PA OS 2.0!

Discussions relating to the Korg Pa2X Pro, Pa800 & Pa500

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BasariStudios
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Post by BasariStudios »

pcguy wrote:
BasariStudios wrote:Thank you Jerry, we all know that you guys WATCH over us but there wasnt
big response to US...thanks again...Paolo used to pop up once in a while...
...say hi to Malcolm.

Nedim
A major change of attitude after spitting on your monitor!?
Yes, a 300 pounds women can get down to 150 and i will like her more,
if i dont like her at 300 pounds doesnt mean i wont like her at 150.
I have nothing against KORG or PA, and in fact and i know it as a FACT
that i am the only one on the forums that owns the most KORG machines,
so far 12, 11 keyboards only...all Korg!
http://www.basaristudios.com
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Post by miden »

jerrythek wrote:
But please understand that you are read, considered, and are important to us.

OK?

Regards,

Jerry
So WHERE are the updates/fixes many, many users have requested, if you guys are so "in-tune" why have NONE of these requests been incorporated in this update. Not even one!!

And if something IS going to be added when the update is released (eventually), why not say it now? It's not like any huge trade secrets are at stake!!

And why is it left to a Korg USA rep, who by his own admission, is not even part of the arranger division, to "preach the company line", although with no real information, apart from more of the same rhetoric.

It takes about 1 -2 minutes to post a reply on this forum, and I do not for a moment believe they (Korg Italy) are that busy that 2 minutes cannot be spared to explain why the requests from users have been ignored, or seem to have been ignored.

All it would take from Korg is to say, requests noted and will be incorporated eventually.

So how about it Korg? How about a definitive statement of what you are going to DO to include user requests into operating system updates, instead of the continual "...we look at this forum and user opinions/suggestions are important.."..

And as for forum members, instead of being "grateful" for any comments by Korg reps, blast them with questions why you are not getting the updates YOU want , not what some programmer THINKS you want!!

Dennis
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Post by BasariStudios »

I already said it, OS2.0 was an Arranged Marriage, not what we wanted,
KORG as usual puts new features to compete and all of them crap, none
works correctly, fix the existing problems first then go ahead with other stuff.
http://www.basaristudios.com
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Post by miden »

BasariStudios wrote:I already said it, OS2.0 was an Arranged Marriage, not what we wanted,
KORG as usual puts new features to compete and all of them crap, none
works correctly, fix the existing problems first then go ahead with other stuff.
Yes Nedim you are one who certainly is not afraid to say what you think and for that I commend you.

Dennis
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Post by BasariStudios »

For having over 30 000$ of things that say KORG on them i wont be affraid,
Korg is not my father nor Ketron, i dont like them or hate them cuz i am
familly related to them...but when i pay 3500$ for something i get nutz!
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Post by sehasafade12 »

Hello Nedim and Miden:


I do agree %100 with both of you. Korg is kiss a... of his Korg Oasys and Korg M3 keyboard customers. But when it comes to the Korg Pa customers, they just do not give a... sh... you know what I mean..... I am fed-up with them and specially their attitude toward us the Korg Pa users. I could not beleive what one of their reps by the name of Jerry posted here today, to us the Pa customers. He is not even an arranger rep. You all by now should know that Korg USA has no knowledge and nor info when it comes to Korg Pa's. I am in the process of selling my Pa800.

Look at what Jerrythek the rep from Korg wrote:

We'll Keep looking at that and do our best to "intersect" with your needs,everything we do is based on two principles:

Creating sales
Satisfying users

Yes you do create sales but in a wrong way and you do satisfy but only your Oasys and M3 users. Never Pa users.....

Korg! you suck in the customer service... thank god I do not have to deal with you guys anymore.

Best regards,

Fahim, :x :(
Life, is like a dead end road, with out music.....
Korg Pa3X, Korg Pa800 and Korg Triton Studio 76.............
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BasariStudios
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Post by BasariStudios »

Well many users dont know that KORG USA has nothing to do with KORG ITALY
or PA at all...when it comes to customer support on PA here in NYC where i live
any single time i call PA SUPPORT here (i do it on purpose, i think i am the last
person in the world that needs PA support) i end up teaching their Techs new
tricks and things...to prove this i will record a conversation just to prove that
a US Tech Support on PA dont even know how to lower volume on a track.
http://www.basaristudios.com
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Post by mrkorg »

Hi everyone,

I know that most users didn't end up getting what they wanted, besides look to the bright side we have an exellent upgrade which might not neccesarily be of any use for some of us, but it is still great. Even without any updates this synth in its standard factory state annhialates every other arranger in the market.

I guess Korg cannot manufacture tailor/custom made keyboards individualy for thier customers, so we just have to wait and see how it all goes. I would be right in saying that users are upset that Korg isn't addressing essential issues such as Fixing bugs etc, but i don't think anyone can complain about the sound quality which they are realisticaly enhancing.

