Kronos Dead - Devastated

rkuli · Post by **rkuli** » Sat Jun 18, 2011 4:15 am

I turned the Kronos on about 3 hours ago. Played around - sequenced a quick idea and an hour to an hour and a half later, left it running to eat dinner and watch the end of a movie with the family. When I came back to the Kronos it was off. I knew I didn't turn it off and after interrogating the rest of the house I was sure no one else touched it (as has been the rule since its arrival).

The board is dead. Pulled the plug out of the keyboard and placed it back in to see if that would make a difference. Tried a different outlet. Left the switch in the off state for several minutes. Nothing has worked. The board appears to be done - Friday night.....

RK

Bertotti · Post by **Bertotti** » Sat Jun 18, 2011 4:25 am

I think that is a tragedy! Good thing we have warranties. I have had similar things happen always in the first few days of use, sometimes it just happens. Hope you're back up and running with a Kronos soon.

rkuli · Post by **rkuli** » Sat Jun 18, 2011 4:33 am

thx - its just the hassle of shipping it back and now waiting for a new unit.

might as well not have pre-ordered. i also hadn't backed up any of the songs i created thus far. probably 7 or so songs that will be lost. normally, one of the first things i would have done would have been to hook to the computer but since the plugin editor wasn't ready i was waiting.

i'm just bummed that they'll be no kronos for me over the weekend and i probably won't have a new board for another week or so. that sucks!

RK

mjames4208 · Post by **mjames4208** » Sat Jun 18, 2011 4:39 am

maybe they'll give you an 88 instead of the 61

robinkle · Post by **robinkle** » Sat Jun 18, 2011 8:42 am

rkuli wrote:thx - its just the hassle of shipping it back and now waiting for a new unit.

RK

Do they replace it? I thought they would repair it.

billysynth1 · Post by **billysynth1** » Sat Jun 18, 2011 8:47 am

I bought a Kurzweil K2600 in 2000 and within 2 hours of playing it, it switched off on me. My electrician friend said it might be the fuse...sure enough that's what is was, replaced it and all was fine. Would this thing have a fuse in it?

billy

synthjoe · Post by **synthjoe** » Sat Jun 18, 2011 8:57 am

Hmmm, I'm not sure I'd open it to verify the fuse - wouldn't it void warranty? Korg tends to bury fuses deep in the guts of their synths... Sometimes you have to literally remove several PCB's before you can access the fuse.

robinkle · Post by **robinkle** » Sat Jun 18, 2011 8:59 am

billysynth1 wrote:I bought a Kurzweil K2600 in 2000 and within 2 hours of playing it, it switched off on me. My electrician friend said it might be the fuse...sure enough that's what is was, replaced it and all was fine. Would this thing have a fuse in it?

billy

Would be strange if there was no fuse in it. It's simple to replace once you got the Kronos opened (at least with other electronic stuff it is), but you can't do it yourself. Don't want to break warranty. I don't know why Korg or others don't use automatic fuse switches instead so you can solve the problem yourself by flipping a switch back in place.

I hope it isn't a major design issue that makes the same happen for all units. I hope this is the last Kronos for years to go dead.

theshinenz · Post by **theshinenz** » Sat Jun 18, 2011 9:07 am

Kurzweils have a fuse where the plug enters the Synth which is a good idea, I wouln't go opening it at all, all I would do is try a different IEC lead(Jug cord) if thats not the problem and you are sure the power you are plugging into is working then send it back and get a replacement.

If it was me I would open it up but only because I am an electrician and also will be importing my Kronos so no warranty for me but if I was in the US i would def get a replacement.

Feel bummed for you though, id be gutted.

Once I imported a roland keyboard amp (SA-300)which stated in the manual 110v, 240v which I thought was 110v-240v but it meant there were two versions lol, I plugged it in a POOF it blew up, i was running round like a headless chicken, laughed about it afterwards but it was $1000 down the drain as a replacement switch mode power supply was $650....sold it for parts.

Rosen Sound · Post by **Rosen Sound** » Sat Jun 18, 2011 10:06 am

If you plugged it directly into the wall it is your fault bro.

Always use protective power with this stuff!

ScoobyDoo555 · Post by **ScoobyDoo555** » Sat Jun 18, 2011 10:53 am

LOL - are you for REAL??????

Sure surge protection is always a good thing (although not as necessary as some would think - a great many commercial studios don't have any), but to say that it's the OP's own fault for his purchase not working......

That's just plain rubbish.

panrixx · Post by **panrixx** » Sat Jun 18, 2011 11:25 am

Sorry for stating the very obvious, and I'm sure you have already checked, but is there a fuse in the wall plug - on the end of the lead? In the UK there would be but I'm not sure how it works in the US, or elsewhere.

Bertotti · Post by **Bertotti** » Sat Jun 18, 2011 12:36 pm

Hear in the States the only leads I have seen with a fuse in the male end, the end that goes into the wall, are Christmas lights. Nothing I have at home has a fuse there and only a couple extension cords that I have have a CB in them. Looking at my gear most have a fuse inside or on the back. Guitar amps blow fuses and it is understood a lot of people will replace their own fuses. I do not know how KORG approaches it though.

panrixx · Post by **panrixx** » Sat Jun 18, 2011 1:04 pm

A fuse, internal or external to an appliance, should by it's very nature be easy to access and replace. Amps often have an easy access fuse at the rear so what is so different about a keyboard?

AnthonyB · Post by **AnthonyB** » Sat Jun 18, 2011 1:22 pm

Sorry to hear about this.

Don't Touch the inside though or "fiddle" with it, ring korg, and let them deal with it.