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NuSkoolTone
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Joined: 19 Mar 2007
Posts: 1069
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 Posted: Fri Dec 02, 2011 10:57 am Post subject: Crackling sound with 1.5? |
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Since 1.5 I've noticed a "Crackle" coming though the outputs followed by a second crackle every once in awhile.
I noticed this after the update working on some patches and it was the only keyboard turned on in the room. I was able to confirm it when I was working on a second keyboard and the Kronos was just sitting there idle and would crackle every so often.
I never noticed it before, so I'm assuming it's a new bug with 1.5
Anyone else?
_________________
Korg: KRONOS 73, M50-61, 01W/r
Yamaha: Motif XS7, FS1R
Kawai K5000S, Roland JD-990 w/Vintage Synth |
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robbie50
Senior Member
Joined: 06 Sep 2008
Posts: 345
Location: Holland
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| Posted: Fri Dec 02, 2011 11:09 am Post subject: Yes..... |
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When I set my aftertouch to 7 I hear a crackle to.
But when I set it to 6 or 5 it's gone...... 
greetings,
rob |
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danatkorg
Product Manager, Korg R&D
Joined: 21 Jan 2005
Posts: 4204
Location: California, USA
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| Posted: Fri Dec 02, 2011 5:11 pm Post subject: Re: Crackling sound with 1.5? |
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| NuSkoolTone wrote: | Since 1.5 I've noticed a "Crackle" coming though the outputs followed by a second crackle every once in awhile.
I noticed this after the update working on some patches and it was the only keyboard turned on in the room. I was able to confirm it when I was working on a second keyboard and the Kronos was just sitting there idle and would crackle every so often.
I never noticed it before, so I'm assuming it's a new bug with 1.5
Anyone else? |
Have you tried listening through headphones directly connected to the front of the KRONOS? That would help to confirm whether the problem is internal to the KRONOS, or elsewhere in the audio system.
If you don't hear the problem in the headphones, I'd double-check the cabling, connections to mixers or other audio systems, etc.
_________________
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com |
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danatkorg
Product Manager, Korg R&D
Joined: 21 Jan 2005
Posts: 4204
Location: California, USA
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| Posted: Fri Dec 02, 2011 5:12 pm Post subject: Re: Yes..... |
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| robbie50 wrote: |
When I set my aftertouch to 7 I hear a crackle to.
But when I set it to 6 or 5 it's gone......
greetings,
rob |
I couldn't tell from the emoticons - are you being serious, or just kidding?
If you're not kidding, can you provide more details?
_________________
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com |
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robbie50
Senior Member
Joined: 06 Sep 2008
Posts: 345
Location: Holland
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| Posted: Fri Dec 02, 2011 5:57 pm Post subject: |
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couldn't tell from the emoticons - are you being serious, or just kidding?
No I'm NOT kidding!
But I try to recall the weird sound with aftertouch on 8, but I can't recall it.
Think I made a mp3 and send it to you........
But the sound is now gone...(??)
But when I hear it again a make a mp3 and send it to you...
greetings,
rob |
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NuSkoolTone
Approved Merchant
Joined: 19 Mar 2007
Posts: 1069
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| Posted: Fri Dec 02, 2011 6:37 pm Post subject: Re: Crackling sound with 1.5? |
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| danatkorg wrote: | | NuSkoolTone wrote: | Since 1.5 I've noticed a "Crackle" coming though the outputs followed by a second crackle every once in awhile.
I noticed this after the update working on some patches and it was the only keyboard turned on in the room. I was able to confirm it when I was working on a second keyboard and the Kronos was just sitting there idle and would crackle every so often.
I never noticed it before, so I'm assuming it's a new bug with 1.5
Anyone else? |
Have you tried listening through headphones directly connected to the front of the KRONOS? That would help to confirm whether the problem is internal to the KRONOS, or elsewhere in the audio system.
If you don't hear the problem in the headphones, I'd double-check the cabling, connections to mixers or other audio systems, etc. |
No I usually don't monitor through headphones. My Adams A7 speakers are reliably cabled though. It would be a rather odd coincidence for there to be a problem only after doing the 1.5 update I suppose.
