Kronos 88 and RH3 keyboard faulty

Korgstream · Post by **Korgstream** » Wed Oct 26, 2011 8:01 am

GregC wrote: Conspiracy theory #374

Its just bla-bla from you. Again and again.

But the FACTS are:Kronos with problems still pops up at this forum. Again and again.

PS.
Thanks again for your care about Korg and about all of us.
And please dont drink so much wine!

QuiRobinez · Post by **QuiRobinez** » Wed Oct 26, 2011 8:18 am

madbeatzyo111 wrote:I don't think people realize that a supportive forum (both by users and company representatives) can play a huge role in the success of a keyboard these days. Motifator demonstrates that really well for example, and even the M3 forum here is pretty good (and what ultimately swung me over to the M3).

maybe that's true, but considering that this is a user forum i think users must be allowed to express their feelings about the product they bought.

There are a lot of great things to say about the kronos, and end of the week i'm going to record some youtube movies from my new soundset i'm creating where i show the great possibilities of the kronos for creating electronic ambient sounds and combi's.

But i'm also a firm believer of being honest about things. And if i feel that korg made some bad decisions considering the design then i don't see why i can't express my personal feeling about this.

For instance somebody at Korg made the decision to use a 5 dollar cheap fan for the kronos instead of a more expensive low noise fan. So why can't people express their feelings about their disappointment about this after paying more then 5000 dollars for their new flagship.

It's good for a user forum to point out the strong and weak points of a synth. It makes it believable that the forum is an independent trustworthy source of info of things that people experiences.

Personally i don't expect a reaction from korg on this forum, i agree with other respondents that we should contact the distributor to sort our issues out.

However, this is a discussion forum (not an official support forum) and therefor i think it's complete valid to discuss our feelings about the design descisions Korg made and the things we run into.

And let's keep it in perspective, until now there are only 2 issues that are known: The fan noise based on the used fan for some models and the Cutoff notes which pops up randomly.

Compared to the 100's of positive posts about the great possibilities of the kronos i really doubt that this would harm sales that big.

michelkeijzers · Post by **michelkeijzers** » Wed Oct 26, 2011 9:02 am

+1 to the previous post (didn't quote for space costs).

The last thing we want is a division in forum users of people pro and against Korg. Let's hope Korg addresses the problem fast.

PinkFloydDudi · Post by **PinkFloydDudi** » Wed Oct 26, 2011 3:27 pm

michelkeijzers wrote:+1 to the previous post (didn't quote for space costs).

The last thing we want is a division in forum users of people pro and against Korg. Let's hope Korg addresses the problem fast.

I agree...and if you are against Korg you should be banned from the forums as you will provide nothing of value to a forum FOR korg products.

It is sad to see that people aren't buying the Kronos because a fraction of a percent of total Kronos out there are broken. Sad and pathetic on the people that do nothing but constantly complain.

Someone go find a post by kron that says no negative things about the product this forum is here for? Good luck. Him and a couple others are completely useless to this forum.

Sell the kronos and stfu.

PinkFloydDudi · Post by **PinkFloydDudi** » Wed Oct 26, 2011 3:28 pm

Korgstream wrote:
GregC wrote: Conspiracy theory #374

Its just bla-bla from you. Again and again.

But the FACTS are:Kronos with problems still pops up at this forum. Again and again.

PS.
Thanks again for your care about Korg and about all of us.
And please dont drink so much wine!

The same people posting the issue 1000 times doesn't mean there are 1000 problems. Logic is obviously not your friend.

GregC · Post by **GregC** » Wed Oct 26, 2011 3:40 pm

Korgstream wrote:
GregC wrote: Conspiracy theory #374

Its just bla-bla from you. Again and again.

But the FACTS are:Kronos with problems still pops up at this forum. Again and again.

PS.
Thanks again for your care about Korg and about all of us.
And please dont drink so much wine!

And you are not a Kronos owner.

you must have a lot of spare time to read about keyboard defects.

GregC · Post by **GregC** » Wed Oct 26, 2011 3:43 pm

PinkFloydDudi wrote:
michelkeijzers wrote:+1 to the previous post (didn't quote for space costs).

The last thing we want is a division in forum users of people pro and against Korg. Let's hope Korg addresses the problem fast.
I agree...and if you are against Korg you should be banned from the forums as you will provide nothing of value to a forum FOR korg products.

It is sad to see that people aren't buying the Kronos because a fraction of a percent of total Kronos out there are broken. Sad and pathetic on the people that do nothing but constantly complain.

Someone go find a post by kron that says no negative things about the product this forum is here for? Good luck. Him and a couple others are completely useless to this forum.

Sell the kronos and stfu.

based on their remarks, kron and a few others show no respect for Korg

Yet they expect Korg to personally address their gripes on this forum.
And they persist with their sense of entitlement.

Sounds like cognitive dissonance to me.

GregC · Post by **GregC** » Wed Oct 26, 2011 3:44 pm

GregC wrote:
PinkFloydDudi wrote:
michelkeijzers wrote:+1 to the previous post (didn't quote for space costs).

The last thing we want is a division in forum users of people pro and against Korg. Let's hope Korg addresses the problem fast.
I agree...and if you are against Korg you should be banned from the forums as you will provide nothing of value to a forum FOR korg products.

It is sad to see that people aren't buying the Kronos because a fraction of a percent of total Kronos out there are broken. Sad and pathetic on the people that do nothing but constantly complain.

Someone go find a post by kron that says no negative things about the product this forum is here for? Good luck. Him and a couple others are completely useless to this forum.

Sell the kronos and stfu.
based on their remarks, kron and a few others( non Kronos owners) show no respect for Korg.

