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Nautilus glitch

 
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Dukether



Joined: 21 Aug 2022
Posts: 1
Location: Norwich, UK

PostPosted: Sun Aug 21, 2022 11:38 am    Post subject: Nautilus glitch Reply with quote

I've got an occasional glitch. Very annoying. Happens maybe once or twice an hour. And happens on any sound with any length of sustain.

Basically, I play a note or chord and the sound cuts out after a second. It repeats the problem 3 or 4 times, each time I hit the note/chord and then the problem goes away.

I've uploaded the the 1.2 program but the problem persists.

The keyboard is 13 months old!

Anyone else had this issue? More importantly anyone fixed it!
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nitecrawler
Platinum Member


Joined: 22 Mar 2007
Posts: 970
Location: from a mile high to the the AZ desert

PostPosted: Sun Aug 21, 2022 5:24 pm    Post subject: Reply with quote

Yes, it has been noted and experienced by others. No resolution to the glitch has been accomplished or even acknowledged yet by Korg to my knowledge. Maybe in a future OS upgrade. Wink
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Montage M7, Pa5x76, Nautilus, PA3Xle, Oasys 76, Mini-Moog, EMU Audity 2000, Motion Sound KBR 3D amp, Presonus and Reaper DAW W/Tannoy Reveal 501A powered monitors
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yoshi88
Full Member


Joined: 27 Apr 2007
Posts: 133

PostPosted: Fri Aug 26, 2022 8:20 pm    Post subject: Re: Nautilus glitch Reply with quote

Dukether wrote:
I've got an occasional glitch. Very annoying. Happens maybe once or twice an hour. And happens on any sound with any length of sustain.

Basically, I play a note or chord and the sound cuts out after a second. It repeats the problem 3 or 4 times, each time I hit the note/chord and then the problem goes away.

I've uploaded the the 1.2 program but the problem persists.

The keyboard is 13 months old!

Anyone else had this issue? More importantly anyone fixed it!


I have not serviced a 61 or 73 note Nautilus keybed. Only the RH3 88 note.

Could it be an issue processing the scanned note information which is sent from between the contact pcb's a beneath the shorter 61 &73 key bed and the motherboard?
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Ramonb91



Joined: 02 Sep 2022
Posts: 1

PostPosted: Fri Sep 02, 2022 7:50 am    Post subject: Reply with quote

I have the same problem, I am in France and several users have this problem too. Has anyone had an official response from KORG regarding this problem?
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Jovers



Joined: 01 Jun 2022
Posts: 5

PostPosted: Mon Sep 05, 2022 7:10 am    Post subject: Reply with quote

Ramonb91 wrote:
I have the same problem, I am in France and several users have this problem too. Has anyone had an official response from KORG regarding this problem?


I live in The Netherlands and I have exactly the same problem. I am looking forward to a new update too.
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ecofox



Joined: 24 Aug 2017
Posts: 8

PostPosted: Mon Sep 12, 2022 5:04 am    Post subject: Reply with quote

I have the same problem with Nautilus 61 keys. Do you have some upgrade from Korg ?
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okkopekka



Joined: 14 Oct 2015
Posts: 32

PostPosted: Sat Sep 17, 2022 1:58 pm    Post subject: Reply with quote

Same issue
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ecofox



Joined: 24 Aug 2017
Posts: 8

PostPosted: Thu Oct 06, 2022 4:41 am    Post subject: Reply with quote

I have upgraded the SSD from the original 60Gb with a Transcend 128 Go TS128GMSA230S (clone + partition extention) 2 weeks ago and for the time being I don't have any more sound cut issues and seems that screen lags have been reduced.
Also when I open the nautilus I check all wiring/connectors but I don't found any issues.

I will inform the forum if the sound cuts or screen lags will come back.
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ecofox



Joined: 24 Aug 2017
Posts: 8

PostPosted: Sat Oct 08, 2022 9:11 am    Post subject: Reply with quote

For information

To do the SSD upgrade I have follow the french youtube video "Nautilus Clone disque dur" ( I think you could translate the video and documentation in english) :

https://www.youtube.com/watch?v=JKtZqYk84sE
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