A Tip/Warning or whatever the **** you may wanna call it!

amit · Post by **amit** » Mon Dec 05, 2016 7:02 pm

While you are working with Kronos file system never ever create a directory named "temp" or "TEMP'.

I had created or copied one with some samples for import some time back only to Find it's consequences today.

If you do, you'd be spending a seriously considerable amount of time figuring out what went wrong and why Kronos won't record audio tracks, no matter what you do.

Took me almost 4 hours to figure it out. Just sharing..

Mike Conway · Post by **Mike Conway** » Mon Dec 05, 2016 10:09 pm

Thanks for that tip!

bobmusic · Post by **bobmusic** » Tue Dec 06, 2016 8:42 am

Thanks for sharing, amit!

DungBeatle · Post by **DungBeatle** » Tue Dec 06, 2016 10:28 am

Looks like a serious bug. Does Korg monitor this forum for such feedback? Or are users supposed to formally report bugs in like this?

arne v · Post by **arne v** » Tue Dec 06, 2016 1:24 pm

Hi
its always a good idea not to make folders that has the same name as a system folder and/or place them on the same drive

tip: im using a second ssd to avoid this with specific folder names like /samples/, /backup/bu_061216 etc.
Hope you and your Kronos is OK

ando727 · Post by **ando727** » Tue Dec 06, 2016 2:04 pm

DungBeatle wrote:Looks like a serious bug. Does Korg monitor this forum for such feedback? Or are users supposed to formally report bugs in like this?

Pretty sure they don't monitor the forum too much - if they did, there'd be a piano roll editor in the damn sequencer by now!

amit · Post by **amit** » Tue Dec 06, 2016 2:21 pm

arne v wrote:Hi
its always a good idea not to make folders that has the same name as a system folder and/or place them on the same drive
tip: im using a second ssd to avoid this with specific folder names like /samples/, /backup/bu_061216 etc.
Hope you and your Kronos is OK

Don't depend on that, my folder too was on second ssd.

It's more of An oversight on Korgs part. They should have either reserved certain system wide keywords or put in a warning or thrown an error.

I think Kronos has the problem writing when it is not the owner of that folder.
So instead of throwing an error it's just continues without writing to filesystem.

I was lucky that I know how sequencers work behind the scenes, otherwise would never have been able to figure this out, and would have deemed Kronos to be broken/malfunctioning to no avail.

SanderXpander · Post by **SanderXpander** » Tue Dec 06, 2016 3:54 pm

ando727 wrote:
DungBeatle wrote:Looks like a serious bug. Does Korg monitor this forum for such feedback? Or are users supposed to formally report bugs in like this?
Pretty sure they don't monitor the forum too much - if they did, there'd be a piano roll editor in the damn sequencer by now!

Monitoring this forum doesn't mean that they'll implement every feature people want. Dan from Korg R&D is here fairly regularly actually, and there have been updates and fixes clearly based on this forum's feedback.

ando727 · Post by **ando727** » Tue Dec 06, 2016 4:15 pm

SanderXpander wrote:
ando727 wrote:
DungBeatle wrote:Looks like a serious bug. Does Korg monitor this forum for such feedback? Or are users supposed to formally report bugs in like this?
Pretty sure they don't monitor the forum too much - if they did, there'd be a piano roll editor in the damn sequencer by now!
Monitoring this forum doesn't mean that they'll implement every feature people want. Dan from Korg R&D is here fairly regularly actually, and there have been updates and fixes clearly based on this forum's feedback.

It's an inexcusable omission on a top-line workstation. There have been hundreds of posts to that effect. Dan needs to look harder if he thinks this is only a small one that can be ignored. I bought my Kronos expecting it to be there - given other Korg products had it. Even the lower spec'd Krome has it. It's an industry standard editor - every DAW uses it. It's my primary way of inputting parts in a large scale composition.

The least Korg could do is come on here and tell us why they can't or won't put it on the Kronos. Dan?

