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hiss free zero8s shipping in july

Posted: Tue Jun 17, 2008 1:20 pm
by the auracle
after months of following your debates, i opted to buy a zero8 in canada. i figured that i could find a work-around for the hiss problem, or maybe i'd just be lucky enough to get a unit without it. last thursday i put down my deposit and the order was in.

today i got a phone call from my dealer with "good news and bad news". he said that the bad news was that i wasn't going to get my unit until mid to late july. "the good news is that..." but then i interrupted him. "no more hiss," i said. "exactly," said he.

i don't know what may or may not be wrong with the units that you cats picked up, but korg's na distributor is now warranting to dealers that new units do not have the issue. not sure though that that is an admission of fault in the old ones, could just be marketing.

i'll let you know about the status of the unit once i receive it in four to six.

Posted: Wed Jun 18, 2008 6:45 pm
by -ePrHom-
let's wait and see

Posted: Thu Jun 26, 2008 1:58 pm
by splurt
sounds like a ploy by the salesman, i doubt this is verified by korg, seems like korg says that the hiss is not really a fault of the mixer itself, but rather how digital mixers work

Posted: Thu Jun 26, 2008 5:37 pm
by euklid.fox
yup


http://korg.com/service/downloadinfo.asp?DID=1395

so that's the mod/fix....

they think we're dummies or what? I think if we paY so much for a mixer we know noise sign/ratio,
why some uksupport said there will be a mod, I don't call a pdf a mod. they're just a bucnch of ;;:;=;= liars.
they just put what we users founds as "workaround" in a pdf,
wow 6 month to create a Pdf, amazing!!!

but that's not a "digital mixers" general pb:
I just tried a numeric Yamaha and even with low master level there wasn't so much noize..... No need to burn signals...

So this is "normal" according to korg that users needs:
_an additive phone-preamp to get decent phones levels
_an additive preamp to have a correct sig/noise ratio at the outputs
_a calculator to see what's the levels of input..
_ only 2dbs of margin to get no noise.

with the latest hi tech mixer?

also running signal as they said gives us much more risks of clipping the inputs cause we then have quasi no margins.

So if those bunch of liar don't give us a phisycal fix, at least we need a post master gain adjustment for static sound systems.
AND then we reallly need an accurate view of signal levels inDBs.

a 2K $ noisy mixer with no accurate vumetre in Db that's can't be and stay like this. This just looks more like a Playschool game than a pro mixer...



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Posted: Fri Jun 27, 2008 10:22 am
by -ePrHom-
yes it's really amazing !!!

Does it mean no real fix ????? (i can't believe it)

Posted: Wed Jul 02, 2008 3:04 pm
by wthrelfall
I work for a high profile UK artist and I also own a zero 8. I wanted to implement the mixer into the live show for the artist, but obviously in it's current state that's not possible due to the high noise output. When I emailed korg uk tech support to enquire about the rumoured fix, they said simply:-
"Hi William, I'm not sure where this rumour about a mod to the zero 8 came from but as far as were aware there are no mods for this product here or anywhere else in the world."

Posted: Sat Jul 05, 2008 3:20 pm
by ayhan808
This get more and more strange. The agency in Sweden say one thing and korg UK one thing. How shall we trust.

Posted: Wed Jul 23, 2008 3:43 am
by the auracle
okay, so i've now had a couple weeks with my zero8. i wanted to take that time to test out the hiss and headphone output complaints expressed on this board.

for the record, no hiss for me. whatever noise the zero8 does put out comes from the device that i patch into the board. if i put it on an audio or audio/midi setting through the firewire, there is no noise to speak of. i've tested all outputs and nothing.

as for the headphone output level, again, no problemo. i understand that my 7506s are known for working well with low output levels, but that's not what i feel is happening here.

i don't have time to write a full review yet, but i want to say that i am really happy with this unit. it delivers exactly what i want it to and more, and without the hiss, it really is quite amazing.

Posted: Thu Jul 24, 2008 6:58 am
by ayhan808
Where did you buy your zero 8 the auracle.

here in sweden we ain´t get one answers.
just lies. the genalr agetn won´t tell a s**t and i had my zero 8 on service for 2 months. Korg ain´t so intressted in their consumers.

Ayhan

Posted: Thu Jul 24, 2008 3:25 pm
by the auracle
canada. my dealer had none in, and i had to wait four weeks for the distributor to receive it and ship it over.

i am sorry that some of you are dealing with units that aren't functioning properly. must be a real pain in the butt. it would be nice to hear from korg as to what they think is going on with this issue (more than just 'turn your monitors down'). i know that i hesitated buying the unit because of possible issues and korg's non-responsiveness. luckily, my unit is good.

i suspect, however, that at least some of those who are having noise problems are in fact creating the noise themselves by running poor cables between the unit and their monitors, which they have cranked, and further exacerbating their problem by running the signal through a less than perfect amp. the literature that comes with most powered monitors explains that cranking the volume at the monitor stage is a bad idea (alesis says, 'the final stage in the chain is the worst place to make up amplitude').

i understand though, that some have swapped mixers in and out and have noticed that noise output is lower on another mixer. those people are strong candidates for an actual problem. however, it is likely that some of these complaints are due to amateur application of a perfectly good unit.

Posted: Thu Jul 24, 2008 9:59 pm
by euklid.fox
It's 10 years I make live, I own a 10kw sound sytem, that I cable every party we made during those 10 years, I had 4 differents mixer, sorry but personnally I know when noise comes from a cable or not, the zero is noizy, maybe new units are not, but mine is, and it seems all the first one are, there wouldn't be so much complaints otherwise. I don't think people here are dumb as you say...(not a personnal attack ;) )

we were beta tester and new users might have a cheapnoize gate or a mod so they won't complaints, and after a year Korg did nothing for us.
F U C K U K O R G

maybe we havn't the same spec waitings, some claim there is no noize on their units, I would really like to hear...

Posted: Tue Jul 29, 2008 4:26 pm
by splurt
i believe there is noise on every unit...

Posted: Thu Jul 31, 2008 9:00 am
by ayhan808
a Q to the auracle;
so you got a new zero 8 and it´s all fine.
are they new units all good. what did your dealer tell you.
Here in sweden the general agent won´t tell me a thing. They say it´s complicated.
If you in canada get working units, i should be able to get me a new one that´s work soon.

Posted: Thu Jul 31, 2008 4:46 pm
by ivanek
the question is: do you really have a good unit The auracle??

it's not just a problem of hiss... do you have a problem with the headphones volume? do you have a problem with the vu-meters??
this 3 problems work together.
on bad unit, you have to put the volume master very high to have the headphones and vu-meters working almost good (i think it's still bad but...)

so if you say there's no hiss, i think you are using your mixer as an analogic mixer, the volume master is not so high, like trim on every channel... and can you tell me if other problems are resolved???