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URGENT : KORG PA700 - HDMI - FACTORY RESET FILES - UPD

 
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mj77



Joined: 31 Dec 2015
Posts: 2
Location: Israel

PostPosted: Mon Aug 16, 2021 6:20 am    Post subject: URGENT : KORG PA700 - HDMI - FACTORY RESET FILES - UPD Reply with quote

Hello !
I have a KORG PA700 - with HDMI , and need the factory reset files with UPD file extension , from version 1.4 and above.

The Ironic situation : I asked KORG-USA support for these files ,and they told me to get them from my local dealer , and my local dealer sends me to the lab , I call the lab and they say they are so BUSY !
and i have to wait , with a malfunctioned 1500-2000$ arranger , that i could have a try fixing it myself as used with previous models for many many years .

NOTE : These files are our natural right to obtain without such a hassle, especially during the COVID19 epidemic , if someone could have these files to try to resolve some problems without the need to send the Keyboard to the lab and waste time and money, accompanied with health risk , for such a thing that used to be avilable on KORG's website.

I see no reason for priventing us from downloading the Factory Reset files , that we used to for many many years.

If someone has tried to do some stupid things with these files , that doen't mean to punish the rest of the users , especially musically busy ones like me , we just want to be able to fix our problems and to cut unnecessary wasted time and keep on making music.

If KORG starts to make things harder, there are already many alternatives here and there that will get stronger within 2-3 years.
Life is changeing , also the game is changing , it's so stupid to go against the flow !

Please get back on the track , you know what i'm talking about , it's useless , if you want to protect the software , then go a head and create a better encryption . It's making our life more harder this way, and less fun to have a PA-Arranger than before, especially old ones like me.

Take into consideration , for some issues that could have a last try before seding to the lab : 1. COVID19 , 2.Distant regions , 3.Unjustified high cost for thing that could be solved at home , 4.Quarantine ,5.Busy labs ...etc

Nowdays software engineering is changing with the use of mobile devices , everything is available at reach.

Once we used to solve many issues that may take two - three weeks to solve via the lab (wasted waiting time for such simple solution)

I hope that this will make a positive change.

Thanks
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Nemik
Approved Merchant
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Joined: 27 Jan 2014
Posts: 1723
Location: Hilton Head Island, SC

PostPosted: Mon Aug 16, 2021 8:30 am    Post subject: Re: URGENT : KORG PA700 - HDMI - FACTORY RESET FILES - UPD Reply with quote

mj77 wrote:
Hello !
I have a KORG PA700 - with HDMI , and need the factory reset files with UPD file extension , from version 1.4 and above.

If you need Factory Restore, you can go on your Korg to Media/Utility and there you find Factory Restore.
If you need OS to your Korg, which including Factory Restore. go to this link and download free:
https://www.korg.com/us/support/download/software/0/756/4515/
this file: Pa700_Operating_System_v150.zip has 4 files inside:
1. Pa700 New Features v1.5.0 (English).pdf
2. Pa700_Operating_System_v150.pkg
3. Pa700_Operating_System_v150.upd
4. Pa-Series - Loading the OS (EFGISCJ).pdf

Long story short.... is all what you need.
BTW on Korg website is always everything to support current (latest) version of all products.
here is all for your Pa700:
https://www.korg.com/us/support/download/product/0/756/

Hope you find there all you need it. Wink
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Korg Kronos2-61, Korg Pa600, Novation UltraNova, Akai Professional MPK49, Akai Professional MPK225 , Alesis QX-49, APC25 Keys, Launchpad MK2, Korg nanoPad2
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siebenhirter
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Joined: 13 Oct 2011
Posts: 1825

PostPosted: Mon Aug 16, 2021 9:25 am    Post subject: Re: URGENT : KORG PA700 - HDMI - FACTORY RESET FILES - UPD Reply with quote

mj77 wrote:
.. need the factory reset files with UPD file extension , from version 1.4 and above ..

Factory RESTORE does not seem to be in demand.

If there is a bug with corrupted files and you can't start the keyboard anymore - often because of a boot loop - you can't RESET the keyboard with that OS-packages (Minimal_packages) but need OS-reset-packages (Complete_packages).

Without them keyboard is to send to service - however such "Complete_packages" are available for other models and it is not to complain, because of the lack of this file until today a Pa700 to send to the service - and WHY cant KORG share the reset file?
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mj77



Joined: 31 Dec 2015
Posts: 2
Location: Israel

PostPosted: Mon Aug 16, 2021 10:57 am    Post subject: Reply with quote

Thank you guys for reply ,
1.I have tried the OS files 1.5 (UPD) found on KORG's support website.
Unfortunatley it didn't help , and the PA700 keeps rebooting itself.
2.What I need is the OS-complete reset package or the factory reset , since I can't get into the system and perform "Factory restore".


There is no reason for stop sharing these files ,
for maybe more than TWO DECADES !! we used these files for the " LAST TRY BEFORE SENDING TO THE LAB" choice ,
and it helped us and made the KORG PA arranger series the beloved ones amongst other competitors ,
such rich support and the ability to cut precious time especially for emergency situations is the secret behind the success ,
and making things harder might reverse the process.
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hamta



Joined: 11 Dec 2018
Posts: 23
Location: Korg Pa4X-61 Oriental

PostPosted: Mon Jul 24, 2023 5:33 am    Post subject: UPD Reply with quote

After the files with the pkg extension were hacked and the hackers were able to add new features to Korg.
Korg changed the operating system to UPD to eliminate the possibility of hacking. But apparently now he does not share the same for fear of being hacked and maybe only gives it to his authorized agents.
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