SanderXpander · Post by **SanderXpander** » Tue Dec 06, 2016 5:28 pm

You may (or may not) have noticed that I didn't say anything about how I feel about a piano editor or its lack of one on the Kronos. I merely pointed out that it's quite clear Korg does monitor this forum even if they don't implement all features people request. FWIW, the Krome shares its heritage with the M3, while the Kronos comes from the Oasys line. Somewhere down the line, years ago, those two OS development paths got separated. Probably when they had to modify Oasys OS to work on Linux, though that's conjecture om my part. This all just to show that it is probably not trivial to write a piano roll editor from scratch for the Kronos.

Updates we've gotten that can be traced back directly to forum discussions include:
More user banks for programs
User sample streaming
An improved leslie effect
More room for comments in the set list screen
The stomp boxes from EP1 available in the IFX
Sympathetic string resonance added to SGX pianos

That's just what I can think of right now.

ando727 · Post by **ando727** » Tue Dec 06, 2016 5:57 pm

SanderXpander wrote:You may (or may not) have noticed that I didn't say anything about how I feel about a piano editor or its lack of one on the Kronos. I merely pointed out that it's quite clear Korg does monitor this forum even if they don't implement all features people request. FWIW, the Krome shares its heritage with the M3, while the Kronos comes from the Oasys line. Somewhere down the line, years ago, those two OS development paths got separated. Probably when they had to modify Oasys OS to work on Linux, though that's conjecture om my part. This all just to show that it is probably not trivial to write a piano roll editor from scratch for the Kronos.

Updates we've gotten that can be traced back directly to forum discussions include:
More user banks for programs
User sample streaming
An improved leslie effect
More room for comments in the set list screen
The stomp boxes from EP1 available in the IFX
Sympathetic string resonance added to SGX pianos

That's just what I can think of right now.

I don't hold you responsible for any shortcomings on the Kronos, Sander. My comment was really just a throwaway line about a gripe I have. The fact that you have opened up the discussion a little gave me the room to say that I think Korg doesn't have a particularly visible presence here. In all the time I've been here, nobody from Korg has bothered to speak for themselves and say whether a piano roll is "trivial" or not. It's just total radio silence regarding something that I think has been pleaded for much more dramatically than string resonance, for example. I'd just appreciate a bit of transparency on this matter so I can either stop hoping, or just shut up and wait. The mere fact that you say they do occasionally listen means I may as well keep griping about this. What I won't get is any feedback - it'll either appear in an update at some point or it won't. But if people don't gripe about it, it definitely won't!

But I have no beef with you, Sander.

spaceman3 · Post by **spaceman3** » Tue Dec 06, 2016 8:19 pm

Thanks amit.
This is good information.

SanderXpander · Post by **SanderXpander** » Tue Dec 06, 2016 9:36 pm

I hear you, Ando. While I would probably not use a piano roll editor on the Kronos (because I use my DAWs for that) the lack of direct and open communication with the user base is something that has troubled Korg for a while.

But it's worth noting that as far as I'm aware, Dan is here on his free time. Korg USA has kindly offered to host these forums when Sharp's ISP complained about the traffic but the forum isn't officially associated with Korg otherwise. That's part of the problem really. If you want to make sure Korg hears you it's always better to mail them directly.

ando727 · Post by **ando727** » Tue Dec 06, 2016 11:56 pm

SanderXpander wrote:I hear you, Ando. While I would probably not use a piano roll editor on the Kronos (because I use my DAWs for that) the lack of direct and open communication with the user base is something that has troubled Korg for a while.

But it's worth noting that as far as I'm aware, Dan is here on his free time. Korg USA has kindly offered to host these forums when Sharp's ISP complained about the traffic but the forum isn't officially associated with Korg otherwise. That's part of the problem really. If you want to make sure Korg hears you it's always better to mail them directly.

That's the funny thing, Sander. In my country (Australia) I can't even find an email address to contact them on. Kong uses a distributor here and they don't do any product support. I couldn't find an international email address for product support either. The only addresses I ever found were strictly for product distribution. So if you actually know of a good way to contact them, I'd be very grateful to know.

arne v · Post by **arne v** » Wed Dec 07, 2016 9:17 am

amit wrote: Don't depend on that, my folder too was on second ssd.

oh...thats useful info..didnt know that so thanx for this useful info