Posted: Fri Aug 19, 2022 6:31 pm
[quote="musiccankill"][quote="worth"]I don’t post often on this forum but I have to respond to this nonsense .
Loving korg products is something we all share in common.
I have been a korg user for over 14 years . I understand loyalty to the company .
But this is disgusting . It is not negativity for consumers / customers and potential customers to express their justified dissatisfaction with a very very expensive product that was clearly released before major functions were programmed, tested and operational.
This is actually good feed back . It helps prevent actual financial fraud .
And make no mistake that what korg is committing here is financial fraud .
They are deliberately selling an incomplete product as complete , taking clients money and then hinting that in fact the product will be finished at some point in the future . An honest company would tell their customers up front that the product they were releasing is still in its testing phase so marketed functions don’t work. Buy at your own risk .
And someone is offended that customers have the audacity to call out this fraud on a public korg forum ???
If you love the product continue to love it . What logic is there in complaining that other people are expressing a different opinion of the product than you ???
I am not offended by your positivity towards the product or the company . It’s your money and your choice .
But it is a little unfair to criticise others who genuinely and correctly expected a fully functioning product from the date it was released as such .
It is low expectations of the quality of the product that enabled korg to fraudulently push out a low quality ,not quite ready for the market product , to the market .
This horrible buiness practise needs to stop .
If this sounds harsh . You haven’t heard me in person. It sounds much worse .[/quote]
As i can clearly see, you are referring to me and i m not offended too by any means by you or anybody!
Well , as i said, i DON'T agree with what korg does ,just like you don't agree too, and nobody should agree with any company that does such things no matter how much they like any product or not!
What i said here, is that the same story has happened again and almost nobody seems to have learnt anything!
Of course we should advice others to prevent them from making a mistake.
Of course we should be against any company that does these type of things.
Of course we should express our disappointment.
But there is a certain stage that it goes beyond that into ranting and negativity without any foreseeable benefit...
And as i was writing this post , i felt that for me it got past this and while i am always trying to help here with any issue i may be able to help with (unfortunately i don't work for korg to be able to provide more "inside" help so i m restricted to what i learnt myself or found out by looking inside my personally bought and owned keyboards) , it started taking me away from enjoyment of the keyboard itself.
It is korg who should be doing what i m trying to do anyway but i like helping others with what i can help with (i don't know everything or have all the resources or inside info so i m limited to that extend)....
Hope i didn't offend anybody as this wasn't my intention in the first place!
Take care people and enjoy your keyboards and music in general![/quote]
I love the fact that you are helpful and willing to help others with their struggles using these complex instruments . Thats admirable .
but you cant criticise customers who complain about a product that has been mis sold to them. What happened in the past were minor niggles and issues with continuity of functions from one new keyboard to the next new keyboard .
This is entirely different !
We buy these "All in one " instruments for convenience . We have great styles, great sounds , incredible editing features, a fully fledged sequencer ,a detailed sampler, all integrated into a relatively easy to use operating system and interface .
And we pay a high premium for this multi-use product. We know that each separate component part could be bought for a fraction of the cost but we pay the huge extra for that ease of use.
if you are happy to pay 100% of the cost of your keyboard upfront ,for 60% of the product now with the balance to be produced at some undefined point in time in the future at korgs choosing ,or even not at all ,then thats your choice .
But most people quite rightly are ticked off that they paid 100% for a product up front only to receive 60% of it . Where is the fully featured sequencer ? Where is the detailed editabilty to create your own styles or adapt styles to your precise tastes ?
I don't care that some may believe that this has always been the case, that there will be issues in the beginning to be worked out later. That simply tells me that they are willing to let others pay the costs , discover the bugs , complain ,have the issues corrected , or not as the case may be for them to benefit from the guinea pigs .
Customers should never have to be guinea pigs .....especially loyal customers paying a premium for a product that is meant to give hem joy.
if reading feedback (which you feel is negative) brings you down because you really enjoy the 60% of the instrument Korg graciously gave you , then simply don't read it .
Just scroll on to the positive stuff if you can find it .
