Korg Forums

Bruce Lychee wrote:Everyone knows that units exhibiting the issue are covered under warranty. The warranty is limited which has a number of obvious implications.

Despite your protestations and refusal to discuss the legal issues involved, I will try to make it clear again. If we are dealing with a design flaw in the orignal design, it is not entirely clear that Korg has no obligation to address this issue for all users. If you want to debate the legal history and cases regarding the issue, I will be happy to do it in pm.

Putting things in caps doesn't make them any more convincing. The fact that not all units are exhibiting the issue is irrelevant. Ever hear of the Ring of Death? Do you think all Toyota drivers were in having issues with their pedals?

You say that older RH3s not exhibiting the issue have the exact same parts as the new RH3. That contradicts what others have reported and what Korg USA told me directly. They said the fix involves a new component that will be used in all RH3s going forward. Why would they designate a new different code to the new RH3s if it was simply a matter of a few production anomalies in the past? Furthermore, why would Rich come on here and tell is all new keybeds should get the OS update to account for the new keybed?

Again, you are making assumptions. I have benched both keybeds (pictures easily verifiable) and I know what the differences are which was described in detail by another forum member who was shown first hand by a technician that swapped the keybed. Rich also stated that not all keybeds were affected by the issue.

As far as the software update, I know EXACTLY what the software update does. I have stated it earlier which came directly from the service bulletin. If it was necessary, what about those that got the new keybeds that are still on 1.5.0? How is their Kronos working out.

Your legal claims have no legal fact behind them. There's nothing to discuss.

Just like the previous thread, it's turning into personal attacks and lack of constructive information. Don't bother replying to me, I won't read it. I'm bowing out of this thread as well.

McHale wrote:

Bruce Lychee wrote:Everyone knows that units exhibiting the issue are covered under warranty. The warranty is limited which has a number of obvious implications.

Despite your protestations and refusal to discuss the legal issues involved, I will try to make it clear again. If we are dealing with a design flaw in the orignal design, it is not entirely clear that Korg has no obligation to address this issue for all users. If you want to debate the legal history and cases regarding the issue, I will be happy to do it in pm.

Putting things in caps doesn't make them any more convincing. The fact that not all units are exhibiting the issue is irrelevant. Ever hear of the Ring of Death? Do you think all Toyota drivers were in having issues with their pedals?

You say that older RH3s not exhibiting the issue have the exact same parts as the new RH3. That contradicts what others have reported and what Korg USA told me directly. They said the fix involves a new component that will be used in all RH3s going forward. Why would they designate a new different code to the new RH3s if it was simply a matter of a few production anomalies in the past? Furthermore, why would Rich come on here and tell is all new keybeds should get the OS update to account for the new keybed?

Again, you are making assumptions. I have benched both keybeds (pictures easily verifiable) and I know what the differences are which was described in detail by another forum member who was shown first hand by a technician that swapped the keybed. Rich also stated that not all keybeds were affected by the issue.

As far as the software update, I know EXACTLY what the software update does. I have stated it earlier which came directly from the service bulletin. If it was necessary, what about those that got the new keybeds that are still on 1.5.0? How is their Kronos working out.

Your legal claims have no legal fact behind them. There's nothing to discuss.

Just like the previous thread, it's turning into personal attacks and lack of constructive information. Don't bother replying to me, I won't read it. I'm bowing out of this thread as well.

You are contradicting yourself. The other user reported that there is indeed a new part at the contact point. Either you are saying you see a difference or there is no difference.

I have not made any legal conclusions because I don't have all the facts. That is why I stated as much. I simply stated that your absolute proclamations are wrong.

I didn't say the new keybeds wouldn't operate without the OS update. That doesn't mean it wasn't meant to be used with the new keybed. Some techs might have simply overlooked the software update. I believe Rich said it contained a diagnostic for the new keybed.

Dniss wrote:Well it's closed now, and it appears it will remain that way.

So lets close this one and move to other things.

Nah this is the new thread now ....

McHale wrote:

DrPopper wrote:The pressure needs to be kept on Korg until everybody who wants it has a new keybed.

Even if their keyboard isn't having any issues?

100% of the old keybeds were affected, they either have it or had the potential to develop it. All keybeds should be replaced.

McHale wrote: NOT ALL KEYBEDS ARE AFFECTED WITH THIS ISSUE.
-Mc

I do not believe that ....

DrPopper wrote: 100% of the old keybeds were affected, they either have it or had the potential to develop it.

You have absolutely zero facts to support this claim.

There are a number of Kronos owners on this forum who have never had any issue with their keybeds. I am one of them, and I have tried to re-create the problem. I just can't on my keyboard, Kronos 88 #154.


