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Updating panel scan system, problem

 
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Anders Sundbo



Joined: 18 Oct 2011
Posts: 2
PostPosted: Tue Oct 18, 2011 4:50 pm    Post subject: Updating panel scan system, problem Reply with quote
Hi!

I've got an quite annoying problem with my Kronos. When I start it up, it says "Updating panel scan system," and later it says "Completed," but nothing happens. Does not even start to load. I've tried to restart it several times, but it comes up every time. Haven't seen anything in the manuals.
Help?
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Dniss
Platinum Member


Joined: 31 May 2007
Posts: 1279
Location: Pale blue dot
PostPosted: Tue Oct 18, 2011 5:37 pm    Post subject: Reply with quote
Do you have a thumb stick plugged in? Just a thought.
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Anders Sundbo



Joined: 18 Oct 2011
Posts: 2
PostPosted: Tue Oct 18, 2011 5:40 pm    Post subject: Reply with quote
Nope, the only thing plugged in at the moment is the power supply.
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danatkorg
Product Manager, Korg R&D


Joined: 21 Jan 2005
Posts: 4204
Location: California, USA
PostPosted: Tue Oct 18, 2011 9:10 pm    Post subject: Reply with quote
This indicates a hardware problem. Please contact your national Korg distributor for service (see the link in my signature). I'm sorry for the inconvenience. If you let me know what country you're in, I'll give the distributor a heads-up.

- Dan
_________________
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
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