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rudolfck
Junior Member
Joined: 29 Dec 2006
Posts: 81
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 Posted: Mon Oct 01, 2007 6:59 pm Post subject: Installation problems too |
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Hi, I did make an ISO copy to a CD, went global, update system,
get message 'installation unsuccesful'. At least the Oasys is still working,
no freeze but I will wait till this is sorted out.
One thing: my CD drive refused to open, had to use a pin.
Otherwise I can see all the files (boot, lilo etc.)
Anybody have a suggestion??
Rudolf
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rudolf
Oasys 88 VS2480 MPC4000 Rhodes88 Hohner
Clavinet, etc. |
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danatkorg
Product Manager, Korg R&D
Joined: 21 Jan 2005
Posts: 4204
Location: California, USA
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| Posted: Mon Oct 01, 2007 7:05 pm Post subject: Re: Installation problems too |
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| rudolfck wrote: | Hi, I did make an ISO copy to a CD, went global, update system,
get message 'installation unsuccesful'. At least the Oasys is still working,
no freeze but I will wait till this is sorted out.
One thing: my CD drive refused to open, had to use a pin.
Otherwise I can see all the files (boot, lilo etc.)
Anybody have a suggestion??
Rudolf |
I'm sorry that you've encountered difficulties.
I'd suggest burning another disk, and verifying the ISO image after doing so.
Please let me know if this works.
- Dan
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Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com |
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rudolfck
Junior Member
Joined: 29 Dec 2006
Posts: 81
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| Posted: Mon Oct 01, 2007 7:13 pm Post subject: it gets worse |
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I tried two iso disks, and was dumb to boot from the CD as is another
possibility, now I get error code 2, unable to update and the machine
now will not boot up anymore, gets stuck in the black screen with
boot from CD (no CD in the bay).
WHat to do, what to do... How annoying.
Rudolf
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rudolf
Oasys 88 VS2480 MPC4000 Rhodes88 Hohner
Clavinet, etc. |
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curvebender
Platinum Member
Joined: 26 Jun 2007
Posts: 784
Location: Sweden
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| Posted: Mon Oct 01, 2007 7:20 pm Post subject: |
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Got this when updating from CD:
Error: failed to update the OASYS kernel
Update fails
What do I do now?..
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Paul: Don't be nervous.
John: I'M NOT NERVOUS!!! |
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Brandon Daniel
QA Specialist, Korg R&D
Joined: 20 Jan 2005
Posts: 103
Location: San Jose, CA
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| Posted: Mon Oct 01, 2007 7:20 pm Post subject: |
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Also, what version was your OASYS running prior to the attempted update?
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Brandon Daniel
QA Specialist, Korg R&D
Joined: 20 Jan 2005
Posts: 103
Location: San Jose, CA
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| Posted: Mon Oct 01, 2007 7:21 pm Post subject: |
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| curvebender wrote: | Got this when updating from CD:
Error: failed to update the OASYS kernel
Update fails
What do I do now?.. |
Do you have a USB storage device plugged in to your OASYS? If so, you should try the updater again without any USB storage devices attached.
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curvebender
Platinum Member
Joined: 26 Jun 2007
Posts: 784
Location: Sweden
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| Posted: Mon Oct 01, 2007 7:24 pm Post subject: |
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I had the latest OS before attempting 1.3.
No USB attached.
Now I restarted, and it must be re-authorized!!!
What do I do?..
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John: I'M NOT NERVOUS!!! |
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rudolfck
Junior Member
Joined: 29 Dec 2006
Posts: 81
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| Posted: Mon Oct 01, 2007 7:28 pm Post subject: |
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I had 1.2.3, the latest I guess, I am now restoring to 1.1.0 with the
4 disks I got from Korg, will try to upgrade to 1.2.3 and let you know
what happens
rudolf
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rudolf
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Clavinet, etc. |
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curvebender
Platinum Member
Joined: 26 Jun 2007
Posts: 784
Location: Sweden
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| Posted: Mon Oct 01, 2007 7:29 pm Post subject: |
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I have no idea what to do now. Should I shut down the Oasys?
It just sits there with the white text on blue screen: "This Oasys must be re-authorized before it can be used."
I'm getting nervous for real now..
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Brandon Daniel
QA Specialist, Korg R&D
Joined: 20 Jan 2005
Posts: 103
Location: San Jose, CA
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| Posted: Mon Oct 01, 2007 7:31 pm Post subject: |
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| curvebender wrote: | I had the latest OS before attempting 1.3.
No USB attached.
Now I restarted, and it must be re-authorized!!!
What do I do?.. |
Try booting with the update CD in the drive and running the update again, do you see the same error?
Did you verify your update CD's data using your CD burning software after burning it?
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Brandon Daniel
QA Specialist, Korg R&D
Joined: 20 Jan 2005
Posts: 103
Location: San Jose, CA
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| Posted: Mon Oct 01, 2007 7:32 pm Post subject: |
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| rudolfck wrote: | I had 1.2.3, the latest I guess, I am now restoring to 1.1.0 with the
4 disks I got from Korg, will try to upgrade to 1.2.3 and let you know
what happens
rudolf |
Going back to a previous version of OASYS without doing a full format will only result in a re-authorization message that will not go away... if you don't have any data on your OASYS that is not backed-up, then feel free to go this route, otherwise, I suggest you hold on for a bit while we try to figure out what it is that people are seeing.
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rudolfck
Junior Member
Joined: 29 Dec 2006
Posts: 81
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| Posted: Mon Oct 01, 2007 7:35 pm Post subject: |
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A full format of what, the hard drive? The thing is hanging, so nothing
can be accessed from within the Oasys.
Rudolf
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rudolf
Oasys 88 VS2480 MPC4000 Rhodes88 Hohner
Clavinet, etc. |
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Brandon Daniel
QA Specialist, Korg R&D
Joined: 20 Jan 2005
Posts: 103
Location: San Jose, CA
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| Posted: Mon Oct 01, 2007 7:36 pm Post subject: |
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For anyone having installation issues, please see Dan's post in this thread posted at Mon Oct 01, 2007 11:24 am.
It is very important that you not start installing older versions or reformat unless you're sure you don't have important, un-recoverable data on the OASYS.
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Brandon Daniel
QA Specialist, Korg R&D
Joined: 20 Jan 2005
Posts: 103
Location: San Jose, CA
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| Posted: Mon Oct 01, 2007 7:37 pm Post subject: |
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| rudolfck wrote: | A full format of what, the hard drive? The thing is hanging, so nothing
can be accessed from within the Oasys.
Rudolf |
Yes, I understand that. When you got your installation error, was it the same "unable to update kernel" error that others are reporting, or another error?
Have you followed Dan's advice and tried to re-burn the CD image and verify the data?
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rudolfck
Junior Member
Joined: 29 Dec 2006
Posts: 81
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| Posted: Mon Oct 01, 2007 7:40 pm Post subject: |
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I burned two ISO images. None worked. The message was
through global/system update: unsuccesful. At that point I could
still turn it off and on, and things were as before.
Booting however was disastrous from the CD. Error code 2 and
a dead Oasys.
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rudolf
Oasys 88 VS2480 MPC4000 Rhodes88 Hohner
Clavinet, etc. |
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