Yet they expect Korg to personally address their gripes on this forum.
And they persist with their sense of entitlement.

Sounds like cognitive dissonance to me.

michelkeijzers · Post by **michelkeijzers** » Wed Oct 26, 2011 3:52 pm

GregC wrote:
Korgstream wrote:
GregC wrote: Conspiracy theory #374

Its just bla-bla from you. Again and again.

But the FACTS are:Kronos with problems still pops up at this forum. Again and again.

PS.
Thanks again for your care about Korg and about all of us.
And please dont drink so much wine!
And you are not a Kronos owner.

you must have a lot of spare time to read about keyboard defects.

Maybe he should become a Korg repair man if he thinks there are so many problems with Korgs.

PinkFloydDudi · Post by **PinkFloydDudi** » Wed Oct 26, 2011 4:00 pm

michelkeijzers wrote:
GregC wrote:
Korgstream wrote: Its just bla-bla from you. Again and again.

But the FACTS are:Kronos with problems still pops up at this forum. Again and again.

PS.
Thanks again for your care about Korg and about all of us.
And please dont drink so much wine!
And you are not a Kronos owner.

you must have a lot of spare time to read about keyboard defects.

Maybe he should become a Korg repair man if he thinks there are so many problems with Korgs.

According to him, it should be a quick and easy road to being a millionaire!

+1 to you and GregC's comments.

GregC · Post by **GregC** » Wed Oct 26, 2011 4:08 pm

michelkeijzers wrote:
GregC wrote:
Korgstream wrote: Its just bla-bla from you. Again and again.

But the FACTS are:Kronos with problems still pops up at this forum. Again and again.

PS.
Thanks again for your care about Korg and about all of us.
And please dont drink so much wine!
And you are not a Kronos owner.

you must have a lot of spare time to read about keyboard defects.

Maybe he should become a Korg repair man if he thinks there are so many problems with Korgs.

or an Internet Doctor

madbeatzyo111 · Post by **madbeatzyo111** » Wed Oct 26, 2011 6:30 pm

PinkFloydDudi wrote:
Someone go find a post by kron that says no negative things about the product this forum is here for? Good luck. Him and a couple others are completely useless to this forum.

Kron did buy both the K88 and after he returned it, the K73. He obviously wanted the Kronos to work for him and tried harder than most others would have. Then after going through the proper channels, he gets zero response from Korg about whether the issue can be fixed under warranty, forcing him to return to the dealer for a refund. And you expect him to sing praises???

PinkFloydDudi wrote:
...stfu.

There are behaviors that are much worse than being "completely useless" to the forum.

Ojustaboo · Post by **Ojustaboo** » Wed Oct 26, 2011 7:01 pm

madbeatzyo111 wrote:
PinkFloydDudi wrote:
Someone go find a post by kron that says no negative things about the product this forum is here for? Good luck. Him and a couple others are completely useless to this forum.
Kron did buy both the K88 and after he returned it, the K73. He obviously wanted the Kronos to work for him and tried harder than most others would have. Then after going through the proper channels, he gets zero response from Korg about whether the issue can be fixed under warranty, forcing him to return to the dealer for a refund. And you expect him to sing praises???

PinkFloydDudi wrote:
...stfu.
There are behaviors that are much worse than being "completely useless" to the forum.

Agree totally, if I was a new member and came onto this thread after experiencing problems and read some of the comments, I would think this is not a friendly place to come and discuss my Korg problems.

Edited, deleted by me (ojustaboo) as was rude and unhelpfull

Only when I see Korg acknowledged one way or another that there is a fault, or it is simply within the expected failure rate and there's no real problem will I consider parting with my money.

I would add that while I know with any electronic goods there is a certain percentage of failures within the first few weeks of use, these are electronic components failing, not mechanical failures.

The Kronos hasn't been made in say the number of the average production run of a Samsung TV etc and for the amount that have been produced, to simply check for the problem at the QC stage should be very easy to have done.

As the people doing the quality checks probably weren't aware of that problem hence weren't looking out for it, I can understand why it was missed. But since its been brought to Korgs attention, it cant be that hard to implement a test of all new Kronos's before they leave the factory.

And that being the case, again I would expect Korg to release a statement apologising for the failure of a very small number of keybeds and to say they've located a problem in their Quality Checking department and have now addressed the problem (even just a quick note from one of the korg reps ion this thread)

Again it's the silence that adds to the doubt. If they are passing the quality tests, are they getting damaged during shipment? If so what about one that's used for gigging for 6 months, will the problem suddenly appear???

best

Joe

kron · Post by **kron** » Wed Oct 26, 2011 11:37 pm

PinkFloydDudi wrote: Someone go find a post by kron that says no negative things about the product this forum is here for? Good luck. Him and a couple others are completely useless to this forum.

I usually won't argue with idiots.

PinkFloydDudi, do your homework first! Read these previous posts from me - this is when I had got K61:

http://www.korgforums.com/forum/phpBB2/ ... c&start=15
"Kronos build quality is absolutely superb. There is nothing in it that makes me feel it is not good. Don't fool yourself and try and compare that with Oasys, but even otherwise it is as good as other similarly priced workstations."

http://www.korgforums.com/forum/phpBB2/ ... d72638e31b
"My advice - Get a Kronos + KARO libraries + Real Guitars (or similar Guitar library) samples makes it a beast which blows away everything else out there"

My advise, there are other ways to show presence on the forum.

I have every right both to praise and criticise as appropriate and it is me who will decide that.

Now, if you have realised that you are making a fool of yourself, please mind your own business and stay away from me!