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Error causing kronos to freeze up

Posted: Fri Jul 12, 2019 3:25 am
by Zikerstu
Im gettin a reoccurring ertor message that says "An eoor has been detected. Please shut off the unit for 10 seconds and turn it back on again." 5 times at a live show! Any advice on this issue?

Posted: Tue Jul 16, 2019 10:23 pm
by ronnfigg
Check any USB external connections and unplug if you can do without. Also check the seating of the power plug at both ends. I have an received an error message about that before. Using a UPS is a good idea. Otherwise it could be internal. Any other conditions you can think of might help in hunting it down.

Posted: Wed Jul 17, 2019 9:21 am
by Zikerstu
Thank you! I ended up taking it in for service.