jerrythek wrote:
But please understand that you are read, considered, and are important to us.
OK?
Regards,
Jerry
So WHERE are the updates/fixes many, many users have requested, if you guys are so "in-tune" why have NONE of these requests been incorporated in this update. Not even one!!
And if something IS going to be added when the update is released (eventually), why not say it now? It's not like any huge trade secrets are at stake!!
And why is it left to a Korg USA rep, who by his own admission, is not even part of the arranger division, to "preach the company line", although with no real information, apart from more of the same rhetoric.
It takes about 1 -2 minutes to post a reply on this forum, and I do not for a moment believe they (Korg Italy) are that busy that 2 minutes cannot be spared to explain why the requests from users have been ignored, or seem to have been ignored.
All it would take from Korg is to say, requests noted and will be incorporated eventually.
So how about it Korg? How about a definitive statement of what you are going to DO to include user requests into operating system updates, instead of the continual "...we look at this forum and user opinions/suggestions are important.."..
And as for forum members, instead of being "grateful" for any comments by Korg reps, blast them with questions why you are not getting the updates YOU want , not what some programmer THINKS you want!!
Dennis