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Reauthorization issue with new korg website

 
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deminda
Junior Member


Joined: 17 Jun 2016
Posts: 82
Location: Perth, Australia

PostPosted: Sun Jan 16, 2022 4:58 am    Post subject: Reauthorization issue with new korg website Reply with quote

I have a kronos 2 LS and I did a format and install. I obtained the re-auhtorization file from the new Korg shop and loaded to the Kronos. But the Kronos was keep asking to re-authorize. My public ID was the same. after many attempts I had to search up for the old wed site which is still there luckily. Just to check I downloaded the re-authorize file from there and it worked straight away. As this is a rare occurrence to format the Kronos may be no one has encountered this. Any ideas
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BlackForest
Full Member


Joined: 11 Aug 2020
Posts: 209
Location: German, Black Forest

PostPosted: Tue Jan 18, 2022 5:40 am    Post subject: Reply with quote

Noone replying, so I'll give it a try. Am not sure how to solve your issue, however I am in contact with the German Korg support as not all my purchased libraries were transferred to the new ID (mostly my Italian Grand). They say the problem might be with Korg Japan.
So it's not solved yet but we're in contact.
Maybe that applies to your issue as well?
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Kronos 2-88 & X73, Kurzweil MicroPiano, Spitfire Albion V Tundra, BBCO Core, Nylon Guitar Ilya Efimov, Xtant Audio Uilleann Pipes - in use

Korg DS-8, Roland D-10, M1Rex, Wavestation, Korg SP-280, JV2080, Wavestate, Kronos LS - all RIP
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