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About to finally give up on Korg Legacy authorization

 
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Ksynth
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Joined: 01 Jun 2009
Posts: 1225
Location: Northern California, USA

PostPosted: Thu Mar 25, 2021 2:58 pm    Post subject: About to finally give up on Korg Legacy authorization Reply with quote

After upgrading to Live 11 I tried to load several apps from the KLC

It comes up with a screen to reauthorize (each app one by one).

What a colossal stuff up.

I proceed to KorgID and it asks for the Locking Code which is supposed to appear when you load the app. It does not.

Then you are stuck.

This process ought to be discarded as an insult to clients.

An absolutely shocking process.
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GregC
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Joined: 15 May 2002
Posts: 9451
Location: Discovery Bay (San Francisco Bay Area)

PostPosted: Thu Mar 25, 2021 4:19 pm    Post subject: Reply with quote

some days I spend hours fighting with technology that flat out does not work.

Yet, these co's have no problem processing my credit card. Nope, no tech problem there.

Thats my rant as I try to file my taxes using a so called service.
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Ksynth
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Posts: 1225
Location: Northern California, USA

PostPosted: Thu Mar 25, 2021 5:10 pm    Post subject: Reply with quote

Roland Cloud is much the same. They change their process every now and then it seems.

I have a year's sub but gave up chasing their logins etc
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GregC
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Location: Discovery Bay (San Francisco Bay Area)

PostPosted: Thu Mar 25, 2021 5:26 pm    Post subject: Reply with quote

I like that rental concept

Back in the days of covered wagons, it was normal for co's to ' over deliver and under promise '.
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BasariStudios
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Joined: 29 May 2005
Posts: 6510
Location: NYC, USA

PostPosted: Mon Mar 29, 2021 4:30 pm    Post subject: Reply with quote

Did that over 10 years ago and moved on...LOL
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SeedyLee
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Joined: 13 Sep 2006
Posts: 1370
Location: Perth, Australia

PostPosted: Mon Apr 12, 2021 10:40 am    Post subject: Reply with quote

Software licensing, authorisation and anti-piracy measures are the big reason I went hardware a long time ago.

The other part being latency and the constant update and upgrade cycle.

Shame because there’s some awesome software around.
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