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Korg Forums A forum for Korg product users and musicians around the world. Moderated Independently. Owned by Irish Acts Recording Studio & hosted by KORG USA
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musiccankill Platinum Member
Joined: 30 May 2010 Posts: 884 Location: Greece
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Posted: Tue Oct 16, 2018 1:28 pm Post subject: |
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karmathanever wrote: | Fine - definitely not arguing with your views, feelings and opinions.
Your "explanations" are fine but not facts as such as you are saying "..I believe..." and "...should..." and "...if...." which is all cool and respected.
All my points are related to empathy for phelene who deserves to be treated like an honest customer - that's all.
It's a shame when you hear about these things... there is a massive rip-off in the world of software these days in many areas of business - that will always be the case sadly but it's getting better as people are more knowledgeable and becoming more aware.
I hope for nothing more than phelene being treated as an honest customer who is not asking for a "supported" version just merely a replacement of his "paid-for and licenced" version for his replaced PC - maybe at worst, with a small and fair administration fee.
...fingers crossed they do the right thing here....
Cheers
Pete |
Totally agree with how you said it now!!
But what i wrote about the license agreements we accept by any means , is a fact and not my opinion.Everything else as i wrote and you stated too is clearly my opinion!!
Wish for the best too! _________________ ~~~The best keyboard for any player is the one that fits his/her needs!~~~
Korg keyboards owned now: PA5X 61 ,PA300, Triton extreme 61, Korg 707, Trinity plus |
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Asena Approved Merchant
Joined: 03 Mar 2004 Posts: 2574 Location: Sweden/Malmoe
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Posted: Wed Nov 28, 2018 5:54 am Post subject: |
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WTF is going on, Is there communication problems here,
If you burn you,r cars engine,when you full upp it with Diesel , TOYOTA gives you a new Car ? YES!
Korg PA Manager team (We) Always help customers, There is a Chat window on the www.korgpamanager.com do you know it?
And if someone trys to give you a hand, like Musiccankill WOW. _________________ www.globalsound.se
KORG PA 5-X/YAMAHA GENOS 2/YAMAHA A 5000
LIONSTRACK X 76 & GROOVE XR
MEDELI AKX-10
MacbookproM2-Ssd/Logic/Neuman/Kali Audio8/Komplette14SDD/ Apollo Twin/PIONEER XDJ RX 2
LOTS OF SAMPLE SOUNDS!
KorgPaManager V 5 |
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karmathanever Platinum Member
Joined: 12 Jan 2004 Posts: 10417
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Posted: Wed Nov 28, 2018 8:13 am Post subject: |
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Asena wrote: | Korg PA Manager team (We) Always help customers |
Hi Asena
1. From your above quote, I am guessing you are part of PAMANAGER team
2. Respectfully, you have missed the point of phelene's request which is re-access to software for which he has a valid purchased licence
3. So, respectfully, your "vehicle" analogy does not make sense in this case
I am not part of this issue other than commenting on what is said above.
If all is factual, then I hope PAMANAGER team (you) do the decent thing and support him.
Cheers
Pete _________________ PA4X-76, Karma, WaveDrum GE, Fantom 8 EX
------------------------------------------------------------------
## Please stay safe ##
...and play lots of music
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Keymn Senior Member
Joined: 07 Sep 2015 Posts: 373
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Posted: Tue May 26, 2020 4:09 pm Post subject: Replaced computer had paManager |
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I purchased paManager v1 several years ago. A couple years ago I replaced my computer. They were able to transfer it to my new pc, just sent the code as asked, without a cost. Is this something new, charging for a new license?
If you replace computer? |
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Aripearlmusic Approved Merchant
Joined: 04 Jun 2018 Posts: 368 Location: BROOKLYN NY
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Posted: Sun May 31, 2020 3:47 pm Post subject: |
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there is a limit of how many times you can get a replacement license (2 or 3 times i believe). i reached my license replacement limit 2 months ago so the next one will cost me. thankfully i dont plan on buying a new PC or OS disk any time in the near future. _________________ Ari Pearl Music
Sound Developer for the 5x and 4x at https://performersheaven.com/en/shop-en/by-author-en/ari-en |
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Keymn Senior Member
Joined: 07 Sep 2015 Posts: 373
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Posted: Sun May 31, 2020 4:03 pm Post subject: |
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I have contacted support for several issues. They were quick to respond, always. Looking forward to version 4. A great tool! |
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