Finally, do you own a Kronos, and if so, do you have this problem?

MartinHines wrote:

DrPopper wrote: 100% of the old keybeds were affected, they either have it or had the potential to develop it.

You have absolutely zero facts to support this claim.

You have absolutely zero facts to deny his claim. He talks about the potential to develop the problem. How do you know the old keybeds that are working fine will not develop the problem?

DrPopper wrote:

Dniss wrote:Well it's closed now, and it appears it will remain that way.

So lets close this one and move to other things.

Nah this is the new thread now ....

You are wrong there. This thread is dangerously close to being closed too thanks to people like you continuing to argue and provoke people. Please stop this now Drpopper.

MartinHines wrote:

DrPopper wrote: 100% of the old keybeds were affected, they either have it or had the potential to develop it.

You have absolutely zero facts to support this claim.

There are a number of Kronos owners on this forum who have never had any issue with their keybeds. I am one of them, and I have tried to re-create the problem. I just can't on my keyboard, Kronos 88 #154.


Finally, do you own a Kronos, and if so, do you have this problem?

I've had a Kronos 88 ...had it ...swapped it for a 61 to get rid of it.
Played 12 other K88's and K73's and all of them had it.
So that's 13 out of 13 ....100%
Anyone who say's theirs doesn't have it just means they haven't had it ...yet.

Pepperpotty wrote:

DrPopper wrote:

Dniss wrote:Well it's closed now, and it appears it will remain that way.

So lets close this one and move to other things.

Nah this is the new thread now ....

You are wrong there. This thread is dangerously close to being closed too thanks to people like you continuing to argue and provoke people. Please stop this now Drpopper.

It seems all you want to do is close any thread where people question Korg's statements. Moderated independently ? oh really ?

Feel free to provide a single instance where i have argued or provoked anyone outside of a normal discussion ?

Here we go again

PianoManChuck wrote:Here we go again

It was worth a try Chuck.

DrPopper wrote:

Pepperpotty wrote:

DrPopper wrote: Nah this is the new thread now ....

You are wrong there. This thread is dangerously close to being closed too thanks to people like you continuing to argue and provoke people. Please stop this now Drpopper.

It seems all you want to do is close any thread where people question Korg's statements. Moderated independently ? oh really ?

Feel free to provide a single instance where i have argued or provoked anyone outside of a normal discussion ?

You've just proved my point in this one post alone so I don't really need to provide any examples of you trying to provoke or argue with people. But since you asked so nicely, here we go.

DrPopper wrote:The only issue I noticed on that thread was Korg fanboys ripping into people who felt they had been dudded by Korg.

DrPopper wrote:

Pepperpotty wrote:We let the thread go on for 110 pages. I'd hardly call that censorship!

I would especially if your closing it now when its getting interesting.
As it says ...

"Moderated Independently" ...makes me wonder really.

If you think the issues finished because a few US users have had fixed keybeds your wrong ...plenty of other users all over the world are struggling getting Korg distributors to even acknowledge the issue exists.

I closed the RH3 thread to put an end to the arguing and bickering and the useless posts that were not relevant to the topic. I did not close it so that people could come and argue about it in another thread, and that is exactly what you are trying to do. Bringing up the whole "1%" issue again, calling people fanboys and questioning yet again that this forum is not run independently. Since this is an independently run forum I will allow you to carry on your rants if that is what you want to do but don't blame me when you find that you can no longer log on to the forums any more.

Pepperpotty wrote: I closed the RH3 thread to put an end to the arguing and bickering and the useless posts that were not relevant to the topic. I did not close it so that people could come and argue about it in another thread, .

Well it seems near half the people WANT to discuss it (or argue and bicker as you call it) and as you cannot stifle discussion on any topic these days if its not here it will be somewhere else but in that case your independent status could well be questioned further and quite rightly so. They won't be discussing just this issue but also that Korg forums have banned discussion of it ...something to hide perhaps? As skeptical as I may be I still do not believe that you would want that to occur.
As you may have noticed I am highly skeptical of the entire RH3 process and I have been questioning everything about the issue because quite frankly I believe we are not being given a full and frank disclosure of relevant information by Korg. I am hardly alone in this opinion as you may have noticed.

BTW Every single example you have provided is a direct reply to a specific post by myself stating a differing opinion. It's a free country and I am free to agree or disagree with whatever I choose. I refute that any of my replies are argumentative or provocative. I've seen post's on this forum that are abusive and personal attacks and I find it incredulous that you would take issue with mine in the face of others remaining unchallenged. I must surmise its the topic itself your uncomfortable with which only leads to questions rather then answers.