Korg Forums

xeno624 · Joined: 20 Aug 2020 Posts: 1

I've bought a new G1 Air B, but after a few day of usage and trying the bluetooth function once the speaker has a constant hissing noise when turned on. This noise isn't audible while playing or if far away but it's really annoying.
Is this a grounding issue or is there something wrong with the keyboard?

MuratE · Posted: Thu Aug 20, 2020 8:48 am Post subject:

Hello, can you please explain more. Do you hear the hissing noise while the bluetooth is on? Or is the noise constant? I have the G1B Air and I never have any hissing noise regardless of if I am using bluetooth or not.
Your piano shouldn't have any hissing noises. If the bluetooth is connected perhaps the hissing noise come from the source and not the piano.
I would highly recommened you contact Korg customer service if you think the piano is faulty. They are very helpful.
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