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Prologue 16 keyboard issue

Posted: Wed Mar 21, 2018 5:23 am
by eastwardaudio
I just got my Prologue. I like it a lot, but I think I may have issue with the keys.

The Keys I have on my unit is sending dual action. It triggers when I hit the key and re-trigger the same note when I release the key. I did a test with the Prologue USB midi disconnected from the unit and it plays normal, without re-triggering note. It seems to be midi feedback that is the culprit.

This does not happen when I play via an external midi keyboard.

I tried updating the firmware, factory reset. It didn't change anything. :(

Anyone out there having the same issue or have found a fix.

Cheers

Posted: Wed Mar 21, 2018 2:34 pm
by nitecrawler
It does sound like a feedback loop. Try removing any midi cables attached one by one to find out which signal is coming back in to the synth.

Posted: Fri Mar 23, 2018 1:10 am
by megamarkd
Turn Local Off. Should be somewhere in the global settings. That will turn off the Prologue's keyboard for controlling the synth but still sent the notes via the MIDI output. It should fix the issue, if it doesn't try repatching your MIDI and draw a flow chart to keep a check on where everything is flowing and avoid loopbacks.