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deminda Junior Member
Joined: 17 Jun 2016 Posts: 82 Location: Perth, Australia
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Posted: Sun Jan 16, 2022 4:58 am Post subject: Reauthorization issue with new korg website |
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I have a kronos 2 LS and I did a format and install. I obtained the re-auhtorization file from the new Korg shop and loaded to the Kronos. But the Kronos was keep asking to re-authorize. My public ID was the same. after many attempts I had to search up for the old wed site which is still there luckily. Just to check I downloaded the re-authorize file from there and it worked straight away. As this is a rare occurrence to format the Kronos may be no one has encountered this. Any ideas |
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BlackForest Full Member
Joined: 11 Aug 2020 Posts: 209 Location: German, Black Forest
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Posted: Tue Jan 18, 2022 5:40 am Post subject: |
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Noone replying, so I'll give it a try. Am not sure how to solve your issue, however I am in contact with the German Korg support as not all my purchased libraries were transferred to the new ID (mostly my Italian Grand). They say the problem might be with Korg Japan.
So it's not solved yet but we're in contact.
Maybe that applies to your issue as well? _________________ Kronos 2-88 & X73, Kurzweil MicroPiano, Spitfire Albion V Tundra, BBCO Core, Nylon Guitar Ilya Efimov, Xtant Audio Uilleann Pipes - in use
Korg DS-8, Roland D-10, M1Rex, Wavestation, Korg SP-280, JV2080, Wavestate, Kronos LS - all RIP |
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