Perhaps I'll try recording the audio interface the Kronos is connected to overnight and see if it presents itself if it only happens on the channels with the Kronos on it, I think it'd be a safe assumption it's the Kronos. I'm not up for hanging around in headphones for an hour to see when the Kronos glitches. Because they are a solid 20-30 min apart it seemed while I was working.
Oh and FWIW, my aftertouch is at 3
_________________
Korg: KRONOS 73, M50-61, 01W/r
Yamaha: Motif XS7, FS1R
Kawai K5000S, Roland JD-990 w/Vintage Synth |
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danatkorg
Product Manager, Korg R&D
Joined: 21 Jan 2005
Posts: 4204
Location: California, USA
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| Posted: Fri Dec 02, 2011 7:17 pm Post subject: Re: Crackling sound with 1.5? |
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| NuSkoolTone wrote: | | danatkorg wrote: | | NuSkoolTone wrote: | Since 1.5 I've noticed a "Crackle" coming though the outputs followed by a second crackle every once in awhile.
I noticed this after the update working on some patches and it was the only keyboard turned on in the room. I was able to confirm it when I was working on a second keyboard and the Kronos was just sitting there idle and would crackle every so often.
I never noticed it before, so I'm assuming it's a new bug with 1.5
Anyone else? |
Have you tried listening through headphones directly connected to the front of the KRONOS? That would help to confirm whether the problem is internal to the KRONOS, or elsewhere in the audio system.
If you don't hear the problem in the headphones, I'd double-check the cabling, connections to mixers or other audio systems, etc. |
No I usually don't monitor through headphones. My Adams A7 speakers are reliably cabled though. It would be a rather odd coincidence for there to be a problem only after doing the 1.5 update I suppose.
Perhaps I'll try recording the audio interface the Kronos is connected to overnight and see if it presents itself if it only happens on the channels with the Kronos on it, I think it'd be a safe assumption it's the Kronos. |
There would be various other factors, depending on how you are listening to the KRONOS: the cables, the interface, clocking, interface->computer drivers if you're listening through software, etc. I'm not saying that any of these is necessarily the problem, just that they would be other possible factors which would need to be eliminated during troubleshooting.
My own opinion is that it is very unlikely that this has anything to do with the update.
| NuSkoolTone wrote: | | I'm not up for hanging around in headphones for an hour to see when the Kronos glitches. Because they are a solid 20-30 min apart it seemed while I was working. |
An alternative would be to connect a hardware recorder, if you have one.
| NuSkoolTone wrote: | | Oh and FWIW, my aftertouch is at 3 |
I will be extraordinarily surprised if the aftertouch setting is related. At the moment, I cannot see how it would possibly make any difference.
- Dan
_________________
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com |
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NuSkoolTone
Approved Merchant
Joined: 19 Mar 2007
Posts: 1069
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| Posted: Fri Dec 02, 2011 7:51 pm Post subject: Re: Crackling sound with 1.5? |
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| danatkorg wrote: |
There would be various other factors, depending on how you are listening to the KRONOS: the cables, the interface, clocking, interface->computer drivers if you're listening through software, etc. I'm not saying that any of these is necessarily the problem, just that they would be other possible factors which would need to be eliminated during troubleshooting.
My own opinion is that it is very unlikely that this has anything to do with the update.
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Interface is an Echo Audiofire 12 and has it's own clock. Drivers have been the same for two years, cabling is good AFAIK. I can double check these things of course. Though the only thing that has changed was the OS upgrade within that 24 hr period, hence my inquisition.
| danatkorg wrote: | | NuSkoolTone wrote: | | I'm not up for hanging around in headphones for an hour to see when the Kronos glitches. Because they are a solid 20-30 min apart it seemed while I was working. |
An alternative would be to connect a hardware recorder, if you have one.
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Unfortunately, I do not. I could hook up a spare laptop I suppose?
| NuSkoolTone wrote: | | danatkorg wrote: | | Oh and FWIW, my aftertouch is at 3 |
I will be extraordinarily surprised if the aftertouch setting is related. At the moment, I cannot see how it would possibly make any difference.
- Dan |
I would be too. I just put it out there because of what the other poster said.
_________________
Korg: KRONOS 73, M50-61, 01W/r
Yamaha: Motif XS7, FS1R
Kawai K5000S, Roland JD-990 w/Vintage Synth |
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