I hope you understand that I am not angry at you . I am angry at Korg . Folks including me have waited 7 years for this instrument and what they have provided and how they have handled themselves is scandalous.
Loving korg products is something we all share in common.
I have been a korg user for over 14 years . I understand loyalty to the company .
But this is disgusting . It is not negativity for consumers / customers and potential customers to express their justified dissatisfaction with a very very expensive product that was clearly released before major functions were programmed, tested and operational.
This is actually good feed back . It helps prevent actual financial fraud .
And make no mistake that what korg is committing here is financial fraud .
They are deliberately selling an incomplete product as complete , taking clients money and then hinting that in fact the product will be finished at some point in the future . An honest company would tell their customers up front that the product they were releasing is still in its testing phase so marketed functions don’t work. Buy at your own risk .
And someone is offended that customers have the audacity to call out this fraud on a public korg forum ???
If you love the product continue to love it . What logic is there in complaining that other people are expressing a different opinion of the product than you ???
I am not offended by your positivity towards the product or the company . It’s your money and your choice .
But it is a little unfair to criticise others who genuinely and correctly expected a fully functioning product from the date it was released as such .
It is low expectations of the quality of the product that enabled korg to fraudulently push out a low quality ,not quite ready for the market product , to the market .
This horrible buiness practise needs to stop .
If this sounds harsh . You haven’t heard me in person. It sounds much worse .[/quote]
As i can clearly see, you are referring to me and i m not offended too by any means by you or anybody!
Well , as i said, i DON'T agree with what korg does ,just like you don't agree too, and nobody should agree with any company that does such things no matter how much they like any product or not!
What i said here, is that the same story has happened again and almost nobody seems to have learnt anything!
Of course we should advice others to prevent them from making a mistake.
Of course we should be against any company that does these type of things.
Of course we should express our disappointment.
But there is a certain stage that it goes beyond that into ranting and negativity without any foreseeable benefit...
And as i was writing this post , i felt that for me it got past this and while i am always trying to help here with any issue i may be able to help with (unfortunately i don't work for korg to be able to provide more "inside" help so i m restricted to what i learnt myself or found out by looking inside my personally bought and owned keyboards) , it started taking me away from enjoyment of the keyboard itself.
It is korg who should be doing what i m trying to do anyway but i like helping others with what i can help with (i don't know everything or have all the resources or inside info so i m limited to that extend)....
Hope i didn't offend anybody as this wasn't my intention in the first place!
Take care people and enjoy your keyboards and music in general![/quote]
I love the fact that you are helpful and willing to help others with their struggles using these complex instruments . Thats admirable .
but you cant criticise customers who complain about a product that has been mis sold to them. What happened in the past were minor niggles and issues with continuity of functions from one new keyboard to the next new keyboard .
This is entirely different !
We buy these "All in one " instruments for convenience . We have great styles, great sounds , incredible editing features, a fully fledged sequencer ,a detailed sampler, all integrated into a relatively easy to use operating system and interface .
And we pay a high premium for this multi-use product. We know that each separate component part could be bought for a fraction of the cost but we pay the huge extra for that ease of use.
if you are happy to pay 100% of the cost of your keyboard upfront ,for 60% of the product now with the balance to be produced at some undefined point in time in the future at korgs choosing ,or even not at all ,then thats your choice .
But most people quite rightly are ticked off that they paid 100% for a product up front only to receive 60% of it . Where is the fully featured sequencer ? Where is the detailed editabilty to create your own styles or adapt styles to your precise tastes ?
I don't care that some may believe that this has always been the case, that there will be issues in the beginning to be worked out later. That simply tells me that they are willing to let others pay the costs , discover the bugs , complain ,have the issues corrected , or not as the case may be for them to benefit from the guinea pigs .
Customers should never have to be guinea pigs .....especially loyal customers paying a premium for a product that is meant to give hem joy.
if reading feedback (which you feel is negative) brings you down because you really enjoy the 60% of the instrument Korg graciously gave you , then simply don't read it .
Just scroll on to the positive stuff if you can find it .
I hope you understand that I am not angry at you . I am angry at Korg . Folks including me have waited 7 years for this instrument and what they have provided and how they have handled themselves is scandalous.