Bug using help in 1.3 (Update Message for 1.3.1)
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- danatkorg
- Product Manager, Korg R&D
- Posts: 4205
- Joined: Fri Jan 21, 2005 7:28 am
- Location: California, USA
- Contact:
Sorry, I missed your previous reply. I'm very sorry that this hasn't been handled for you. Did Korg USA recommend that you use the factory CDs which came with the OASYS to re-install your software? That would be my recommendation in this case (and those who follow my posts here will know that I almost never make this recommendation).
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
-
- Posts: 5
- Joined: Tue Jul 23, 2013 8:53 pm
Thank you
Hi, Dan, I hadn't tried that. Now the only issue is locating those CDs. We've moved since I purchased my Oasys. Yikes. Any other way to get them?
- danatkorg
- Product Manager, Korg R&D
- Posts: 4205
- Joined: Fri Jan 21, 2005 7:28 am
- Location: California, USA
- Contact:
Re: Thank you
Korg USA should be happy to set up a download for you; they a note about this on the OASYS support page under Operating System:danieliversen wrote:Hi, Dan, I hadn't tried that. Now the only issue is locating those CDs. We've moved since I purchased my Oasys. Yikes. Any other way to get them?
Operating System Version 1.3.1 Four-CD Set
Operating System Version 1.3.1
This four-CD set can be used to reauthorize and update an OASYS from Version 1.0 (or higher) to Version 1.3.1. To download the CD images, please submit a request using the form at http://www.korg.com/contactus.aspx.
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
-
- Posts: 5
- Joined: Tue Jul 23, 2013 8:53 pm
Thank you
Dan, is the is the same as the ISO of the reauthorization disk on the korguser site?