Korg Forums

Chriskk · Senior Member Joined: 10 May 2011 Posts: 349

The solution should be (1) redesign the RH3 keybed, and (2) replace all faulty RH3 keybeds for free. This would be a financial disaster for a small company like KORG.

I guess they know the cause of the problem. They are just thinking about how to handle it. My guess is they will release a new software update that will ignore low velocity notes.

MartinHines · Posted: Tue Dec 20, 2011 7:41 pm Post subject:

seapea · Junior Member Joined: 12 Apr 2010 Posts: 74 Location: NZ

rmvieira · Posted: Tue Dec 20, 2011 10:09 pm Post subject:

That is it exactly. It is the case from the front starting just below the tips of the keys.
_________________
Reagan
Kronos 88, M3M, Wavestation SR,
PC3-76, Virus TID, D70, JX10, Gmega, A50, AX1, Fantom XR, Motif ESR

PianoManChuck · Posted: Tue Dec 20, 2011 10:47 pm Post subject:

billysynth1 · Posted: Tue Dec 20, 2011 11:13 pm Post subject:

haha, what are you guys talking about...bent metal and your going to straighten it? Korg bent it, Korg can fix it.

Oh my god, this whole Kronos is a debacle to say the least. I'm going to Burn it!! Put it in a coffin and send it back to Japan Land.

Billy
_________________
Yamaha C1 Grand Piano.
Korg Oasys 88, Jupiter 80
Kronos 88, V Synth GT
I am a student of classical piano...I am not a classical pianist.

Ten2One · Full Member Joined: 22 Nov 2011 Posts: 107

I looked down at the edge of the keys and there is a difference in the width of the gap between the end of the keys and the case. It narrows below middle C and is wider as it moves up to the higher registers. How could this impact notes cutting off?

If it somehow interferes with the movement of the key-bed that might be why some don't have it and later on it appears. Leaning against it, or lightly bumping it could push the frame in ever-so-lightly and cause the problem. Or, is this just us trying to come up with something that will give us hope because Korg hasn't offered any as of yet?

Ten2One

sparkie · Posted: Tue Dec 20, 2011 11:23 pm Post subject:

KorgKeymaster · Junior Member Joined: 19 May 2011 Posts: 52

I meant to post in one of my earlier replies that a sales rep at guitar center instisted that the cutoff/double strike problem is definitely fixed in the 1.5 update.

I didn't bother to inform him that its not. ...he was the Korg specialist at that guitar center.

Either he was intentionally lying or just seriously misinformed.

Ten2One · Full Member Joined: 22 Nov 2011 Posts: 107

I slipped the cardboard back in the front of the kronos and slid it back and forth and still notes cutting off right and left. When you pay near 4g's for something you shouldn't have to do anything but play it!

Ten2One

MartinHines · Posted: Wed Dec 21, 2011 12:09 am Post subject:

rmvieira · Posted: Wed Dec 21, 2011 12:25 am Post subject:

The bent metal in front was fixed by an authorized Korg repair center. I don't know how they straightened it but that fixed my notes cutoff, etc. I'm guessing the keybed is attached to the front chassis and that deviations in the metal cause spacing issues sufficient to create these problems. The cardboard will probably not work as a correction.
_________________
Reagan
Kronos 88, M3M, Wavestation SR,
PC3-76, Virus TID, D70, JX10, Gmega, A50, AX1, Fantom XR, Motif ESR

rmvieira · Posted: Wed Dec 21, 2011 12:31 am Post subject:

I should mention that the technician said the bent metal was definitely the cause of the keys sticking. Other people may not have keys physically sticking but that doesn't mean the keybed isn't affected in other ways. As I mentioned before, only the sticking keys had the note cutoff in my case.
IMHO the 2 are related.
_________________
Reagan
Kronos 88, M3M, Wavestation SR,
PC3-76, Virus TID, D70, JX10, Gmega, A50, AX1, Fantom XR, Motif ESR

xtatty · Posted: Wed Dec 21, 2011 1:54 am Post subject: