Korg/Apogee and fan noise

[davidnaggar]

Rich, Jack, nice to see you at NAMM.

The below is another person's post from a forum discussing fan noise in Apogee's Symphony. Note how transparently Apogee handles the issue.

"FAN NOISE:
As has been discussed elsewhere in the forum, when you add the mic pre card to a single card symphony unit, the fan does start to run at higher speed and more often then with a single card and it's not the quietest fan in the world. Apogee will send a vent-mod kit to any owner with 2 cards and that modification significantly reduced the fan noise on my unit, but it's still more fan noise with the mic card then without. Whether this is a no-go or killer for your situation will depend on how you use things, how you're setup/etc. I'm still evaluating myself to understand the impact of the noise on my recordings and if I can work around it at all since I track in the same room as the unit. Apogee have been wonderful to work with, responsive with solutions, answers, and I have no reason to believe this will change."

Please share this post with Korg Japan, and directly with Seiko Kato. For those of us who care about the fan noise, help from Korg would be appreciated. Thanks.