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runningman67 Platinum Member
Joined: 06 Aug 2011 Posts: 1663 Location: Manchester UK
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Posted: Wed Oct 05, 2011 8:51 pm Post subject: Poll Result |
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How was it for you?
Kronos is in full working condition. 69% [ 52 ]
Kronos has glitches I can deal with and wait till OS1.5 17% [ 13 ]
Kronos is faulty, I will get a replacement. 5% [ 4 ]
Kronos is faulty and I want a refund 8% [ 6 ]
Total Votes : 75
Over 90% of the voters are staying with the Kronos, one way or another.
Maybe we can all make the Forum, over 90% about helping each other, progress, learn, problem solve on a musical and technical level, as it is one of our keyboards of choice in which we have invested heavily in time and finance.
Thanks for taking part. _________________ https://m.youtube.com/user/1967runningman |
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DennyC Platinum Member
Joined: 13 Dec 2008 Posts: 938 Location: Tucson, Az
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Posted: Wed Oct 05, 2011 9:39 pm Post subject: |
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I really like your polls; they are both interesting and relevant. _________________ Kronos 2 61, Wavestation A/D, Yamaha Genos and others. |
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michelkeijzers Approved Merchant
Joined: 08 Feb 2007 Posts: 9113 Location: Netherlands
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Posted: Wed Oct 05, 2011 10:40 pm Post subject: |
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Yes very informative. However, I don't think 10% have problems. People with problems tend to fill this poll earlier than people without problems. So my assumption is the problem Kronos users are way less than 10%. _________________
Developer of the free PCG file managing application for most Korg workstations: PCG Tools, see https://www.kronoshaven.com/pcgtools/ |
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RKfan Senior Member
Joined: 15 Feb 2011 Posts: 402 Location: Cambridge, England
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Posted: Thu Oct 06, 2011 8:47 am Post subject: |
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Good poll,
MichelK is right that people with faulty machines will be more motivated to vote, but even 5% of complaints is still a bit of a worry. Things like build quality are more of a concern than things that are fixable with an OS change.
Hopefully some of the more mechanical things (bits falling off, keybed and touchscreen issues (only seen 2 complaints about that)) can be sorted out pretty soon. If not then a 4 year warranty would be good (mind you if you buy from Digital Village in the UK you get that anyway). |
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michelkeijzers Approved Merchant
Joined: 08 Feb 2007 Posts: 9113 Location: Netherlands
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Posted: Thu Oct 06, 2011 11:04 am Post subject: |
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RKfan wrote: | Good poll,
MichelK is right that people with faulty machines will be more motivated to vote, but even 5% of complaints is still a bit of a worry. Things like build quality are more of a concern than things that are fixable with an OS change.
Hopefully some of the more mechanical things (bits falling off, keybed and touchscreen issues (only seen 2 complaints about that)) can be sorted out pretty soon. If not then a 4 year warranty would be good (mind you if you buy from Digital Village in the UK you get that anyway). |
Maybe 5% is not the most important. Only 5/6 people have written to have problems and as can be seen in the serial number thread, there are thousands of Kroni in the field. So it is probably not 5%, but 0,5% or less. However, for those 5 people still a fix should be made. I don't have numbers for other/older models (of Korg or competition), but I guess this is quite normal. _________________
Developer of the free PCG file managing application for most Korg workstations: PCG Tools, see https://www.kronoshaven.com/pcgtools/ |
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runningman67 Platinum Member
Joined: 06 Aug 2011 Posts: 1663 Location: Manchester UK
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