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Poll Result

 
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runningman67
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Joined: 06 Aug 2011
Posts: 1663
Location: Manchester UK

PostPosted: Wed Oct 05, 2011 8:51 pm    Post subject: Poll Result Reply with quote

How was it for you?

Kronos is in full working condition. 69% [ 52 ]

Kronos has glitches I can deal with and wait till OS1.5 17% [ 13 ]

Kronos is faulty, I will get a replacement. 5% [ 4 ]

Kronos is faulty and I want a refund 8% [ 6 ]

Total Votes : 75

Over 90% of the voters are staying with the Kronos, one way or another.
Maybe we can all make the Forum, over 90% about helping each other, progress, learn, problem solve on a musical and technical level, as it is one of our keyboards of choice in which we have invested heavily in time and finance.

Thanks for taking part.
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DennyC
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Joined: 13 Dec 2008
Posts: 938
Location: Tucson, Az

PostPosted: Wed Oct 05, 2011 9:39 pm    Post subject: Reply with quote

I really like your polls; they are both interesting and relevant. Smile
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michelkeijzers
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PostPosted: Wed Oct 05, 2011 10:40 pm    Post subject: Reply with quote

Yes very informative. However, I don't think 10% have problems. People with problems tend to fill this poll earlier than people without problems. So my assumption is the problem Kronos users are way less than 10%.
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RKfan
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Joined: 15 Feb 2011
Posts: 402
Location: Cambridge, England

PostPosted: Thu Oct 06, 2011 8:47 am    Post subject: Reply with quote

Good poll,

MichelK is right that people with faulty machines will be more motivated to vote, but even 5% of complaints is still a bit of a worry. Things like build quality are more of a concern than things that are fixable with an OS change.

Hopefully some of the more mechanical things (bits falling off, keybed and touchscreen issues (only seen 2 complaints about that)) can be sorted out pretty soon. If not then a 4 year warranty would be good (mind you if you buy from Digital Village in the UK you get that anyway).
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michelkeijzers
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PostPosted: Thu Oct 06, 2011 11:04 am    Post subject: Reply with quote

RKfan wrote:
Good poll,

MichelK is right that people with faulty machines will be more motivated to vote, but even 5% of complaints is still a bit of a worry. Things like build quality are more of a concern than things that are fixable with an OS change.

Hopefully some of the more mechanical things (bits falling off, keybed and touchscreen issues (only seen 2 complaints about that)) can be sorted out pretty soon. If not then a 4 year warranty would be good (mind you if you buy from Digital Village in the UK you get that anyway).


Maybe 5% is not the most important. Only 5/6 people have written to have problems and as can be seen in the serial number thread, there are thousands of Kroni in the field. So it is probably not 5%, but 0,5% or less. However, for those 5 people still a fix should be made. I don't have numbers for other/older models (of Korg or competition), but I guess this is quite normal.
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runningman67
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PostPosted: Thu Oct 06, 2011 11:28 am    Post subject: Reply with quote

I agree Michel .

Your comments are very measured.

Regards
Lester
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