japan.
First the korg representative has to do some procedure in this case , because it is a little production problem in the earlier oasys.
So first they have to prove for Japan the serial number involved with the sync problem, en some other things.
When people in Japan have received this repair request, its takes some time to get oke.
When a oke is received by the korg dealer , he can start an order procedure.
This all takes a lot off time especially for answers from Japan to the korg dealer.
The whole repair is in my situation is made under warranty, so it did not cost me any money. My original warranty here in the netherlands ( 1 year ) was over.
I recently got the oasys back after two weeks and they already installed also the latest exs3 on the system.
First the korg representative has to do some procedure in this case , because it is a little production problem in the earlier oasys.
So first they have to prove for Japan the serial number involved with the sync problem, en some other things.
When people in Japan have received this repair request, its takes some time to get oke.
When a oke is received by the korg dealer , he can start an order procedure.
This all takes a lot off time especially for answers from Japan to the korg dealer.
The whole repair is in my situation is made under warranty, so it did not cost me any money. My original warranty here in the netherlands ( 1 year ) was over.
I recently got the oasys back after two weeks and they already installed also the latest exs3 on the system.