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New Korg Modwave Always Firmware Updates on Start

 
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Bobroberts2000



Joined: 01 Apr 2022
Posts: 4

PostPosted: Fri Apr 01, 2022 3:43 pm    Post subject: New Korg Modwave Always Firmware Updates on Start Reply with quote

I just received my new Korg Modwave and right out of the box it updated firmware on power to 1.0.3. Each time I power off and on (using the power button on back) the machine updates the firmware again. I managed to get the firmware updated to 1.1.0, but now it updates to 1.1.0 every time I power cycle. I have tried leaving the unit unplugged overnight and this didn't solve the problem.

Does anybody have any suggestions? Thank you so much in advance for any help! Smile
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danatkorg
Product Manager, Korg R&D


Joined: 21 Jan 2005
Posts: 4205
Location: California, USA

PostPosted: Sun Apr 03, 2022 5:26 am    Post subject: Re: New Korg Modwave Always Firmware Updates on Start Reply with quote

Bobroberts2000 wrote:
I just received my new Korg Modwave and right out of the box it updated firmware on power to 1.0.3. Each time I power off and on (using the power button on back) the machine updates the firmware again. I managed to get the firmware updated to 1.1.0, but now it updates to 1.1.0 every time I power cycle. I have tried leaving the unit unplugged overnight and this didn't solve the problem.

Does anybody have any suggestions? Thank you so much in advance for any help! Smile


I'm sorry you're having difficulties. Can you describe exactly what you see on startup?
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Bobroberts2000



Joined: 01 Apr 2022
Posts: 4

PostPosted: Sun Apr 03, 2022 10:32 pm    Post subject: Reply with quote

Thank you so much for responding! Very Happy

This is the timeline of events:

0:00 Power On
0:01 Screen: "Korg Modwave Wavetable Synthesizer"
0:14 Screen: "Updating firmware Do not turn off power!"
Buttons 1-2: Begin to alternate blinking
Buttons 15-16: Alternate Blinking Twice and stop
0:22 Screen: Blank
Buttons 1-2: Stop blinking
Buttons 15-16: Begin to alternate blinking
0:36 Screen: "Updating firmware Do not turn off power!"
Buttons 1-2: Begin to alternate blinking
Buttons 15-16: Continue alternate blinking
0:40 Buttons 1-2: Continue alternate blinking
Buttons 5-8: Light blue
Buttons 9: Light pink
Buttons 15: Lights solid
Buttons 16: Stops blinking
0:42 Buttons 1-2: Continue alternate blinking
Buttons 5-8: Light blue
Buttons 9: Turn blue
Buttons 10: Light pink
Buttons 15: Lights solid
0:43 Buttons 1-2: Continue alternate blinking
Buttons 5-13: Light blue
Buttons 15-16: Begin to alternate blinking
0:44 Screen: "Korg Modwave Wavetable Synthesizer"
Buttons 5-13: Light blue
All other buttons off
0:46-0:55 Screen: "Loading Sound Data" with progress bar
Buttons: Each button lights from left to right one at a time like the progress bar.
0:56 Screen: "Auto Power-Off is enabled. The system will shut down after being idle for 4 hours. Change this setting in the Utility Preference page.


This happens on every start up right out of the box. I tried many times thinking I had just not let something finish or needed to unplug the power after I shutdown gracefully (power button). At this point it was showing the firmware as 1.0.3. I then used the update utility to update to firmware 1.1.0 thinking it just needed a successful firmware update via the app. Now it does this exact sequence every time, but when I look at the firmware version it shows 1.1.0.

Any help or advisement would be greatly appreciated! I ordered this off of Amazon, so if required I can return the unit, but if there is something simple I could do to avoid the issue it would be appreciated! Smile
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Bobroberts2000



Joined: 01 Apr 2022
Posts: 4

PostPosted: Thu Apr 07, 2022 4:22 am    Post subject: Reply with quote

Follow up on this. Probably ready to throw in the towel and return the unit. Unfortunately no response besides the auto email from Korg support so I did more research. Found something about "Restore Boot Partition" and wanted to try it, but when I go into USB boot mode the PC acknowledges the device, but I get a device called "BCM2710 Boot" that can't find its driver. Weirdly the internet just flat out doesn't explain how to fix this. If anybody has ran into this with a solution it would be greatly appreciated! Smile
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Bobroberts2000



Joined: 01 Apr 2022
Posts: 4

PostPosted: Fri Apr 08, 2022 3:00 am    Post subject: Reply with quote

Final post. After stumbling onto needing to add raspberry pi drivers to resolve the above I got the synth to connect and did a boot partition recovery. This did not solve the problem. Still in firmware loop. Also discovered that I can't import wavetables even if I wanted to live with the issue. Back the unit goes.

This was frustrating. I spent 20+ hours on this, mostly researching. Not a great experience.
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