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Lou
Platinum Member
Joined: 06 Sep 2002
Posts: 1305
Location: DE. USA
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 Posted: Sun Oct 23, 2011 7:45 pm Post subject: Korg Website refuses to recognize me? |
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I have registered many keyboards and now Kronos a few months ago. I'm trying to purchase sounds from the library with no success.
I've already registered twice and it's keeps asking me to register after successfully registering. Any body have a clue?
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Lou |
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runningman67
Platinum Member
Joined: 06 Aug 2011
Posts: 1663
Location: Manchester UK
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| Posted: Sun Oct 23, 2011 8:01 pm Post subject: Re: Korg Website refuses to recognize me? |
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| Lou wrote: | I have registered many keyboards and now Kronos a few months ago. I'm trying to purchase sounds from the library with no success.
I've already registered twice and it's keeps asking me to register after successfully registering. Any body have a clue? |
http://www.korgforums.com/forum/phpBB2/viewtopic.php?t=66170
Your not on your own.
Same problem here.
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https://m.youtube.com/user/1967runningman |
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padking
Full Member
Joined: 20 Sep 2009
Posts: 178
Location: Laval,quebec
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| Posted: Sun Oct 23, 2011 8:40 pm Post subject: |
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Had the same problem finally got it,
here is my friday night post :
OK so I finally downloaded the KRS-04
library
I had to fill all the cases (adress 2), did not
use a capital letter for the store where I
bought the K61 and did not use the é
in Québec for state (Quebec)
Don't know which one of those did the trick
but it did.
They said they had fix the problem (friday
night) does not seem like it
Padking |
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Lou
Platinum Member
Joined: 06 Sep 2002
Posts: 1305
Location: DE. USA
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| Posted: Mon Oct 24, 2011 2:20 am Post subject: |
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Thanks, I've tried 5 times now and going nowhere..
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Lou |
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danatkorg
Product Manager, Korg R&D
Joined: 21 Jan 2005
Posts: 4204
Location: California, USA
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| Posted: Mon Oct 24, 2011 3:03 am Post subject: |
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| padking wrote: | Had the same problem finally got it,
here is my friday night post :
OK so I finally downloaded the KRS-04
library
I had to fill all the cases (adress 2), did not
use a capital letter for the store where I
bought the K61 and did not use the é
in Québec for state (Quebec)
Don't know which one of those did the trick
but it did.
They said they had fix the problem (friday
night) does not seem like it
Padking |
They've apparently implemented various fixes for different nationalities/card types etc. I believe that your case was fixed, for example, which is why it then worked for you!
I'm sorry for the inconvenience; thanks for your patience while we work out this new system.
Best regards,
Dan
_________________
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com |
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