Korg Forums Forum Index Korg Forums
A forum for Korg product users and musicians around the world.
Moderated Independently.
Owned by Irish Acts Recording Studio & hosted by KORG USA
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

OT: Is PayPals Dispute Process broken ?

 
Post new topic   Reply to topic    Korg Forums Forum Index -> Korg Kronos
View previous topic :: View next topic  
Author Message
GregC
Platinum Member


Joined: 15 May 2002
Posts: 9451
Location: Discovery Bay (San Francisco Bay Area)

PostPosted: Tue Nov 12, 2019 4:15 pm    Post subject: OT: Is PayPals Dispute Process broken ? Reply with quote

Not really Kronos related, but this is about potentially, your money.

Some small on line outfit, arbitrarily charged my PayPal $8.99

I only keep $10 in cash on PayPal. So, whhhooooshhh , $8.99 gone and nothing
to show for it.

It was an 'unauthorized charge ', obviously from my point of view.

PayPal said " Nope. It was authorized. Now go away."

IOW, PayPal gives you 1 try, on a dispute, then they slam the door.

I get it, its all automated. But its crappy automation, IMO.

I also do lots of little transactions on PayPal using my AMEX. So I get a layer
of protection doing that, I believe.

But in the above $8.99 it was take the money and run.
_________________
Kronos 88. MODX8
Achieve your musical dreams Smile
https://soundcloud.com/user-898236994
Back to top
View user's profile Send private message Send e-mail
kid_nepro_2002
Approved Merchant
Approved Merchant


Joined: 27 Mar 2002
Posts: 557

PostPosted: Tue Nov 12, 2019 6:08 pm    Post subject: Reply with quote

Try calling. If you can actually get through to someone, maybe you can sort it out. I looked at their site for the number, but could not find it. It's probably there, but they don't make it easy to find. Here's the contact numbers that I have. Good Luck!

(402) 935-2050
(888) 221-1161
_________________
www.kidnepro.com

New Sound Libraries For Korg Synths
Back to top
View user's profile Send private message Visit poster's website
GregC
Platinum Member


Joined: 15 May 2002
Posts: 9451
Location: Discovery Bay (San Francisco Bay Area)

PostPosted: Tue Nov 12, 2019 7:52 pm    Post subject: Reply with quote

thank you ! Will try the old school approach Wink
_________________
Kronos 88. MODX8
Achieve your musical dreams Smile
https://soundcloud.com/user-898236994
Back to top
View user's profile Send private message Send e-mail
KK
Platinum Member


Joined: 13 Oct 2016
Posts: 1416

PostPosted: Wed Nov 13, 2019 1:27 am    Post subject: Reply with quote

Welcome to the club. Been there, done that, several years ago, with a smaller "fee" than that. In my book, any company/business doing such a thing, I blacklist it for life. I don't care if they can refund me later. They are out. There are so many sites and options to buy anything online anyway.
_________________
Shhh  My Kronos 7 Cool
Back to top
View user's profile Send private message
GregC
Platinum Member


Joined: 15 May 2002
Posts: 9451
Location: Discovery Bay (San Francisco Bay Area)

PostPosted: Wed Nov 13, 2019 1:37 am    Post subject: Reply with quote

the dodgy co finally refunded me.

I suspect these co's try this tiny dollar nonsense and hope most over look it and don't have the game for the fight. hah !

It was educational to see how PayPal 'works '. I have learned my lesson
_________________
Kronos 88. MODX8
Achieve your musical dreams Smile
https://soundcloud.com/user-898236994
Back to top
View user's profile Send private message Send e-mail
StephenKay
KARMA Developer
Approved Merchant
KARMA Developer<br>Approved Merchant


Joined: 18 Jun 2002
Posts: 2979
Location: Scottsdale, AZ

PostPosted: Thu Nov 14, 2019 7:25 am    Post subject: Reply with quote

All of these big tech companies actually do have customer support phone numbers - they just don't publish them on their websites. They would prefer you to think that there is no other way to contact them except via endless online forms and communications.

Try these searches in google (I won't post the numbers here, in case they change, but just illustrate how to get them):

paypal customer service phone number

amazon customer service phone number

ebay customer service phone number

They all give you a number that works - I've used them when at my wits end with the online process.
_________________
Stephen Kay - KARMA DeveloperKarma-Lab - karma-lab.com

Back to top
View user's profile Send private message Visit poster's website
GregC
Platinum Member


Joined: 15 May 2002
Posts: 9451
Location: Discovery Bay (San Francisco Bay Area)

PostPosted: Thu Nov 14, 2019 2:55 pm    Post subject: Reply with quote

StephenKay wrote:
All of these big tech companies actually do have customer support phone numbers - they just don't publish them on their websites. They would prefer you to think that there is no other way to contact them except via endless online forms and communications.

Try these searches in google (I won't post the numbers here, in case they change, but just illustrate how to get them):

paypal customer service phone number

amazon customer service phone number

ebay customer service phone number

They all give you a number that works - I've used them when at my wits end with the online process.


Thanks, Stephen . Yes, it takes some patience to get 1/1 support with these sites. I also have lots of experience with Amazon, mostly as a seller.
_________________
Kronos 88. MODX8
Achieve your musical dreams Smile
https://soundcloud.com/user-898236994
Back to top
View user's profile Send private message Send e-mail
Display posts from previous:   
Post new topic   Reply to topic    Korg Forums Forum Index -> Korg Kronos All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group