I'm sure all the bugs will and should be fixed. Let's face it the Pa line is a very large market and Korg knows it can't afford to lose its audience in that field.

Maybe regular input from Korg Italy in the Pa section will do alot of good, at least we users can feel a sense of security from Korg, besides this forum is cited on Korgpa.com
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Post by Lee »

When I called PA support in USA...it was a total joke...
They don't have a clue...They proceeded to tell me that the problem I had was not a problem...just normal operation and why would anyone want to do that anyways...

I showed then OBVIOUS major problm on a particulat voice...they said their PA sounded fine and maybe I could get some kind of recording to prove it was a problem??? Ha!
This was the issue of major white noise on the high octives of string voices on he PA1XPRO.
I just hung up..
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Post by BasariStudios »

mrkorg wrote:Even without any updates this synth in its standard factory state annhialates every other arranger in the market.
Thats cuz you probably dont know of any other arranger...thats why in
comunism the population was isolated, to not see whats going on out
there in other countries...meaning, once you see something else trust
me you will change your opinion...you were never as DIE HARD KORG
as i was...but trust me, i got out on a sunlight a little.
I have about 5-6 different Arrangers, only 3 KORG and 3 different...
trust me, the story on this side is different.
http://www.basaristudios.com
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Post by mrkorg »

Nedim,

1)Australia is not communist i don't know why you bring it up :roll:
2)I have seen and played many arrangers, i speak from experience that pa2x is the best.
3)Can you name a better arranger?
4)All the things you mentioned are your own opinions, which i respect but don't agree with.

Thanks
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Post by BasariStudios »

Of course, opinions are opinions...Facts are Facts...i can name a few,
lets not get into that...i said I HAVE 5-6 meaning i own them and
24/7 i deal with them and i see their advantages and disadvantages.
Its one thing playing an arranger somewhere for few min or hours
and its different dealing with them everyday...when we went to the
show in CT and there was like 6-7 different of them...all of them
hooked up to a PA system the picture and story was different.
Dont let the speakers on arrangers lie to you, take them out on the
BattleField (the PA System in a Hall) then you'll understand me.
Nothing personal to you...i am just saying and i agree with you too.
http://www.basaristudios.com
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Post by mrkorg »

It's all cool Nedim, But i just can't see anything competing with the pa2x. It's not because i'm a die hard Korg fan, I'll give any keyboard it's due if it deserves it but i can't see anything matching up with the pa2x at the present. I'm not saying the rest are rubbish, there are many exellent arrangers out there, but ive read many expert contributions on many sites and they all give the Korg Pa's the number one rank and i'll accept that ontop of my own personal experience.

I'm sure you are more of an expert than i am, and you deal with these Keyboards on a daily basis. I guess there is a bit of relativism here, but at the end of the day there has to be the King of all arrangers just as the OASYS is the king of all workstations, and from what i have heard and seen The Pa2x holds that title now.

Besides we should get back to topic regarding OS 2.0. :)
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Post by sehasafade12 »

BasariStudios wrote:Well many users dont know that KORG USA has nothing to do with KORG ITALY
or PA at all...when it comes to customer support on PA here in NYC where i live
any single time i call PA SUPPORT here (i do it on purpose, i think i am the last
person in the world that needs PA support) i end up teaching their Techs new
tricks and things...to prove this i will record a conversation just to prove that
a US Tech Support on PA dont even know how to lower volume on a track.
Hello Nedim brother:

Gald to hear from you. I red your posts and yes you are right. You did mention how bad is, Korg USA's customer service in some of your posts in the past, here in this forums. By the way, how is NYC Korg? Are they different then the main Korg USA? God knows how many times I called Korg USA and every time, they transfered me to their Pa section and those guys were lost or act lost, in regards to Pa system. I was never a bitter person in no matter any situation but Krog unwillingness to help us the small people in comparison to the Oasys and M3 users made me to be like this... Anyways enough is enough and I would never bother you guys again. Enjoy your Korg Pa's as long as you can because Korg will never fix their bugs this soon and that I can guarantee.....

Best regards,

Fahim, :x
Life, is like a dead end road, with out music.....
Korg Pa3X, Korg Pa800 and Korg Triton Studio 76.............
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PA2X vs M3

Post by amartinod »

I suppose that Korg makes upgrades to get new customers : new sounds, displaying the score are commercially very attractive.
I am one of the new PAX2 user attracted with the KNC sounds and the display of the score.
Before buying my PA2X I tested 2 days the M3 and as a middle class musician I though : "this instrument is not for me", but I suppose that M3 has its market with high level sound ingeneer and high level musicians...

In 2 days I could adapt 50% of my projects from PA1X to PA2X intended I wanted to use new features and new sounds, with M3 I gave up after the first project....

PA2X can make happy both types of musicians, I am not sure M3 can do it.
But this is just my opinion....
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