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jb58
Joined: 05 May 2021 Posts: 31
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Posted: Thu May 06, 2021 8:18 am Post subject: |
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[quote="jb58"] danatkorg wrote: | Janos - I'm sorry that you're having difficulties. We've confirmed that the wavestate works properly with the latest versions of Windows 10. Here are some troubleshooting steps:
1. Does the wavestate appear as a MIDI device?
If so, the USB cable is OK, so on to step 2...
2. Does the wavestate appear in Device manager as an RNDIS device?
If so, the wavestate is connecting as a network device, so on to step 3...
3. Does the wavestate appear as a bonjour device?
For instance, try using one of these tools:
https://www.tobias-erichsen.de/software/zeroconfservicebrowser.html
https://hobbyistsoftware.com/bonjourbrowser |
Hi Dan,
I have checked all steps and everything looks like good. I have attached here the screenshots from my Device manager and the Bonjour browser.
I still have no connection to my Wavestate in the Librarian or in the Updater 1.04/1.06.
https://drive.google.com/drive/folders/1J2JS6PZmQFn5-lhBzWpiz1DbDXgYPBjE?usp=sharing
The only suspicion I have that there is a "-" sign in the name of my RNDIS device.
Thanks again for trying to help me ,
Janos[/img] |
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danatkorg Product Manager, Korg R&D
Joined: 21 Jan 2005 Posts: 4204 Location: California, USA
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Posted: Fri May 07, 2021 8:34 pm Post subject: |
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Hi Janos,
I've requested access to see the Google image. _________________ Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com |
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jb58
Joined: 05 May 2021 Posts: 31
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Posted: Sat May 08, 2021 9:33 am Post subject: |
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danatkorg wrote: | Hi Janos,
I've requested access to see the Google image. |
Hi Dan, I granted the access, and now everyone can open the link I believe. It was ment to be that way anyway. |
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jb58
Joined: 05 May 2021 Posts: 31
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danatkorg Product Manager, Korg R&D
Joined: 21 Jan 2005 Posts: 4204 Location: California, USA
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Posted: Tue May 25, 2021 1:01 am Post subject: |
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Great! _________________ Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com |
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