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Lost Volume in Some Voices

 
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OldtimerBill



Joined: 16 Feb 2021
Posts: 9

PostPosted: Tue Feb 16, 2021 3:19 am    Post subject: Lost Volume in Some Voices Reply with quote

I bought a Korg EK50 about a month ago and everything has been fine until tonight. When I turned on the keyboard just now I couldn't hear that it was making any sound either through the headphones or the speakers. As I investigated further I found a couple of things:

Most of the voices (including all of the piano voices) are just barely audible even with the volume turned up all the way.

Other voices (including many of the organs) seem to be at normal volume.

Has anyone encountered this before and is there anything I can try to fix it?

Thanks.
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Mitzie
Full Member


Joined: 02 Oct 2018
Posts: 109

PostPosted: Tue Feb 16, 2021 8:54 am    Post subject: Reply with quote

Have you checked the piano voice volume? Press Upper1,2 or 3 nd rotate the dial to increase the volume
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OldtimerBill



Joined: 16 Feb 2021
Posts: 9

PostPosted: Tue Feb 16, 2021 4:48 pm    Post subject: Reply with quote

Hi Mitzie ... thanks for the reply.

Yes, I checked the volume levels. Most of them are dialed up to maximum volume but I can still just barely hear any sound. What makes me think an electronic component has gone out is that some of the voices seem ok.

I have sent a message to Korg support and I am waiting to hear what they think.
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alphonsoaadmi



Joined: 03 May 2021
Posts: 3

PostPosted: Thu May 06, 2021 1:19 pm    Post subject: Reply with quote

Did you check the setting that controls the touch sensitivity of the keyboard? Maybe you have accidentally set it to a lower value of Fixed, or to "Hard" maybe.

If so, changing it to either "Soft" or to the higher end of Fixed should fix the issue for you.
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nhenry



Joined: 15 Jun 2020
Posts: 11

PostPosted: Fri May 07, 2021 10:26 am    Post subject: Lost Volume in Some Voices Reply with quote

Backup your setlist and do a factory reset.
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