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I removed the protective film and that unlocked the pad. It must have been touching the yellow bezel in the corner ever so slightly.

Thank you all so much for your help in solving this problem.

Now it's on to making a racket

The Kaos Pro is new out of the box. I did put the protective film on the screen, but have not touched it with anything but my finger tips. I'm starting to think this might just be a defective unit, but that is so rare with synth products that I was hoping there was a reset proceedure. Thanks for ...

Yes I have turned the KP off and on many times and disconnected the power as well. No change.

Thanks for your concern.

My KAOSSILATOR Pro has 2 pad lights in the the lower right corner stuck on and the sound of each patch is stuck on is well. Does anyone know how to reset or initialize the KP to release these. I tried all the Utilities and reloaded all patches without sucess. Thanks in advance.