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Poll Do you want OS enhancements for Kronos ? +Communication
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OS Enhancements for Kronos
yes
94%
 94%  [ 82 ]
no
5%
 5%  [ 5 ]
Total Votes : 87

Author Message
GregC
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Joined: 15 May 2002
Posts: 9451
Location: Discovery Bay (San Francisco Bay Area)

PostPosted: Sun Jul 12, 2020 3:54 pm    Post subject: Reply with quote

I have the USPS Priority mail cost to Tokyo covered.

This is FYI:


Select a Delivery Option Expected Delivery Day

Normal Delivery Time 6 - 10 business days to many major markets

$35.35 $35.35

Priority Mail International® Padded Flat Rate Envelope

USPS-Produced Envelope: 12-1/2" x 9-1/2"
Maximum weight 4 pounds.

Sending the letter here to the Kato's:

https://www.korg.com/jp/corporate/englishinfo/

Head Office
4015-2, Yanokuchi, Inagi-shi, Tokyo, 206-0812, Japan
Tel: 042-379-5771 / Fax: 042-379-5773
Sales Branches/Japan Tokyo, Osaka, Nagoya, Fukuoka

Prior to sending, I will post the draft letter here in 1-2 days for your review, comment.

Keeping it simple, short/sweet.
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jerrythek
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PostPosted: Sun Jul 12, 2020 8:42 pm    Post subject: Reply with quote

Hi Greg:

I wish you luck with this, there are certainly things I would like to see, including more memory locations. But, the last recorded estimate of # of Kronos sold (last updated in 2019) was over 44k. Do you really think that a sampling of 59 people is going to affect anything? I think it's always good for Korg to hear from, and to look for input from their customers. But I don't see such a small sampling of the owners doing anything to move the needle. If I were you, I would wait and work harder to gather a significant number of responses before sending off your missive.

Best regards,

Jerry

P.S. And please, don't ask me to help you sway their opinion.
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GregC
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PostPosted: Sun Jul 12, 2020 8:52 pm    Post subject: Reply with quote

Thanks , Jerry

I will take quality over quantity.

I disagree with your opinion that the expression of 59 serious Kronos owners is ' not enough ".

I think their interest is totally valid and important. and their expression should be heard now.

The poll captures serious KRONOS owners in most territories, countries, all over the world.

And statistical sampling has always taken a small slice of a 'population ' verses a huge numerical slice.

and if Korg Inc of Japan, ignores the concerns of a thoughtful global ownership group, thats on them, not us.
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jerrythek
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PostPosted: Sun Jul 12, 2020 10:33 pm    Post subject: Reply with quote

Best of luck!
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GregC
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PostPosted: Sun Jul 12, 2020 11:26 pm    Post subject: Reply with quote

jerrythek wrote:
Best of luck!


did you vote ?
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GregC
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PostPosted: Mon Jul 13, 2020 12:09 am    Post subject: Reply with quote

Here is a draft:

July 13, 2020

President Seiki Kato
Director Makoto Kato

Gentlemen 殿方

Good day. I hope my letter finds you well.

I am speaking for a group of Kronos owners, located in
various countries and territories around the world.

We request your support of the Kronos keyboard, an instrument
that gives us countless hours of enjoyment.

We notice the last OS revision dates to March 2019.
The last enhancement [3.1] is from 2017.

Further OS support will benefit existing Kronos
owners and future Kronos owners.

We are confident Kronos has great potential. Here is a
brief list that would greatly enhance Kronos ownership:

-additional program banks that will support 3rd party samples
-improved polyphony would eliminate dropped notes and clicking noise
-additional wave sequence slots and sounds

Furthermore, we have an ongoing and growing list of suggested
enhancements http://www.korgforums.com/forum/phpBB2/viewtopic.php?t=122482

Some of us are willing to purchase enhancements for Kronos.
We believe this is an opportunity for your organization.
I believe this effort illustrates the enthusiasm we have for Kronos.

Ideally we would like to see the next OS revision very soon.

A reply clarifying your timelines for Kronos OS/enhancements , short term, and long term
would benefit owners today and future owners.

