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Kronos Slider Caps
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Dream77



Joined: 27 Feb 2015
Posts: 9
PostPosted: Fri Feb 27, 2015 7:59 pm    Post subject: Kronos Slider Caps Reply with quote
Hi everyone.. New member, these forums are packed with some great information.

I bought a Kronos X88 and it's missing 3 slider caps, they are the slider caps on the left side of the main panel, there are 10 of them total.

Called Korg parts dealers and also GC where I bought it and have had no luck getting a replacement. Everyone says they are discontinued.

Does anyone have any ideas where I can get them?

Thanks
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McHale
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Joined: 10 Feb 2009
Posts: 2487
Location: B.F.E.
PostPosted: Fri Feb 27, 2015 8:36 pm    Post subject: Re: Kronos Slider Caps Reply with quote
Dream77 wrote:
Hi everyone.. New member, these forums are packed with some great information.

I bought a Kronos X88 and it's missing 3 slider caps, they are the slider caps on the left side of the main panel, there are 10 of them total.

Called Korg parts dealers and also GC where I bought it and have had no luck getting a replacement. Everyone says they are discontinued.

Does anyone have any ideas where I can get them?

Thanks


If you recently bought it and it came that way, take it back and buy another. You shouldn't have to deal with that.

BUT

Those sliders should be EASILY available. If this was a used purchase or you lost them, you should be able to get them from Parts Is Parts. if not, slider caps are pretty easy to come by. And since they are cheap, you can replace them all so they match.

-Mc
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Current Korg Gear: KRONOS 88 (4GB), M50-73 (PS mod), RADIAS-73, Electribe MX, Triton Pro (MOSS, SCSI, CF, 64MB RAM), SQ-64, DVP-1, MEX-8000, MR-1, KAOSSilator, nanoKey, nanoKontrol, 3x nanoPad 2, 3x DS1H, 7x PS1, FC7 (yes Korg, NOT Yamaha).
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danatkorg
Product Manager, Korg R&D


Joined: 21 Jan 2005
Posts: 4204
Location: California, USA
PostPosted: Fri Feb 27, 2015 8:47 pm    Post subject: Re: Kronos Slider Caps Reply with quote
Dream77 wrote:
Hi everyone.. New member, these forums are packed with some great information.

I bought a Kronos X88 and it's missing 3 slider caps, they are the slider caps on the left side of the main panel, there are 10 of them total.

Called Korg parts dealers and also GC where I bought it and have had no luck getting a replacement. Everyone says they are discontinued.

Does anyone have any ideas where I can get them?

Thanks


Since the KRONOS 2 uses the same ones, it seems pretty unlikely that they are discontinued.
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Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
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danatkorg
Product Manager, Korg R&D


Joined: 21 Jan 2005
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PostPosted: Fri Feb 27, 2015 8:48 pm    Post subject: Re: Kronos Slider Caps Reply with quote
Dream77 wrote:
Called Korg parts dealers


Who, specifically?
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Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
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jeebustrain
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Joined: 24 Jan 2011
Posts: 1284
Location: In a Roger Dean painting
PostPosted: Fri Feb 27, 2015 8:53 pm    Post subject: Reply with quote
I didn't like the look of mine, so I replaced them with the little gray sliders from my old Behringer mixer. As long as you match up the hole on the bottom, it should be easy to find workable replacements on eBay.
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Trinity2112
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Joined: 20 Feb 2002
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PostPosted: Fri Feb 27, 2015 10:34 pm    Post subject: Re: Kronos Slider Caps Reply with quote
danatkorg wrote:


Since the KRONOS 2 uses the same ones, it seems pretty unlikely that they are discontinued.


Correct. Korg has simply changed the part number due to the new model. The number for the Kronos and Kronos X was 500620049736 (slide pot). I'm sure the replacement number will surface shortly as the new models are now arriving at the stores.
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Dream77



Joined: 27 Feb 2015
Posts: 9
PostPosted: Sat Feb 28, 2015 2:11 am    Post subject: Re: Kronos Slider Caps Reply with quote
danatkorg wrote:
Dream77 wrote:
Called Korg parts dealers


Who, specifically?


Thanks Dan, I tried Parts is Parts, Syntaur, Guitar Center and no luck. I can't believe I can't get three of these somewhere. I was told they are discontinued. They also said they have no parts list for the new Kronos2 so there is no way to get them.

