Posted: Sat Dec 15, 2018 8:24 pm
Thanks rgarner!
Of course I will make the best possible use of the third Prologue I bought, after months of Korg frustration - and after it will come back from a guarantee repair not exactly rasing my expectations concerning basic build quality. It's still a great sounding synth after all.
Anyways, I can no longer regard the present Korg Japan management as a reliable partner for music making from this point on. They obviously have no clue, how to run a proper business and how to communicate with paying customers, after causing lasting heavy problems following lousy bad quality control.
So I'm no longer a trustful Korg customer, like I used to be for a long time, when Korg still had a much better and much more responsible management in Japan. The present staff from the Korg headquarters has made it crystal clear, that they deserve no customer trust whatsoever any longer, and that we customers will have to be extremely careful, having to rely completely on our own, left without proper support or even basic communication in doubt, for many months, and therefore always should hesitate buying any future Korg gear, before months of thorough practical testing have passed by!
You can no longer trust Korg and just buy and enjoy.
Of course I will make the best possible use of the third Prologue I bought, after months of Korg frustration - and after it will come back from a guarantee repair not exactly rasing my expectations concerning basic build quality. It's still a great sounding synth after all.
Anyways, I can no longer regard the present Korg Japan management as a reliable partner for music making from this point on. They obviously have no clue, how to run a proper business and how to communicate with paying customers, after causing lasting heavy problems following lousy bad quality control.
So I'm no longer a trustful Korg customer, like I used to be for a long time, when Korg still had a much better and much more responsible management in Japan. The present staff from the Korg headquarters has made it crystal clear, that they deserve no customer trust whatsoever any longer, and that we customers will have to be extremely careful, having to rely completely on our own, left without proper support or even basic communication in doubt, for many months, and therefore always should hesitate buying any future Korg gear, before months of thorough practical testing have passed by!
You can no longer trust Korg and just buy and enjoy.