Korg USA Repairs
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rderderian
- Full Member
- Posts: 102
- Joined: Sun Aug 15, 2010 9:04 pm
Korg USA Repairs
I had a keyboard issue and Korg had me send the keyboard back to them. I have not heard from them since that time. How long does it take for repairs and when they do warranty work, do they usually correspond with you, updating you on the progress?
That's weird... you usually take the Kronos to your nearest Service Center. Check if there's one near you:
Korg Dealer Locator (write your Zip Code and then click Service Center)
Korg Dealer Locator (write your Zip Code and then click Service Center)
Current gear: 
Access Virus TI2 Whiteout Keyboard (111/150), Access Virus TI2 Polar DarkStar Special Edition, Gibson Custom Lite 2013, Roland MV-8800 
Access Virus TI2 Whiteout Keyboard (111/150), Access Virus TI2 Polar DarkStar Special Edition, Gibson Custom Lite 2013, Roland MV-8800 -
MartinHines
- Platinum Member
- Posts: 3041
- Joined: Tue Jan 21, 2003 12:56 pm
- Location: Topeka, KS (USA)
I would suggest calling Korg on the phone and asking them the questions you raise. Your questions sound reasonable.
** KORG Product Support Contacts **
(they support BOTH hardware and software)
Korg USA Product support -- https://www.korgusa.com/contactus (For fastest service I would suggest calling them on the phone)
Outside the U.S. contact your Korg Country Distributor -- https://www.korg.com/us/corporate/distributors/
(they support BOTH hardware and software)
Korg USA Product support -- https://www.korgusa.com/contactus (For fastest service I would suggest calling them on the phone)
Outside the U.S. contact your Korg Country Distributor -- https://www.korg.com/us/corporate/distributors/