Thank you for your time and considering our request. I can also be reached
by phone in the US, Pacific time.

Sincerely, 心から

GregC
Discovery Bay, CA
510-
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Last edited by GregC on Mon Jul 13, 2020 12:14 am; edited 1 time in total
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GregC
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PostPosted: Mon Jul 13, 2020 12:13 am    Post subject: Reply with quote

Please make your comments by Monday am, Pacific.

I have surgery scheduled which will restrict outside tasks, trips, etc.

Thus the letter should go out close of business Monday, USPS Priority
mail to Tokyo.

Thanks
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Lightbringer
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Joined: 07 Jan 2018
Posts: 356
Location: USA

PostPosted: Mon Jul 13, 2020 12:23 am    Post subject: Reply with quote

No real comment other than to say I think the letter looks great. And thanks GregC for championing this!
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GregC
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PostPosted: Mon Jul 13, 2020 12:24 am    Post subject: Reply with quote

Lightbringer wrote:
No real comment other than to say I think the letter looks great. And thanks GregC for championing this!


thank you, brother. You had excellent suggestions and I worked in a few of your ideas.
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nursers



Joined: 13 Jul 2020
Posts: 3

PostPosted: Mon Jul 13, 2020 1:11 am    Post subject: Reply with quote

I've voted etc so hope that helps Smile
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GregC
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Joined: 15 May 2002
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Location: Discovery Bay (San Francisco Bay Area)

PostPosted: Mon Jul 13, 2020 1:13 am    Post subject: Reply with quote

nursers wrote:
I've voted etc so hope that helps Smile


And its your 1st post !

what took you so long ?
[ j/k ]. Wink

glad you made an effort.
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GregC
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Joined: 15 May 2002
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Location: Discovery Bay (San Francisco Bay Area)

PostPosted: Mon Jul 13, 2020 1:15 am    Post subject: Reply with quote

Here is a draft:

July 13, 2020

President Seiki Kato
Director Makoto Kato

Gentlemen 殿方

Good day. I hope my letter finds you well.

I am speaking for a group of Kronos owners, located in
various countries and territories around the world.

We request your support of the Kronos keyboard, an instrument
that gives us countless hours of enjoyment.

We notice the last OS revision dates to March 2019.
The last enhancement [3.1] is from 2017.

Further OS support will benefit existing Kronos
owners and future Kronos owners.

We are confident Kronos has great potential. Here is a
brief list that would greatly enhance Kronos ownership:

-additional program banks that will support 3rd party samples
-improved polyphony would eliminate dropped notes and clicking noise
-additional wave sequence slots and sounds

Furthermore, we have an ongoing and growing list of suggested
enhancements http://www.korgforums.com/forum/phpBB2/viewtopic.php?t=122482

Some of us are willing to purchase enhancements for Kronos.
We believe this is an opportunity for your organization.
I believe this effort illustrates the enthusiasm we have for Kronos.

Ideally we would like to see the next OS revision very soon.

A reply clarifying your timelines for Kronos OS/enhancements , short term, and long term
would benefit owners today and future owners.

Thank you for your time and considering our request. I can also be reached
by phone in the US, Pacific time.

Sincerely, 心から

GregC
Discovery Bay, CA
510-
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Liviou2004
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PostPosted: Mon Jul 13, 2020 9:45 am    Post subject: Reply with quote

Very good letter, Greg. I guess no one would have done a better one.
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Niven8
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Joined: 12 Mar 2015
Posts: 74

PostPosted: Mon Jul 13, 2020 10:03 am    Post subject: Reply with quote

Hi,
Yes I agree.
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kronoSphere
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Joined: 04 Jan 2012
Posts: 696

PostPosted: Mon Jul 13, 2020 1:21 pm    Post subject: Reply with quote

GregC,
Bravo You've made an excellent job for us. All my hopes for this letter.
Even if each of us here have particular asking and demands, and sometimes
even if each of us does not agree abourt one thing or another, I believe that we are all agree that your/our letter is an important and a very valuable step
☀️
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