I sold mat KLCDE to someone, but they can't open it. They told me the following error: "Hi , it wont let me use the software as it keeps asking for a software device !! Can you help please?"
Does anyone have any advice? Thank you.
Issue with KLC Digital edition
Moderators: Sharp, X-Trade, Pepperpotty, karmathanever
Re: Issue with KLC Digital edition
It's best to contact Korg Support in your country directly for help.
Not sure what version is being referred to here, but for the latest version (Korg Collection 5), the user needs to set up a Korg ID for downloading and registering products. This may also be true for earlier versions. It will be necessary for you to unregister your copy of the KLC Digital Edition.
https://id.korg.com/users/sign_up
There is also Korg Software Pass software that needs to be installed. The software is normally downloaded using a link in an email from Korg, after software purchase. Since this is a transfer of ownership, Korg Support should be able to help with this.
.
Not sure what version is being referred to here, but for the latest version (Korg Collection 5), the user needs to set up a Korg ID for downloading and registering products. This may also be true for earlier versions. It will be necessary for you to unregister your copy of the KLC Digital Edition.
https://id.korg.com/users/sign_up
There is also Korg Software Pass software that needs to be installed. The software is normally downloaded using a link in an email from Korg, after software purchase. Since this is a transfer of ownership, Korg Support should be able to help with this.
.
Re: Issue with KLC Digital edition
Thank you very much, that will give me something to get my teeth into.
Re: Issue with KLC Digital edition
BTW the box of this software says 'Korg Legacy Collection Digital Edition' which featured the M1, The Wavestation v.1.5 and the MDE-X v.1.2 effects on CD, in a nice Korg-branded CD wallet.