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AX1500G software update help please.

 
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seedfut



Joined: 27 Jan 2020
Posts: 1

PostPosted: Mon Jan 27, 2020 5:37 pm    Post subject: AX1500G software update help please. Reply with quote

Hi, hope someone can help.
My son has a AX1500G but it has no serial number on it. It was bought via facebook from another muscian.
It is creating hum between new active speaker.
Question:
any opinon as to why no serial number silver strip is just blank.
where can i down load update as son has tried Korg and they will not supply update without serial number.
How do I update it as it will end up down to me for this.
Thanks
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Dad can fix it!
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voip
Platinum Member


Joined: 27 Nov 2014
Posts: 3758

PostPosted: Mon Jan 27, 2020 9:58 pm    Post subject: Reply with quote

It is quite likely a software update will not cure the hum. There don't appear to be any features on the AX1500G that make a user-installable firmware update possible, unless I've missed something.

It may be necessary to look for possible causes of the hum, such as poor grounds, or hum loops, nearby strong electromagnetic fields. For example, is the hum present when headphones only are connected? Also, the effects, especially overdrive and distortion effects, may tend to exacerbate any mains hum and noise from the guitar pickups.

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