I appreciate any help.

Thanks for all the replies.
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djcactus
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Joined: 03 Dec 2011
Posts: 375
PostPosted: Sat Feb 28, 2015 7:19 am    Post subject: Reply with quote
not a Kronos slider but are these compatible?

https://store.djtechtools.com/products/chroma-caps-knobs-and-faders

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danatkorg
Product Manager, Korg R&D


Joined: 21 Jan 2005
Posts: 4204
Location: California, USA
PostPosted: Sat Feb 28, 2015 8:01 pm    Post subject: Re: Kronos Slider Caps Reply with quote
Dream77 wrote:
danatkorg wrote:
Dream77 wrote:
Called Korg parts dealers


Who, specifically?


Thanks Dan, I tried Parts is Parts, Syntaur, Guitar Center and no luck. I can't believe I can't get three of these somewhere. I was told they are discontinued. They also said they have no parts list for the new Kronos2 so there is no way to get them.

I appreciate any help.

Thanks for all the replies.


If you're in the US, try calling Korg USA directly.
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Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
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Dream77



Joined: 27 Feb 2015
Posts: 9
PostPosted: Sun Mar 01, 2015 12:49 am    Post subject: Re: Kronos Slider Caps Reply with quote
danatkorg wrote:
Dream77 wrote:
danatkorg wrote:
Dream77 wrote:
Called Korg parts dealers


Who, specifically?


Thanks Dan, I tried Parts is Parts, Syntaur, Guitar Center and no luck. I can't believe I can't get three of these somewhere. I was told they are discontinued. They also said they have no parts list for the new Kronos2 so there is no way to get them.

I appreciate any help.

Thanks for all the replies.


If you're in the US, try calling Korg USA directly.


Thanks Dan. I am in the US and will try this week. Thanks for all your help.
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Dream77



Joined: 27 Feb 2015
Posts: 9
PostPosted: Tue Mar 03, 2015 7:00 pm    Post subject: Reply with quote
Contacted Korg. They are checking with Korg Service about the Slider Caps.
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MusicLive
Full Member


Joined: 19 Feb 2010
Posts: 175
Location: Norfolk. England. UK
PostPosted: Wed Mar 04, 2015 2:54 am    Post subject: Slider Caps Reply with quote
Try looking here if the link is allowed?

http://www.ebay.co.uk/sch/i.html?_from=R40&_trksid=p2050601.m570.l1311.R1.TR3.TRC2.A0.H0.Xslider+knobs.TRS0&_nkw=slider+knobs&ghostText=&_sacat=0

Regards,

MC
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Dream77



Joined: 27 Feb 2015
Posts: 9
PostPosted: Wed Mar 04, 2015 3:17 am    Post subject: Reply with quote
Great. Thanks!
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jeebustrain
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Joined: 24 Jan 2011
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PostPosted: Wed Mar 04, 2015 10:58 pm    Post subject: Reply with quote
djcactus wrote:
not a Kronos slider but are these compatible?

https://store.djtechtools.com/products/chroma-caps-knobs-and-faders


I had a conversation with one of their reps today and it looks like they SHOULD fit. I went ahead and ordered a set of replacement knobs and sliders for my Kronos. They have glow-in-the-dark ones which are perfect for what I need onstage.

I'll report back if they fit or not. The rep said they have a full money back guarantee if they don't fit.
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::: Korg Kronos 88 ::: Alesis Fusion 8HD ::: Kurzweil PC361 ::: Roland V-Synth ::: DSI Prophet 12 ::: DSI OB-6 ::: Korg Prophecy ::: Moog Micromoog ::: Yamaha CP-30 ::: Alesis Andromeda ::: Moog Sub37 ::: Sequential Prophet 600 ::: Korg MS2000BR ::: GSI Burn :::

My Music
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The J-Man



Joined: 24 Feb 2015
Posts: 25
Location: Baltimore, MD USA
PostPosted: Wed Mar 04, 2015 11:29 pm    Post subject: Reply with quote
^ This is awesome.

Thanks for letting us know how it goes. I think replacing the knobs and sliders with colored ones would be awesome.

Could you also let us know which part numbers to order? I've looked on their site and they have a few different sized knobs, and I'd hate to order the wrong ones.

Thanks again!
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