Korg Forums

jahrome · Posted: Sat Jun 25, 2011 4:20 am Post subject:

1. The data wheel problem is blown out of proportion in part due to those bashing the Kronos owner(s) that are reporting the problem.

2. Reporting that there are issues with the data wheel are not attacks; these are facts. There are at least 9 members in the forum that has this problem. Korg has recognized the data wheel problem. When I receive a new data wheel, only then has it been addressed.

3. Kronos’ data wheel is not the same as the M3 or Triton. Both of these older Korg workstations used a better component and/or design. *If Korg used the same style component and/or design as their previous workstations, it would not translate into $500 added cost at retail. (*My opinion).
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Tool box: Kronos 61, Fantom FA06, ASR-10, MPCX, MPC Live, and MPC 4000.

synthguy · Platinum Member Joined: 05 Jan 2005 Posts: 661

StephenKay · Posted: Sat Jun 25, 2011 5:12 am Post subject:

jahrome · Posted: Sat Jun 25, 2011 5:22 am Post subject:

EXer · Posted: Sat Jun 25, 2011 6:40 am Post subject:

dangerousdave · Posted: Sat Jun 25, 2011 7:08 am Post subject:

jahrome · Posted: Sat Jun 25, 2011 12:16 pm Post subject:

drchris · Posted: Sat Jun 25, 2011 2:17 pm Post subject:

Jahrome,

When you first got your Kronos, you were posting some really interesting things about what you were learning about it and doing with it. Unfortunately the whole conversation has become all about the data wheel. (I'm not identifying fault, just noting that this is one of the main things I read about on the board these days.)

Those of us who are still waiting on our Kronos boards would love to hear more about what you're doing with your Kronos and other things that you've learned about it! Any cool new stuff happening? (That may deserve a new thread...) We'd love to hear more!

Chris

ScoobyDoo555 · Posted: Sat Jun 25, 2011 3:42 pm Post subject:

I'm very respectfully "chiming in" here, as I have no wish to pick fights with anybody.
However it does have to be said that from an outsider's view (I'm still waiting for my Kronos in the UK) -

1. Jahrome has bought 2 Kronos - both have a data-wheel issues. As have other Kronos purchasers
2. He/they logged complaints with Korg.
3. Korg HAVE acknowledged that there is an issue and it's being sorted.
4. Korg haven't exactly been swift with the communication aspect of this (coming from a UK user, that's being subtle!) however, in their defence, they HAD to have time to get to the root of the issue.
After all, the reports could have been from stupid idiots breaking their new keyboards. *Disclaimer: I'm not calling Jahrome or other sufferers "idiots", but there's a "fraternity" out there that would take advantage of the situation. Korg have obviously investigated the manufacturing issue and are taking steps to rectify it.
5. At the same time (if not beforehand), Rich F notifies the Korg forums that the issue is being dealt with. Without putting words in his mouth, he wouldn't have had the authority to tell "us" if Korg hadn't given him the say so.
6. Taking into account the state of Japan right now, it WILL take time to sort this issue - anyone who thinks that Korg will just dive into the parts bin with a file and sellotape is being VERY naive and UNJUSTIFIABLY impatient.

This is a plea to all those who do have data-wheel issues:-

FFS give it a rest - we ALL know you have an issue, but Korg are sorting it. It will take time, but it's being sorted. They have said so.
If you don't like the response, return your keyboard and get a replacement, or buy something else.
In the meantime, enjoy the keyboard and appreciate it for all it is and does. AND tell us about the good things!! Laughing

You're already in an enviable position that a great many worldwide users would give something valuable to be in.

Dan

*edited to add the "tell us about the good things" - thought it would be obvious, but just in case Wink

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Yamaha SY77 & KX88, SSL Nucleus, Korg Kronos 61, Wavestation A/D, Access Virus B, Roland XP30, DeepMind12D, System 1m, V-Synth XT, Focusrite Red16Line, Unitor 8, Akai S3000 XL, Alesis Quadraverb+, Focal Shape Twins, Full fat iMac, Logic Pro X, ProTools 2021, loadsa plugins.

synthguy · Platinum Member Joined: 05 Jan 2005 Posts: 661

For sure. I WISH I had data wheel issues! Razz

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