Korg Forums

Ok so here's my problem. I have a brand new M50 88key. I've had it since Febuary. Not a single problem with it. I was playing a gig at a local theater last night. i brought it home in the case I always have it in and then when I went to set it up today i have random keys that are out! And I mean Random.

Keys like C2 , G#3, D4 , F#5 , G#5 Now I didn't drop it, no water damage, didn't rumble it around. It's never been upside down just in case you are thinking i messed up the weighted keys. So what would cause this kind of problem? Should I send it to Korg since it's under warranty? Is it software error? Please help!

Ok i believe I did a factory reset where you just hold the "Reset Controls" button. I got a "writing to internal memory" screen then some of the keys that didn't work before now work but OTHER KEYS are now broken. Any clues!??

sounds like a ribbon cable or a connector inside came loose.

Own a good set of screwdrivers?

-Mc

speedhands wrote:Ok i believe I did a factory reset where you just hold the "Reset Controls" button. I got a "writing to internal memory" screen then some of the keys that didn't work before now work but OTHER KEYS are now broken. Any clues!??

send it to warranty repair... sounds like you have something wrong in your board... either lose cables of something worse...